What To Look for When Choosing an RV Transport Company?

Rochdi Rais Rochdi Rais · Updated May 31, 2023

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check out this guide on RV transport companiesps://citizenshipper.com/blog/rv-transport-companies”>choosing an RV transport company? From verifying credentials to understanding pricing, here’s your complete guide.

Verifiable Credentials and Experience

The first thing to look for when choosing an RV transport company is their credentials and experience. The company should have the necessary licenses and permits to operate in the areas where you’re shipping. It’s also worth checking how long they’ve been in the business and their experience with RV transport specifically.

Positive Customer Reviews and Reputation

Customer reviews can provide insight into an RV transport company’s reliability and service quality. Look for a company with positive reviews and a solid reputation in the industry. Be cautious of companies with numerous negative reviews or unresolved complaints.

Comprehensive Insurance Coverage

Another crucial factor when pondering what to look for when choosing an RV transport company is insurance coverage. The company should provide comprehensive insurance that covers your RV during transport. Ensure you understand the coverage’s specifics, including any deductibles or exclusions.

Transparent Pricing and No Hidden Fees

Transparent pricing is another critical factor to consider. The company should provide a clear breakdown of costs, including any potential additional fees. Be wary of companies that offer significantly lower prices than others, as they may have hidden fees or provide subpar service.

What To Look for When Choosing an RV Transport Company?

Quality Customer Service

Quality customer service is a crucial aspect of what to look for when choosing an RV transport company. The company should be responsive, professional, and willing to answer all your questions. A company that prioritizes customer service will likely handle your RV with care and respect.

Tracking Capabilities

A good RV transport company should offer tracking capabilities so you can monitor your RV’s journey. This service provides peace of mind and allows you to plan accordingly for the RV’s arrival. For more insights on selecting the right transporter, check out this guide on RV transport companies.

Availability and Flexibility

The availability and flexibility of the transport company also play a significant role in the selection process. The company should be able to accommodate your preferred pickup and delivery dates. It’s also beneficial if they’re flexible in case any changes or unforeseen circumstances arise.

Type of Transport Service

Different RV transport companies offer various types of services, including drive-away service and flatbed towing. Consider your RV’s specifics, such as size and condition, when deciding on the most suitable service.

Detailed Contract

Lastly, a professional RV transport company should provide a detailed contract outlining the terms of service. This document should include information about pickup and delivery dates, pricing, insurance coverage, and what happens in case of delays or damage.

Safety Measures Adopted by the Transport Company

Safety is a paramount consideration when determining what to look for when choosing an RV transport company. How a company approaches safety provides insight into their professionalism and the care they’ll extend to your RV. Inquire about the company’s safety measures. These may include their training programs for their drivers, their maintenance protocols for their transport vehicles, and the steps they take to secure RVs during transport. A company that values safety will be open about its measures and protocols.

Additionally, look at the company’s safety records. You can find some of this information on the Federal Motor Carrier Safety Administration(FMCSA) Safety and Fitness Electronic Records (SAFER) system. A company with a clean safety record indicates they prioritize safe practices.

Ability To Handle Specific Needs

RVs come in all shapes, sizes, and conditions, and it’s crucial that the transport company you choose can handle your specific needs. Some RVs may require special handling due to their size, while others may need particular equipment for safe transportation.

When considering what to look for when choosing an RV transport company, ask about their experience handling similar RVs to yours. Can they accommodate the size and weight of your RV? Do they have the necessary equipment to transport your RV safely? Does the company have experience handling such sensitive transports if you have a vintage or high-value RV?

Ensure that the company you choose can handle the specific requirements of your RV. This consideration will help ensure a smooth and secure transport process.


How far in advance should I book an RV transport service?

It’s advisable to book your RV transport service several weeks to a month in advance, especially during peak seasons. This timeframe allows for any necessary preparations.

Can I pack personal items in my RV for transport?

Policies vary by company. Some may allow a limited amount of personal items, while others may prohibit it due to insurance or weight restrictions. Always check with the transport company.

How long will it take to transport my RV?

The duration depends on several factors: distance, route, weather conditions, and the company’s schedule. The transport company should provide an estimated delivery window.

What if my RV is damaged during transport?

If your RV is damaged during transport, report it to the company immediately. The company’s insurance should cover any damage incurred during the transportation process.

Why should I choose CitizenShipper for RV transport?

CitizenShipper connects RV owners with a network of reliable, experienced transporters. With a comprehensive vetting process, competitive pricing, and a user-friendly platform, CitizenShipper ensures a smooth and secure RV transport experience.

Conclusion: Your RV Deserves the Best Transport Company

Knowing what to look for when choosing an RV transport company is the first step toward a successful RV move. By focusing on these aspects, you can find a trustworthy company that values your RV as much as you do. Always remember the cheapest option may not be the best one, and thorough research is the key to making an informed decision. Use CitizenShipper to find an RV transporter that’s experienced, reliable and affordable!