Michelle G

Michelle G

★4.8 • 54 Shipments

10 reviews • Since September 2023

About

Hello, I am Michelle Garrett owner and CEO of Minnie&NemoDirectConnect we are small business that offers safe, loving service that truly cares about the families and the pets that we deliver too . We travel across the USA we go above and beyond to make sure your furry family members are protected and loved during our time with them. I am a pet owner myself and My Shih Tzu are my whole world and they are my babies so I truly understand how difficult it would be in trying to make a decision on who would be the best person to deliver such a precious gift and keep them safe during a long transport. WHAT I PROVIDE Food water treats and Chewies Toys EVERY PET GETS A Special Stuffed Animal to cuddle with during their transport so they don’t get lonely I take videos and pictures along the route I connect you to GPS tracking so you can follow the entire route Hand free devices, so you can call or text to check in FaceTime at the time of pick up so you can see I have picked up the right animal I stopped every couple of hours for potty break and exercise to relieve stress. Sometimes more frequently. It all depends on the pet I listen to them. BILLING I do require a deposit paid upfront the night before the transport the deposit is based on the miles number of hours traveling whether or not, we have to get a pet friendly hotel What is needed to travel MOST RECENT COPY OF SHOTS Sent to my phone the night before pick up . I TAKE ZELLE , APPLE CASH OR CREDIT CARDS, but when I do use credit card it charges me a fee to use so that we be an extra charge added to the price of transport. I never charge any extra fees for hotel stays coats or sweaters that I would provide . Also, when traveling in the winter months, I always travel with extra supplies, food, water, generator heated, blankets, extra coats, and sweaters in all sizes I always like to be prepared and I also have AAA so depending on the weather conditions when we are traveling IF there is any delay I hope you understand. I always want to be safe, but I am always dependable and have never been late for Delivery. Thank you and I hope to meet you and your pet soon Michelle Garrett, Minnie&Nemo DirectConnect Deposits are only refunded if cancellation is within 48 hours of picking up your pet.

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Customer Reviews

Shelena

22 hours ago

AMAZING she took very care of my dog and she had open communication with GPS tracking. I will definitely be booking with her again. Thanks a bunch.!!!

Erika

1 week ago

Michelle was the most communicative, caring, and patient service provider. This was my first puppy transport experience and she far exceeded my expectations! Not only did she follow up with me but also with the breeder. She kept constant contact throughout the ride and made sure the puppy was safe and cared for along the way. I would absolutely recommend Michelle again and again!!

Kristi

3 months ago

Michelle was amazing. She took great care of our tiny puppy and sent lots of updates and photos along the way.

Malaika

6 months ago

She was so sweet, professional, and punctual. Go with her !

David

5 months ago

Totally excellent experience. Will use Michelle again. Everything went perfectly

Tasha

7 months ago

Michelle is very knowledgeable and such a awesome person! She handled our 101 lb boy with ease and was quick and responsive with updates on delivery.

Matthew

7 months ago

Amazing service and care.

donny

6 months ago

Michelle did a great job. She was super communicative and really sweet to our little puppy. I would highly recommend her!

Jian

8 months ago

Michelle was communicative and sent regular updates and pictures, took great care of my puppy during transport and was very attentive to her needs ensuring she was happy and comfortable. I live in NYC so not the easiest to drive through but Michelle delivered my puppy safe and on time.

Lorey

1 year ago

Michelle was amazing through and through. She made sure to update me along the way and was a quick responder. Really made me feel like my boy was in safe and secure hands. I will definitely book her again if needed.

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