CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Great communication throughout the process. I recommend.
Had an amazing experience. The driver Jeff kept me updated during the drive. Also made sure my puppy was clean. Genice was also very nice and professional. Thank you for your service!!
So happy our little guy arrived safely! Jeff was responsive and thorough. This was the first time we had needed transport services for a pet and it was everything we hoped for - thank you Jeff!
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
Absolutely AMAZING service!! Donte was extremely communicative the entire time and took great care of our dog all the way from California to North Carolina! We had multiple video and location updates daily, and when we finally reunited, our dog was jumping up on him to say goodbye! Thank you for reuniting us with our dog!
Trevor was absolutely amazing!!! Our dog, Frank, a shar pei mix, was picked up in Batavia, IL and had a wonderful trip to San Francisco! Trevor's dog, Nova, made the trip with Frank and the two dogs became furry friends immediately:) Trevor exceeded our expectations, his communication with us was incredible. We knew their exact location at all times and we received many texts, photos, and videos throughout each day. Trevor stopped every 2-3 hours to let the dogs stretch and get some fresh air! He planned the trip (the route, stops and pet friendly hotels) with great care! Our dog, Frank, was in such good hands! Frank can get kindof anxious in certain situations and Trevor knew just how to calm him. We feel very fortunate that we found Trevor, his personal attention to detail and all the attention he gave Frank was something we'll never forget. I would highly recommend him!!! He was the best!!!
Jose the owner of JGP Transportation was fearless when meeting our three unsocialized rambunctious dogs. His abilities with the dogs gave us confidence that he can handle them, especially our smallest, our "runner." We loved the photos from the trip's stops and being able to follow the journey. He is a kind and very patient dog lover. Highly recommended.
Mr On Time [Matt] and Brandi were very nice and personable !!! They were VERY reasonable and accommodating my last minute decision on finding transportation for my new border collie pup! The trip was from Houston , Texas to Columbia, SC. I highly recommend them ! They are very professional. Matt and Brandi were concise and accurate with communicating with me on Bella's journey to her new home.
Took great care of the dog and provided regular updates. Route took longer than expected, i.e. not straight drive thru, but I think that is normal in the industry with multiple pickups.
She was great!!
Miranda went above and beyond to bring my little guy home! Thank you so much for such a great experience!
Very satisfied with the service. My dog was cared for very kindly and attention to her needs was cared for. Excellent communication before and during transport.
I had an amazing experience with Shawn. I gave her a very challenging missionâtaking my anxious and injured 75-lb chocolate Lab 1500 miles up into the deep snow of the Upper Peninsula of Michigan! She arrived to pick Sammy up right on time and the moment she opened her SUV, he jumped in and began giving her kisses! That was a great start. Over the 3-day journey, she had to feed and give Sammy meds three times a day. She constantly sent me photos of a very happy dog, including on the bed of her hotel room! Sammy was received by my wife and the reunion was complete. Shawn obviously cared for Sammy as more than just a delivery. I would never use anyone else to transport my animals!
What a wonderful experience! After booking a driver who was a no show I was stuck trying to find someone who could react quickly. Esmaralda to the rescue!! Turns out she was going to be a little over 100 miles from my pickup after her delivery and by 8 am the next morning she had my delivery in hand and was heading my way! Amazing communication, wonderful personality and a joy to work with! Highly highly highly recommend!
Sandersonâs Pet Transportation did an amazing job with my pug, Milo!! We got lots of updates all along the whole trip, and he made it across the country in record timing! Couldnât be more happy with Sabrina and her team!!
Quincy had clear communication from the get go and made sure my puppy got here safely!!! Thank you again, so much!