We've got you covered
Top-rated, industry-leading transport
CitizenShipper is the highest 5-star-rated transport marketplace in the world.
Booking Assurance Guarantee
Rest easy with refund protection, driver replacement guarantee and dedicated support.1
$1k Pet Protection Coverage
CitizenShipper is the first and only transport platform that covers every journey with a $1,000 Pet Protection Plan. Your pet's safety and comfort are always #1.
Drivers you can trust
Enjoy peace of mind with stringent background checks, detailed profiles and direct contact with every driver.2
Stellar customer support
Our team responds to questions 324% faster than the industry average!
For thousands of pet owners, CitizenShipper is the go-to source of reliable, affordable pet delivery services.
Charlette Small
Was in a tizzy about getting my newly adopted puppy to me from OH to MT. Didn't realize he was a "snub nose" breed and couldn't fly in cargo. Started intense and avid research. So glad I found CitizenShipper. I had control in my decision in reviewing the offers which came in, selecting my transporter based on my personal needs/criteria...
Melissa Chenevert
I had my puppy ship from Illinois to Georgia. The driver was very courteous he kept me informed with calls text and pictures of my puppy along the way. I highly recommend them.
Germaine Danielle Stone
Couldn't ask for a better experience. Tobey was fantastic the entire transition. The entire experience went smoother than I could have imagined.
Alison Sinnott
Listed a trip for a service dog for a trip from Florida to New York and had 5 quotes within 15 minutes. Very easy to use website and a LOT of choices!
Maya Emelle
The best pet delivery service
Angela Sudakova
I didnt realize you could basically pay people to ship things. I needed to get my 12 year old pup to Maryland from Oklahoma, but I was about to move to the complete other side, California. Flying her only gave me nightmares. The site is well constructed and you put in your details, and drivers bid on the shipment. You can then review the shippers profiles and pick the one that best fits you. My driver and I had a miscommunication at first, but he quickly fixed it and gave me some of my money back for the mistake. Overall, a great service.
Customer satisfaction rating:
reviewsMeet the drivers
Jump Express LLC
56 completed shipments so far
Identity verified
24/7 On-call vet
USDA Registered
Insurance verified
Recent Review
I am relocating from Houston to TN and needed transport 5 cats. I was very nervous and did a lot of research. Stacie was very personal and let me know she also had cats, which for me was a big plus when compared with the other services. So, I hired them and on Stacie often followed up, and texted and talked several times before pick up day. On the day, her and Candice came home at the scheduled time, helped load the cats but you could them both love animals and I felt instant relief from any concerns. We talked quiet a bit about each cat personality, so they could understand the likes and dislikes the TN they went. They drove the 14 hrs drive safely and delivered my babies safe and sound the same day! This was something very important to me to reduce their stress for an overnight stay. I received several updates texts throughout the trip. These ladies were wonderful to my babies and I was very Blessed in having found them - you can be confident your babies will have the best of the treatments- they are in good, loving, caring and responsible hands! I need transport 3 more in a couple months and will use them again. Thanks so much Stacie and Candice for transporting my babies!
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$1,000 Pet Protection Plan - Included with all pet transports
Get your cat on the road in three easy steps
We are committed to building a safe, caring environment for people and animals on the road.
- All carriers are background checked for felonies and DUIs.
- Carrier and shipper addresses and contact information are verified for additional protection.
- Photos of haulers and their vehicles help confirm who and what to expect.
- Detailed hauler reviews provide insight and transparency to the selection process.
Give your kitty the VIP travel experience she deserves
It takes about two minutes to get started. Click below to compare transportation quotes.