CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Great people! Stayed in touch the entire trip!
Absolutely amazing service! Erica transported my dog from Indiana to Delaware in such a timely manner! Took great care of her too! Thank you!
Thank you so much. I'm glad I chose you to transport Gracie. Your energy was positive and energetic, which meant a lot to me, and I'm sure it made the trip comfortable for Gracie.
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Absolutely amazing! Always updating, took great care of my Rottie, and very very nice. I will be in touch for future animal transport. Thank you very much!
Shannon took amazing care of my two dogs; treated them like her own. Was great with communication and plenty of updates along the way.
Mannie was great. Even stopped on the way to give my girl a bath when she had an accident en route, and he was prepared with a tub and shampoo to do so. Would use him again.
Great folks. Very professional and loved my puppy like it was their own. Delivery was great
Such a good experience! Great communication and she got my girl across the country way ahead of schedule. Got a daily picture and my pup was happy as could be when she arrived at her destination. Will absolutely reach back out for her trip home!
Sheryl did a great job. Excellent communication and prompt delivery. Highly recommend.
My family and I needed urgent transport for our dog due to other last minute cancelation. Isral appeared genuine but after accepting the bid and paying 125 and a couple of brief calls with him, he kept pushing back his pickup times which gave us great concern. It got to the point where we had to again find someone else more reliable. This interaction lead to a waste of non refundable funds and time that could have been spent finding our fur baby the right transport in time now our fur baby will arrive days later than wished.
I was very nervous. I had just adopted Ella 4 days earlier and had never had a dog transported before. Radik was able to safely drive my girl from Florida to CT in a couple of days. He provided pictures and location updates and they became good friends too. I was so happy I chose Radik to transport Ella. I know why he has so many 5 star ratings.
A great experience overall. Nancy was professional in our interactions and was easy to work with. She provided routine messages about their progress and photos of a few of their stops. We knew that our dog was in good hands.
Deanne was great transporting our pets from Iowa to Texas. We landed later than planned and she was also very flexible with the drop off time due to it. Very responsive in terms of communication throughout the day. Highly recommend!
There is VICTORY in Victoria!! Where do I start? Victoria is the sweetest, caring and heartfilled person. She took great care of my puppies arrival. From the time she placed her offer to drop off. Victoria remained kind, updated pictures of my babies and communicated thoroughly! Her offer was beyond fair as well. When she noticed there may have been a health issue with one of the pups, she kept her craddled close to her and sent several messages with updates while I contacted the breeder. Also, instead of resting, Victoria drove through the entire night into the morning to drop of the babies. She wanted to make sure all was well with our little baby. If she sends an offer..accept! You will not be disappointed! Thank you Victoria!!
This was my first time using this service. Kim was in contact with me the whole way sending pictures and videos of my pup. She delivered on time. I can't thank you enough.