Jackie and his wife provided me timely updates and it was a big help to see videos of Meeko to calm my anxiety. Meeko seemed very happy when he arrived. Jackie's wife took the time to let Meeko to meet my other dogs which helped an easy transition for Meeko to his new family. Thank you for help Meeko to relocate. We appreciate it and will look for you for any future needs.
We are so grateful to Jackie for the quick and safe delivery of our sweet husky girl, Fuji! He was kind and caring and a great communicator, providing daily updates along the route. Fuji is a very anxious dog by nature so we worry about her being out of her routine and comfort zone but she had an event-free and even calm trip across the entire country thanks to Jackie's care. Highly recommend to anyone looking for peace of mind in someone who will keep your pet relaxed and happy for their unfamiliar journey.
A great experience from start to finish .
As someone who is a first time Citizen Shipper user, I would say that Jackie made this experience a very pleasant one. From being very responsive to receiving photo updates, their service was just 10/10. Definitely recommends.
Jackie and Lali were fantastic. They were quick and responsive. My rescue dog arrived in great condition and had clearly been well taken care of. I highly recommend them!
58 pound Black/Blu standard poodle
Honestly 5 stars aren’t enough appreciation for Jackie B, I mean where do I even begin. From the moment I first messaged them to the drop off has been absolutely incredible. They are the most pet friendly individuals I’ve ever met. They made the entire process simple and stress free and when they say you will get on time updates about your furry friend they meant that no matter what time day or night they would answer and put you at ease which made me sleep easier at night. But the most fantastic moment was when I got a call from my mother crying saying how wonderful and amazing her gift was when she received him. Jackie B made that moment happen and I will forever be grateful to them.
They get infinite stars for their amazing service.
Thank you for working with us to get George to Portland safely. Great communication and quick transit made this a much easier experience than I expected.
Great experience and great communication.
Thank you guys really saved me a trip, and safely delivered my puppy to my family.