CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
18 lbs Cat from Philadelphia, PA to Denver, CO (1750 mi)
Angie gave my babies a safe, comfortable and FAST journey across the states! She checked in often and kept me updated on how my cats were feeling and what they were up to. That’s whether they were playing , a little quiet or even up to mischief🤣 I appreciated Angie’s fast responses and her flexibility! Thank you again!!
20 lbs Parsin Russell Terrier from McKinney, TX to Michigan, MI (1176 mi)
Well organized
100 lbs Labradoodle from Sarasota, FL to Ann Arbor, MI (1209 mi)
Really appreciated how often he updated us on the trip! Would use again
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45 lbs Belgian Malinois from Claremont, NH to Holly Hill, SC (956 mi)
Lori went above and beyond She’s a wonderful person. A++++++++++++++++
Powerboats & Motorboats from Wilmington, NC to Groton, CT (727 mi)
Sean did an outstanding job . I would not hesitate to use his services again or recommend him strongly to my friends.
50 lbs Staffordshire Bull Terrier from Los Angeles, CA to Midlothian, TX (1432 mi)
This couple that drove my pup from California to Texas as a team straight through within 24 hours was absolutely amazing. In fact... were friends for life now and keep in touch weekly. I will never use anyone else except them!
55 lbs Irish Wolfhound from Herriman, UT to Essex Junction, VT (2312 mi)
I can’t thank you enough! You both are wonderful!!!
45 lbs Goldendoodle from Minneapolis, MN to Grand Junction, CO (1156 mi)
Melissa was terrific. She communicated on a regular basis before and during the trip with our dog from Minneapolis to Grand Junction, Colorado. She connected with our dog and made him feel very comfortable. I would highly recommend her.
17 lbs Mixed Breed from Enrose, ID to Woodinville, WA (483 mi)
Josie at VIP Transport is one of the best people you could ever want to transport your special pet. She always went above and beyond to ensure we were updated and informed of her route and how our dog was doing during the whole trip! We are forever grateful to her for her caring nature and kindness that she showed to our dog throughout her journey. Josie provides excellent customer service and great suggestions if needed. Our senior dog felt at ease and was very happy the entire trip. Josie really went the extra mile to make sure our beloved dog was comfortable and well looked after. If we ever need to transport a pet again, Josie will be the first one we contact. Thank you again for the wonderful experience Josie, we truly appreciate you!
18 lbs Jack Russell from Boca Raton, FL to Grand Rapids, MI (1415 mi)
Top Tier Service - Justin is amazing! I was quite concerned about a 1400 mile journey for my (3) pets, but he made this happen so easily and stress free for my pets. Justin provided steady communication, along with photos and videos during the trip. I couldn't possibly have asked for more! Worth every penny - I highly recommend!
70 lbs German Shepherd Dog from El Centro, CA to Blanchard, OK (1199 mi)
I often rarely review services and this is my first time using this new 21st century mode of fur baby transportation. But if you are reviewing CJs profile and are kind of up in the air about trusting someone with your fur baby to deliver them safely and happy and HEALTHY to you, please look no further. He made a roughly 22 hour drive to deliver her to me, but it only felt like a few hours. He was constantly updating me with photos and videos of their walks, whenever he fed her and gave her water, and was always flexible at any given time for me to call and ask questions. I applaud him for his services and appreciate what he did for my family.
80 lbs American Bully from Hollywood, FL to East Palo Alto, CA (3034 mi)
Osman got my pup from South Florida to North California super fast! He was happy and healthy when he got delivered and I received lots of updates and pictures along the way. Would 100% recommend their services to anyone.
14 lbs Cat from New York, NY to Hamilton, OH (631 mi)
Was wonderful ! Very communicative and got Gravy to her destination very quickly !!!! would highly recommend 10/10 !!!!!!
30 lbs American Staffordshire Terrier from Vallejo, CA to Lillington, NC (2851 mi)
I can't say enough good things about the incredible job CJ did driving my dogs across the country—from California to North Carolina—in my own vehicle. From start to finish, he went above and beyond to ensure their comfort, safety, and happiness every step of the way. He kept in touch throughout the trip with regular updates, photos, and texts, which gave me total peace of mind. It was clear that he genuinely cared for my dogs like they were his own. He made thoughtful stops to give them breaks, kept them on their routine, and handled everything with patience and professionalism. Transporting pets long-distance can be stressful, but this experience was completely smooth and stress-free thanks to him. My dogs arrived happy, healthy, and relaxed—and I couldn’t have asked for a better person to trust with their care. If you're looking for someone dependable, compassionate, and incredibly responsible to transport your pets, I wholeheartedly recommend him. Truly a five-star experience!
34 lbs Mixed Breed from St. Charles, IL to Hackettstown, NJ (787 mi)
Great service and communication and wonderful handling of the pups.