Cagri Sarigoz · Updated January 29, 2024
Retired veteran Jerry Carnell always had a soft spot for animals. A love that was born and nurtured during his upbringing on a farm. This love for animals sparked an intriguing career path in pet transportation once he retired from active service. “I knew I wanted to do something dealing with animals, and transport fell into my lap!” Jerry shares. CitizenShipper is the country’s best pet transportation marketplace because you can find dedicated, compassionate drivers like Jerry.
Finding CitizenShipper: A Passion for Animals Turned into a Profession
Jerry discovered CitizenShipper on Youtube and saw it as an opportunity to add to his clientele. Specializing in dog transportation, Jerry had an amazing first experience with a rescue named Carl from Modesto, California. This transport was an experience that cemented confidence in his new career.
On the Road with Jerry — A Memorable Journey
Jerry’s story with Carl, his first transport under CitizenShipper, is one that truly stands out. Jerry and Carl spent about two days on the road together. The initially shy dog warmed up to Jerry over time, forging a bond so strong that he still keeps in touch with Carl’s owner. This connection showcases the kind of care and empathy Jerry has for the pets he transports.
Ensuring Comfort and Safety on the Road
Jerry ensures comfort and safety of his canine passengers through feedback from his customers. He uses a spacious Mercedes Benz Sprinter that suits the needs of the pets. He also carries an emergency kit, including 24-hour vet access and roadside assistance, showcasing his preparedness to handle any unexpected situations.
Navigating Communication and Challenges
Jerry values communication during transit, providing regular updates to anxious pet owners — something he believes greatly impacts customer satisfaction. He advises new CitizenShipper drivers not to give up too soon, and not to undervalue their services. “In the beginning it may seem hard to win a bid, don’t give up but also do not sell yourself short,” he advises passionately.
Future Plans & Aspirations
While Jerry loves the West Coast routes, his aspirations extend far beyond. He plans to expand his services, acquire more vans and hire drivers to fulfil his goal of having at least 10 shipments a month from CitizenShipper. He sees CitizenShipper not just as a side-gig, but a fulfilling full-time career!
Pet Transportation – A Uniquely Rewarding Job
For Jerry, the most rewarding part of his job is the joy on the families’ faces when their pets are safely transported and the unique bond he shares with the pets. Like with Carl the rescue, whose look of trust when he picked him up is something Jerry still fondly remembers.
Conclusion
Jerry Carnell’s story stands as a testament to the kind of community CitizenShipper fosters. Compassionate, professional and dedicated drivers like Jerry ensure our furry friends’ journeys are safe and comfortable. They help make CitizenShipper a trusted partner for thousands of pet transportation needs across the country.
Head of SEO and AI Officer at CitizenShipper. Marketing and product leader with over 14 years of experience, proficient in growth marketing, product management, and team development in fast-paced environments. Experienced in establishing and growing marketing functions and teams from the ground up.
