Pet transport that delivers peace of mindPet transport that delivers peace of mind

Name: Shipping Service
Brand: CitizenShipper
Rating: 5 (13431 reviews)

You wouldn’t settle on your pet’s comfort or safety. And we won't either. Our online marketplace swiftly matches you with caring pet transporters committed to excellence.

You’ll have the freedom to read reviews and chat with drivers before booking. Trust CitizenShipper to put the “person” in personal connection.

77,500+

Pets safely transported.

90% of listings

Receive a quote in less than 10 minutes

100M+

100,000,000+

Miles driven by qualified transporters. Ship. Stay. Rest easy!

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We’re leading the pack

CitizenShipper is the first and only shipping platform to offer a Pet Protection Plan for every journey.

Our promise: safe and happy pets at every step

Your pets are so much more than four legs and a tail — their members of your family and best friends for life.

We’re proud to be the nation’s top-rated and leading service for pet transportation. Our unique process matches you with a fleet of pre-screened drivers that you have the luxury to choose from.

$1k Pet Protection Coverage

Up to $1,000 pet protection guarantee to give you peace of mind when booking.

24/7 TeleVet Access

Through our partner FirstVet. Just in case.

Booking Assurance Guarantee

From quote to delivery, so you can select and ship with confidence.

Caring drivers you can trust

Background checks, direct contact with drivers and thousands of customer reviews at your fingertips. Because your pet should only be in the best of hands.

Where pets are family, not cargo

CitizenShipper drivers are committed to providing a caring, comfortable and stress-free moving experience for you and your best friend.

Photo and video updates

Never miss a moment. You’ll be kept in the driver’s seat with frequent and detailed updates.

Door-to-door pickup and delivery

Ensuring safe convenience and that your pet’s always cared for.

Expert care and professional quality

Our focus is on your pet’s safety and comfort. Rest easy with routine exercise breaks, personalized attention to your pet and USDA-approved drivers.

Genuine love for pets

CitizenShipper drivers do what they do because they love animals. They’ll treat your beloved pet like family.

Pets are the family you choose

Being separated from your pet isn’t easy. That’s why we want you to select your driver. Not settle on one.

CitizenShipper is a marketplace designed by animal lovers just like you.

We believe that quality, customized pet transportation should be stress-free and accessible to everyone. Since 2008, we’ve transformed the industry – making pet travel a safe and memorable experience for owners across the nation.

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Shipping service rating: 4.7 - 10231 reviews

“Cats and dogs give us two things that people rarely surrender: true, free, and unconditional love, for as long as they can breathe; and deep, long-lasting trust and loyalty.”

MARK CUSHING, AUTHOR OF PET NATION

Pet owners love CitizenShipper!
Here's what they're saying...

Charlette Small

CitizenShipper: A Great Choice

Was in a tizzy about getting my newly adopted puppy to me from OH to MT. Didn't realize he was a "snub nose" breed and couldn't fly in cargo. Started intense and avid research. So glad I found CitizenShipper. I had control in my decision in reviewing the offers which came in, selecting my transporter based on my personal needs/criteria...

Melissa Chenevert

I had my puppy ship from Illinois to Georgia. The driver was very courteous he kept me informed with calls text and pictures of my puppy along the way. I highly recommend them.

Germaine Danielle Stone

Couldn't ask for a better experience. Tobey was fantastic the entire transition. The entire experience went smoother than I could have imagined.

Alison Sinnott

Listed a trip for a service dog

Listed a trip for a service dog for a trip from Florida to New York and had 5 quotes within 15 minutes. Very easy to use website and a LOT of choices!

Maya Emelle

The best pet delivery service

Reliable dependable and accommodating beyond expectations would definitely use them again! Erica& Bill sent photo updates throughout the journey from Danville, CA to Los Angeles, CA

Angelina Sudakova

I didnt realize you could basically pay…

I didnt realize you could basically pay people to ship things. I needed to get my 12 year old pup to Maryland from Oklahoma, but I was about to move to the complete other side, California. Flying her only gave me nightmares. The site is well constructed and you put in your details, and drivers bid on the shipment. You can then review the shippers profiles and pick the one that best fits you. My driver and I had a miscommunication at first, but he quickly fixed it and gave me some of my money back for the mistake. Overall, a great service.

Meet the drivers

16 completed shipments so far

Nico & Mica were amazing! They transported my silver lab puppy from MN to ME... They’re extremely on top of keeping you in the loop with the whereabouts in travel they are with your pup and very understanding when you ask lots of questions! I’d use them again in a heartbeat and I highly recommend them to anyone. Thanks again Nico & Mica ❤️

Nico & Mica Transport

Get your pet on the road in three easy steps

Get your pet on the road in three easy steps

1

Tell us about your pet

Share your pet’s age, breed, any custom needs, and where he’s traveling from and to.

2

Find your pet’s road buddy

We carefully match your pet with transporters who love animals as much as you do. You’ll have the freedom to read thousands of customer reviews and chat with drivers before booking.

3

Select and book your driver

Select the best driver for the job, then sit back and relax. All you need to do now is welcome your pet home!

Select and ship with peace of mind

Stringent background checks.

USDA-certification and Driver ID verification.

Detailed profiles and customer reviews help you select with confidence.

Photos of drivers and their vehicles so you know who and what to expect.

Pet Protection Plans and 24/7 mobile access to veterinary care.

Drivers who have completed Pet First Aid certifications from the Red Cross.

Unmatched customer support for any questions or concerns along the way. We’re here for you 7 days a week!

Frequently Asked Questions

Is it really free to list a pet shipment?

Absolutely. There are no "listing fees" involved. You don't pay a dime before negotiating the cost of transport with the driver you choose to hire.

How much does it cost to transport a pet?

The cost varies, depending mostly on the mileage. When drivers send in their quotes, it'll be up to you to choose whatever sounds reasonable. Typical rates are between $.5 and $1.60 per mile, but this can skew higher on shorter trips. Some shipments are more expensive than others: puppies, for example, require more attention so they often cost extra to transport.

How stressful is the journey for a pet?

For most animals, the stress of road transportation is kept to a minimum. For animals with elevated anxiety issues, please consult your veterinarian. If you want special attention paid to your pet, that’s usually doable. Each driver offers a slightly different level of service — with a little extra effort, you can find people with animal care degrees able to provide your pet with the greatest level of comfort available.

How should I prepare my pet for the move?

Different animals have different requirements, but in general you should try to provide:

Basic car training: Try to make sure your pet is used to riding in a car and spending time inside a carrier crate.
Health certificate: Take the pet in for a check-up so the vet can verify they’re fit to travel.
Food supply: Pack their favorite snacks, but try not to feed the pet for 2-3 hours before they hit the road
Extras: If you can, also pack their favorite toys or blankets to keep them calm and comfortable.

Make the perfect match and reconnect with your pets

It takes about two minutes to get started.
Review and compare quotes for free!

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Stellar customer support – anytime, anywhere

Our support team is always happy to help!
Please send us an email atsupport@citizenshipper.com
If you have any questions or if you’d simply like to learn more.

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