CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

Luke is amazing. He’s great with my fur baby Missy and I appreciate everything he did for her. I would recommend him very highly to anyone. Thanks, Luke.

We (Bbop & I) could not have had a better experience than the one we had with Abdul. This was my first time shipping Bbop across the country from Milwaukee to California and I was nervous. Abdul was on time, courteous & helpful - all in all a good guy. Above all he took great care of Bbop, exercised and played ball with him, kept me informed the whole trip, sent pictures at every stop and delivered a happy, healthy dog to San Diego. I can't speak highly enough of Abdul and his company. - they exceeded my expectations - you will not be disappointed!

Absolutely amazing services. Joe eas exceptionally good and professional. Constant updates and amazing care for my pup. Definitely will go with these guys again.

Thank you so much again for getting my dogs for me and bringing them safely to me 🙏🏽 will definitely be recommending to everyone. Kept me up to date on the dogs. Communicated with me also the whole time so i didn’t have to worry ❤️‍🩹 definitely a life saver if you ask me 🙏🏽

Fantastic experience! Great communication from start to finish. Michael, Karen and James were awesome! I highly recommend this team! They are the best!

This was our first time using a transportation for our puppies and Arne made the entire process smooth and easy! He was extremely communicative with updates and pictures along the way as well as updates on when he would be arriving to the destination. I would 10/10 recommend him to anyone that is needing a transportation service for your animal!

They were easy and professional. They gave my puppy breaks throughout the transport. I would recommend using them if you are in need of a puppy to be transported.

Matthew was absolutely amazing. Perfect communication, was early to both pickup and dropoff, and my dog really seemed to enjoy his little trek.

Great communication the whole trip! Our dog arrived very happy after a few long days of travel. Would definitely recommend!

Kathryn couldn't have been better for our 65 lb lab retriever. She arrived on time, kept us in the loop on their adventures, and delivered him on time and happy.

Never experienced such awesome service - above and beyond - this gentlemen delivered 5 puppies while traveling several thousand miles - DO NIT LET ANYONE ELSE TRANSLPOET YOUR PRECIOUS FAMILY!!!! 10 STARS

Said she might be able to do the job said she needed a couple hours to figure things out and would get back to me but after several attempts to get ahold of her by text phone or email through CitizenShipper but still no response I would not use her she talks a good but says watch out other shipper I say watch out for her

Russ and kind and professional from start to finish. He connected with our dog quickly and at drop off we could see the respectful connection between Russ and our dog. Russ sent frequent photos at every stop and communicated with us throughout the trip to let us know his location, what hotel they would stay in, and their estimated time of arrival. We have never used a service like this before - but Russ was amazing!! We would highly recommend him to friends and family. Thanks so much Russ! 🐾

Sam is absolutely fantastic. I highly recommend him. He was responsive and accommodated my request for a specific pickup time. He followed up on the reservation to check in with me and sent multiple updates of his drive with my puppy including videos. He delivered the puppy on time as promised. Professional driver with professional service. Don’t hesitate to book him or even pay a little extra for a professional driver

Terrific service. Listened to our special requests and followed our instructions perfectly, and were very respectful and courteous. Really good people that care about the four dogs we had them transport from Albuquerque, NM to Fredericksburg, OH. Very pleased with their service. Worth every penny.