CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

Outstanding Pet Transport Experience – Highly Recommend! I recently had my dog Ollie transported across states, and I can’t say enough good things about the experience. From start to finish, the process was smooth, professional, and filled with genuine care. The communication was excellent — I received regular updates, including photos and check-ins, which gave me total peace of mind. The driver was incredibly kind and patient with Ollie, making sure he felt safe and comfortable every step of the way. It was clear that they weren’t just doing a job — they truly care about the animals they transport. Ollie arrived happy, healthy, and calm — a clear sign that he had been well taken care of. The vehicle was spotless, climate-controlled, and equipped with everything needed for a long-distance pet trip. They followed my feeding instructions exactly and gave him regular breaks, which I really appreciated. What could’ve been a stressful experience turned out to be one of total reassurance, all thanks to the team’s professionalism and love for animals. If you’re looking for a safe, reliable, and compassionate pet transport service, I highly recommend them. Thank you again for bringing Ollie to me with such care!

She did amazing job with my dog who is very nervous. She gave me updates the whole way. Over all a great job!!

Amber got my boys to me safely! I can tell they were very loved in her care! I’m so happy to have my boys back!

Transporter was great. Communication via text with pictures every morning and evening was comforting, and pick-up and delivery was on schedule! Great experience for us!

I had the most positive experience with Michael, Karen and James, who transported my 5 month old puppy from New York to California. I was nervous about leaving my puppy’s welfare in the hands of others for a few days while he was in transit but the team reassured me before and during the journey. They were very responsive and transparent. I would definitely recommend them and perhaps use them for a return journey as well.

Chris and his company did an amazing job at transporting my cat from SC to MN. Timely and very proactive - they constantly kept me posted about the journey and made sure that Buster was being well taken care of. I highly recommend this company.

Bradley was amazing. I can’t say enough. He kept us updated all the way through the transport. Our big boy arrived safe and happy. Would definitely recommend him for any furry family transport needs that you may have. Thank you Bradley.

They have been amazing to work with. They’ve been great. I would use them again!!!

Shipper picked up my furniture from my mom's house when I wasn't able to be there, and she reported that he was very polite and didn't let her do any of the lifting. He had some car trouble that caused delays on the way, but explained the problem to me when we talked on the phone. When he arrived he was able to get everything offloaded quickly and everything arrived safely.

very good drop off

Lisa was PHENOMENAL. She made the whole process so easy and I knew my babies were safe with her! She kept me updated, took amazing care of my girls and truly went above and beyond.

AMAZING she took very care of my dog and she had open communication with GPS tracking. I will definitely be booking with her again. Thanks a bunch.!!!

Amber was awesome. Communicated very well and sent us photos of our large Berniedoodle along the way. Would highly recommend

Tunas is an absolute professional. Went the extra mile to ensure my trailer and my boat were safe, secure and delivered where and when I needed it. Tunas sent photos before and after and even repaired wires and secured stanchions that went above and beyond any normal delivery service. Highly recommend Tunas!!!!

Super happy with the communication, punctuality, and flexibility. Even after a curveball on our side, they were flexible and took care of business. Hire this awesome mom and daughter team! You won't regret it!