Western Division Pet Transport LLC

Western Division Pet Transport LLC

★ 5.0 • 13 Shipments

5 reviews • Since August 2026

About

Hi, we're Candra & Helen… and if you book with us, you get us. Just us. From pickup to drop-off, your baby is with us the whole way. No hand-offs to strangers. We’re new here, but this isn’t new to us. For 3 years and 500+ safe deliveries, we’ve done this with love. We started our own service to do it the honest, compassionate, and caring way we believe every family deserves. Here's how we ride: We are USDA registered, insured, and proud volunteers at Austin Pets Alive! Your pet gets their own crash-rated Ruffland Kennel. No nose-to-nose contact with other dogs. Every kennel is cleaned with Rescue™ the same disinfectant vets use. We keep our routes small on purpose. Less time on the road, less stress, more potty breaks, walks, and lots of photo and video updates. And our van is always smoke and vape free. For our littlest passengers: 🐶 Puppy Safety Promise 🐶 Puppies 16 weeks & under = No paws on the ground. Ever. For their tiny immune systems, we carry them and keep them in their clean kennel only. Quick things to know: ⚠️ MESSAGE BEFORE BOOKING ⚠️ Dates fill fast.. message us to confirm yours! 💰 ABOUT THE PRICE PLEASE READ 💰 What we bid is what WE get for the transport CitizenShipper is a separate third-party company and they add their own service fee ON TOP of our bid. That fee goes to them, not to us. We don’t see it, we don’t control it, and we don’t get it. So you will pay two separate things: 1. Their fee to CitizenShipper to use their website 2. Our bid to us for actually transporting your baby 🛡️ YOUR PEACE OF MIND IS COVERED 🛡️ Your CitizenShipper booking includes $1,000 of coverage, AND we personally carry up to $2 MILLION in coverage while your baby is with us. Because your family deserves to be protected. Health Certificate: By law, pets crossing state lines need a health certificate from your vet issued within 10 days of transport. Please have it ready before we pick up. We treat every pet like family because that's what they are. We'd love to be part of your journey.

Photos

We've got you covered

Pet Protection Coverage

Safety comes first! Your pets are covered with our $1,000 Pet Protection coverage.

Booking Assurance

Stay protected with our dedicated support, refund policy and a driver replacement guarantee.

Trusted transporters

See background check status, cancellation rates, customer feedback and more.

Vehicles

2025 Chrysler Pacifica

black

Ruffland kennels, temperature controlled, ECOFLOW wave 3, individual fans for each kennel.

2026 Mercedes-Benz Sprinter

gray

Got something you need moved?

Start by getting quotes from our network of trusted service providers.

Get Transportation Quotes

Customer Reviews

Rachel

Oct 25, 2026

I cannot cannot cannot explain how much I appreciate these two. I have never wanted to write a review so badly. They delivered our doggy safely, gave us tons of updates and took the best care of her. Not to mention, they are some of the kindest, most gentle, caring people I have come across in a while. They have such a warm presence. They truly care about what they do and do it incredibly well. I cannot thank you guys enough. ❤️ Will highly highly highly recommend!!

Micaela

Oct 21, 2026

What an amazing experience they kept me up to date and my fur baby came to me happy health and safety and at an affordable price 😊 they are wonderful at what they do i highly recommend 😀

Alfred

Oct 21, 2026

My driver were awesome! Friendly and kept me updated the whole trip. Wonderful experience thank you!

Greg

Oct 12, 2026

Helen and Candra were extremely communicative, provided accurate updates on arrival and delivery, and were punctual throughout. No surprises at all. I would definitely do business with them again! Thank you!

Ashley

Oct 10, 2026

I can’t begin to say how happy I am that I went with western division transport! Helen communicated through every step of the process. My dog was well taken care of. You can tell she absolutely cares!!! I would use them over and over if I needed to! I highly suggest this team of caring individuals. I was so uncertain using transport but they kept me reassured. Thank you thank you thank you!!!!!

Got something you need moved?

Start by getting quotes from our network of trusted service providers.

Get Transportation Quotes