Meet CitizenShipper Driver: Matt Money, The Pet’s Conductor

Get to know Matt Money, a long-time professional driver with nearly 40 years of experience on the road. Specializing in pet transport via CitizenShipper, he brings the same conscientious approach to delivering your furry friends as he has throughout his career transporting a variety of goods and humans. Find animal-loving drivers like Matt on CitizenShipper’s pet transportation marketplace!

The Journey to CitizenShipper: Motivated by Animal’s Welfare

Matt discovered CitizenShipper through an internet search. Moved by his love and concern for animals, he decided to provide his service to ensure the well-being of pets during transportation. Initially, his first experience with CitizenShipper was a small pet-carrying trip from Pennsylvania to Ohio. Today, Matt is a dedicated CitizenShipper driver, transporting dogs across the East Coast and the Midwest.

A Passionate Pet Protector

Matt’s devotion to animals goes beyond professional responsibilities. He recalls once finding a litter of kittens without a mother during a stop in Florida. With a heart of compassion, he managed to secure these little lives by taking them to a local humane society where each found a new home.

Ensuring Safety and Comfort

Matt’s primary vehicle for transport is one of his two pickup trucks, modified to ensure safety and comfort for every pet. During transport, pets remain safely secured in crates unless otherwise specified by the pet owners.

Matt believes communication is key to ensuring customer satisfaction, employing calls, texts, emails or any method preferred by the pet parents. He goes the extra mile, reaching out to his customers a minimum of six times during the process to provide updates and alleviate their concerns.

Advice for New Drivers and Biddings

For aspiring drivers, Matt emphasizes patience and self-worth. He advises newcomers not to sell themselves short in the bid and stay firm on their strategy, even in the face of low ballers. Matt prefers to provide solo trips, believing in quality service over mass transport. This is a factor he considers carefully in his bidding strategy, aiming for a minimum rate of $1.50 per mile.

Continuous Improvement and Future Aspirations

Despite being a seasoned transporter, Matt participated in coaching calls and rightfully recommends them to new drivers, praising their role in understanding the bidding process. He frequently reviews his profile and performance metrics, continually learning and ensuring he maintains his high standards of service.

As he nears retirement from his full-time career, Matt plans to dedicate more time to CitizenShipper and expand his services. His aim? More lovingly transported pets reaching their new homes or families safely and comfortably.

Emergencies and Unexpected Situations

For any unexpected situations, Matt follows his motto: keep calm and prioritize animal well-being. He’s always prepared with essential emergency supplies like water, first-aid equipment, pet medication, tools, flares, leashes and even numbers for emergency vet services along his routes.

Wrapping Up

Every trip with Matt Money is a journey filled with dedication, care, and passion. For Matt, the most rewarding part of his job is placing animals in their new homes, a joy that shines brightly in his commitment to each transport.

Our drivers, like Matt, understand that they are not just delivering a package. They are connecting lives, delivering joy, and creating smiles — one pet at a time. This is the essence of our community at CitizenShipper, a network of drivers committed to treating your pets like their own loved ones.