CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

Christians Pup Hound Transport was wonderful to work with for getting our pup shipped down to Texas with us for the holiday!!! He was prompt and on- time. He gave us regular updates and our pup seemed to really like him upon our arrival. We would 100 % use him again. He was also very friendly.

The start of our pups journey with them started out great and then when it came time for drop off things started going down hill. She told me she was sick and didn't have a car we had to drive 6+ hours away to go and get our pup mind you we are a military family and just got to our duty station. Our pup came back smelling like poop and pee like she wasn't taken out often. And left in the kennel for an extended period of time i had to wash her 4 times and i had to throw away all of the toys and blankets i sent with her. Never going to be using citizenshipper again. It's been 2 days since we got our pup and she still smells horrible and seems to be a little out of it. She won't eat or drink really anything. My advice go with someone else. Sorry i have to be honest.

She dropped my puppy safe and was in her way within a couple minutes after dropping him off A+++

David was great..so helpful and easy to talk to....right on time .

They got her here safely. But they didn’t want to ever let my 53 pound (weight when she arrived) 14 week old, neo mastiff, out of a small crate from LA, California to OKC, Oklahoma because she was under 6 months old and could contract a disease. I felt being crammed in a crate with urine and feces was far worse. I can’t imagine how awful it would have been for our dog to never be let out of a crate for 3 days. Anyway they gave in after I agreed to accept responsibility. They let her out after the agreement and sent pictures of her being taken to go to the bathroom out of the van. Btw there is no law prohibiting a puppy out of a crate when traveling like the shippers claimed there was. Sorry, I have to be honest.

Great service! Very professional and kind. Oreo seemed to have made a new friend by the end of the trip!

I was slightly anxious due to have never once used a transport service before. Everything ran smoothly while Twain adapted so quickly I was more than comfortable knowing my dog was in secure hands. Great communication and definitely will be contacting again for future vacations.

D.J. did an excellent job transporting my Loki from Texas to Virginia in a very reasonable amount of time. He kept me updated with times and pictures along the way. I totally recommend his services for anyone considering a pet transport. I would call on him again in a second. Just talking with him for a few minutes, you know he loves what he does!! Thank you, D.J.!

🌟🌟🌟🌟🌟 Noble Pet Transport exceeded all expectations transporting my chihuahua, Ruby! Their team was professional, reliable, and treated Ruby with exceptional care. They kept me updated with pictures, which gave me peace of mind knowing she was happy and safe. The process was seamless and stress-free. I highly recommend their service and will definitely use them again. Thank you for taking such great care of my fur baby! 🐾❤️

Got my little boy there safely and efficiently. Provided me with tracking and updates as well!

I was very happy!A job well done.

Marcos is a first class driver! I had him transport a SUV on flatbed 550 miles. He picked up and dropped off on time. Friendly and a great communicator. I would trust him to handle any vehicle transport. I also liked he was a real person ( not a referral company) like so many others. It was easy to sort out the details BEFORE I booked, which seemed impossible with the referral companies. BTW he does accept credit card payments. Many I communicated with do not. Excellent experience!

I recently used Higgies Cozy Carriers to transport my dog, Dink, from my home to our winter home. I am thrilled to share my experience as it exceeded my expectations in every way! From the moment I contacted them, the husband/wife team was friendly and professional. They took the time to ask about Dink’s temperament, preferences, and any special needs she might have. Their attention to detail reassured me that she would be in good hands. On the day of transport, the driver arrived right on time, and I appreciated the clean, spacious vehicle. Dink seemed comfortable and happy, which was a significant relief for me. They were not only skilled but also a genuine dog lovers, making sure to engage with Dink. The transport process was smooth, and I received real-time updates via text, which allowed me to relax knowing that everything was going well. They took Dink on several walks during the trip. ETA was always updated and arrived exactly as stated. Overall, I highly recommend Higgies Cozy Carriers for anyone looking to transport their pets. Their professionalism, care, and genuine love for animals shine through, making them a top choice for pet owners. I will definitely be using their services again in the future!

I want to thank Maykel and Leo for the safe and caring transport of my dachshund puppy Luna yesterday. Even with the craziness of the holidays they were very flexible with the transport date and kept me updated with pictures of Luna throughout the entire trip. Thank you for everything and many other families get their pets safe through your company next year 😊

Great mother/daughter team who are prompt, charge fair rates and are very professional and prompt!