CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Amazing communication, kept my dog happy on a long journey and came very fast. Awesome service and will use again.
I couldn't be more satisfied with this experience. I was super anxious and apprehensive about this idea, but I couldn't fly my 12 year old dog, Chuck. JoDee was amazing and made Chuck feel super comfortable and safe. He truly enjoyed her company. She also calmed all my nerves and kept me posted throughout the whole journey. In addition, she was able to bring Chuck to me earlier than scheduled. I was so thrilled and filled with joy because it was difficult for me to be away from Chuck during our move to NYC. I'm so thankful to JoDee for making this a good experience, so I highly recommend her!
I wanna thank you Cmoorepets Travel, Courtney & Chris & Rich were so awesome. Great with communication just the whole process was so easy. we literally was stressing about how we were gonna get our fur baby to us and when my mom sent the app & I was tryna see what company on here was best for us and saw Cmoorepets travel i was like they’re perfect but we was still nervous cause this was our first time doing this and they made it so easy and stress free. Definitely went with the best choice & definitely would refer yall to anybody. Thank you again for bringing our fur baby home🙏🏾🐾
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Jessica was amazing! She sent updates and pictures regularly. My nervous dog felt secure with her traveling 3000 miles across country! Fairy Dog Mother! 😇❤️
Jared did a great job transporting Teddy, a 105 pound Swiss Mountain puppy, from Miami to New York City. If we could give him 10 stars, we would. Jared pick up Teddy right on time, sent lots of texts and pictures on the ride and then dropped him off in the middle of New York City earlier then scheduled. Teddy is only a puppy, so getting him from Miami to NYC and in a happy mood, was no easy feat. Jared charged a very fair price and didn’t even ask for money up front. Teddy hated to say goodbye to Jared. We highly recommend Jared and Gigi.
JaJa is professional, thoughtful, friendly and humorous. I will definitely contact him when I get another puppy later this year!!
She gets no rates from me but because I had to give her a rate it’s a 1 star because that’s how unprofessional she is. We discussed the pick up time and everything early morning hours 6-7am to be exact. We talked about details of drop off and where our dog would be going and to whom. My brother is in the military so of course I told her and I told her how strict guidelines are for him to leave base to meet her with the dog. She said she was okay with every detail and because I seen two horrible ratings and corny comments about her canceling I asked her to cancel by 12 which pick up was 3 due to the fact that my brother was on base and had to get permission. She said everything was fine and the pick up was fine. She then Dm me at 1 stating she didn’t feel comfortable with the location of drop out because she couldn’t go on base so the drop off was near a lake. Being uncomfortable about the situation is totally understandable now what’s not understandable is her agree knowing all details at 7 am in the morning but then all of a sudden not wanting to drop off closer to the time. Iv reached out multiple time not response but she definitely seen the messages Iv asked for her to cancel so I could receive my money back I paid for her service but she will not. She is a scammer and don’t care how inconveniencing others because she doesn’t want her not canceling streak of four weeks to mess up. Don’t book her she is full of crap even when you try your best to be professional and understanding.
Kevin is super friendly and highly experienced in what he does . He provided updates throughout the trip giving us a great peace of mind . I highly recommend Kevin for an any pet transport needs. Your pet will be well taken care of!
Paul was on time, very fairly priced, and got our furries there happy and healthy. And non stop. They’re already playing and back to themselves and it hasn’t even been an hour. Thank you paul.
She is absolutely the best! Made my pup comfortable and went above and beyond, my baby was cold so she even bought her a jacket!!! I highly recommend her for your transportation needs, great communication and tracking!
Super great to work with!! Kept me posted entire trip from pick up to even after the delivery! Definitely go with this company when choosing a pet transport!!
So speedy and very communicative throughout the entire trip. Took amazing care of our 13 dogs and delivered them all safely
Tina was great. She stayed in contact with us throughout the trip, and took bad weather in stride. Sunny, our Schnauzer, arrived happy and healthy. Thank you!
Maykel went above and beyond anything we could have imagined when we first found out the the puppy we had been waiting for could be delivered on Christmas Day. It was unbelievable that he would be devoting time to making dreams come true at such a very special time of year. From the moment we connected with him he guided us with what each step would look like and eased our minds that the puppy would be taken care of in every way. Even tho his plane connection was overbooked Christmas Eve and he had to stay the night in another state, he continued to stay in touch and let us know he would be here Christmas Day. It really was very kind and so caring towards us during a holiday. We thank you Maykel for making this experience everything we could have dreamed of and for doing everything you could to make our new puppy comfortable while you delivered her to us on Christmas Day! Amazing! We would highly recommend Maykel!
These ladies are super heroes! My situation was full of obstacles and difficulties. They conquered every single brick wall 🧱 like champions! And kept my spirits up all the while. I could never thank them enough for everything they went through to get Buster here for me. Considering the emergency situation we were facing, it was worth every penny to get him from Reno, NV to me in central Texas.