CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Rick is a reliable, kind and friendly handler. Our golden retriever was delivered happy and safe. Thank you Rick.
Dave 100% deserves 5 stars. We had never had to transport our pets before, so naturally, there was an element of anxiety about booking someone. From the moment we booked though, he was prompt with his responses, and put me right at ease. Our family had some unique situations around their travel, and Dave never even blinked or made me feel silly. He was totally calm and patient. Our two boys were just dropped off today, and I couldnāt wait to recommend him. I had to laugh because, when I was initially booking, I was suspicious of his perfect 5-star score. Well, come to find out, it is the truth! He deserves it!!!! If we ever have to booked again, we will be calling Big Sky Pet Transport āØ
Matt is amazing. He sent videos and kept us updated on the transport of our new kitten. She felt safe with him and the whole process was easier than I could have imagined. I am so grateful we chose him and couldn't recommend him more.
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William transferred our boat from Fort Lauderdale, FL to Blowing Rock, NC. There were some logistical challenges that are innate to any shipment / transfer of this type, but William rose to the occasion and went above and beyond to make sure our boat was delivered safely and efficiently. I highly recommend without reservation. Thank you William, all the best to you.
Amazing move. From the pick up, communication to delivery. Cats are safe and were well cared for. 10/10 highly recommend.
My puppy made it home safe and sound. Amazing overall experience cheap price and very great people. I was habing a hard time finding a good price and have my Doberman transported at the age it had. They made it possible for me to be together with him. Highly recommended if your looking for a good price and great communication.
I really appreciate Donna, Jeff and Madigan! They updated me daily with photos of my pup Atlas and updated on where they were in the country. He arrived happy and in a great mood. The team was super flexible and informative regarding pick up/drop off times. I was a little anxious doing this as iāve never transported him before but this was a really great process, and I think easier on the dog than flying.
Stacy was absolutely amazing! I was so nervous to have my dog travel across the country but Stacy made me feel at ease! She was in constant communication and always sent pictures! She made me feel so very comfortable with the entire experience! Wish I could give her more than 5 stars! Thank you again for everything!!!
Ā **THE CONTENTS OF THIS REVIEW ARE CURRENTLY BEING EVALUATED**
We moved from California to Missouri and Natalia was amazing. We were naturally worried but it was perfect. Natalia shared life 360 app and we could follow him the entire way. She arrived very quickly and sent pics and videos along the way. They even stopped at fun dog parks along the way. I could not be more satisfied with Natalia and her service.
Great service!! My puppy delivered as promised safe and sound.
Fantastic experience! He delivered on time and kept me updated on the drive. He is also super passionate about cars so he takes extra good care of everything.
Took amazing care our dog! Easy to communicate with,all around a perfect experience. 10 out of 10 recommend!!
Ashley was incredible!! My husband and I were coordinating a cross-country move with a million moving parts and I was stressed about the idea of having to handle transport for my 2 cats who have never flown before. We decided to spring for a flight nanny who could transport the cats across the country and bring them to a boarding facility while I handled business in another state for a few days - it was worth every penny!! Ashley kept us in the loop the entire time and guided us through the process. She let me know exactly what was needed from me and handled the rest like a pro. Right before taking one of the cats to the airport, he completely lost it and went full feral demon. We managed to get him in the carrier after 30 mins of wrangling and scratched up arms but we were so worried about how he would do with not only a whole new experience but also with a stranger! Ashley was cool and collected about the whole thing and I'm sure our cat felt that - he seemed to calm down dramatically once we passed him over to her. She went above and beyond in making sure our cats were taken care of and it was so nice to be able to focus on other things knowing that my pets were being cared for. 1000% recommend her to anyone looking for amazing service!!
We are preparing to transfer for the military and are in the middle of trying to sell our home. Gota Enterprise was able to quickly pick up our 100 lb dog and take him down to a boarding farm in North Carolina. We received updates every couple of hours with how the drive was going and estimated arrival times. Highly recommend using them to move your pets.