Naval Support Activity Bethesda Home of Walter Reed National Military Medical Center pet relocation service

Molli Ansberry

So overall, super positive review for Tonya and her helper, Mike. She was so incredibly accommodating on a super short-notice cross-country move. She actually ended up moving our belongings out of our previous apartment all on her own--she didn't have a helper for that part of it. It was my first military move, and I didn't know all of the details the military needed for their paperwork; Tonya was actually able to provide some insight on what to expect and what might help the process easier. She's incredibly thorough with everything she does, from paperwork to discussing details. She kept me updated as she moved, drove, and even sent pictures. She's personable and chatty, and even took the time out of her *very* busy schedule to drive an hour one-way to meet us in person before moving our belongings. Incredible woman, and she really does know her stuff. Her experience shows through in her process and the precautions she takes, both concerning the mechanics of moving and also with concerns to COVID safety measures. The *only* thing I'd advise others of is to give Tonya the patience and flexibility she shows you. She deserves at least that much. She went to incredible lengths to make sure we got our things into our home as soon as possible--and I mean *incredible* lengths. After an entire day of moving, she still made the trip down on a late Saturday night to ensure we had a bed to sleep on after sleeping on the floor for two weeks with our infant son. She stays busy through her day with her business and taking care of her own daughter, and thus timing isn't always spot on because each move is different. She took great care of our things and she'll make sure to take care of you too.

Juan Martinez

I will like to show my appreciation in this feedback for the outstanding service that was provide from Mr. Steve from Pet Across America on the shipment of my Old English Bulldog Major from California to Florida. Due to military obligations, I had short timeframe in moving my family to Florida. With all the added stress in moving the family, I was running into road blocks finding a safe and healthy way of transporting Major. Mr. Steve has lifted a huge burden in providing his outstanding service for my family. He communicated well in arranging the pickup for Major, provided daily updates on his trip and well being of Major and delivered him ahead of schedule. I don't know what else to say but Thank You. Major is like a child of mines and he is my wife's baby, so with the help of Steve, my family is all together. Thanks Citizenshipper.com for providing this avenue to place shipment and Thanks Pets Across America for your service. I have no problem recommending and using Steve again. In fact, I have two friends who are going to use this service in the near future and I will hold onto his information for future travels. Thanks Martinez Family.