CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
We have shipped many puppies through Citizen Shipper the last few years. But M&A has been hands down the best shipper we have worked with. Working on booking another VIP transport with them already! Highly recommend!
Maykel did a great job with my new puppy overnight after missing his connection due to weather. Thanks Maykel!
Geoff was perfect, he was extremely communicative and he took the time to get to know Diesel and put him at ease before setting off. He sent lots of pictures, and had regular rest stops. I would definitely recommend Geoff to anyone for peace of mind and an exceptional level of care.
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Al was one of the nicest guys I've ever met. Amazing at hauling. He really knows his way around a truck and trailer making the pickup and Drop off look like a breeze. Very quick to respond and provide any updates along the way. I wouldn't even question using his services again. very affordable and fair pricing. 200% suggest trying out his services if you get the chance. Thank you Al for the outstanding job.
Saed did a great job with our puppy , he promptly reached out to us regarding all his ETAs and reached out to the host family to help us set up a smooth and easy transportation. He was very responsive through the drive and made sure to get the dog to us the same as I didn’t want her sleeping in a kennel over night . Thank you !
Highly recommend. I used Val-1 to transport a high value boat a little under 2k miles and cannot say enough reason why he was the right choice. I appreciated the communication regarding the schedule, assessment of the boat during pickup (condition of trailer, lights, tires, brakes, cover, etc), and game plan due to weather challenges. You will quickly see that Stacy very experience and if you value the item that needs transit you have found the right guy for the job.
Great service overall. Constant communication on the well being of my cats along with pictures sent, as well as fast and timely delivery. Thank you!
wonderful lady I was very comfortable with her service ..communication, caring, and on time... I happy I found a kind soul to bring bring my baby kitten 😸 thank u so much for doing an amazing job
Nice lady. Treated our sweet girl well. Took 7 days because of weather and car troubles. She Never offered the GPS tracking. Never gave an update until asked once or twice. Very last day gave the GPS app so I could track. I've never been so stressed in my life. I transported my brothers dog this week when he died. This added 100% to my stress. Simple communication of whee you are, not simply Texas, or gps, would have changed my world for the better. Ugh. :(
I was sending my Frenchie from San Francisco to Boulder CO.. I was very nervous initially. Serendipity was amazing. I met them and they were so kind and experienced with anxious pets. They sent regular updates on the road with pictures and comments calming my concerns. He arrived happy, rested, in great spirits, and not anxious. Thank you Serendipity for your kindness and care.. Kate
Excellent transporter! My dog arrived relaxed and happy. He is excellent with dogs. My dog didn't want to see him leave. Excellent communication through the entire trip I would used him again in a heartbeat.
Transported my dog on very short notice and provided me with updates the whole trip.Definitely recommend them if you need a reliable and safe transportation for your pet!
I highly recommend pet odyssey! Lily was great at communicating with me during the trip sending photos and an update. Because there are two of them, it was nice to have someone who could focus on the pups and someone who could focus on driving. They drove through terrible road conditions and I know they used the utmost caution on the roads. I was nervous about being scammed on CitizenShipper so it was nice that they allowed me the option of either paying when she was delivered or half when she was picked up and the other half when she was delivered.