CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Fantastic communication and quick response. My cat arrived happy and right on time. Will use again!
Transporter cancel 2 weeks prior to due to life issues.
I recently booked Kay to transport my Corgi, Leo, and two sphynx cats, Toxica and Shrek, from the East Coast to the West Coast. Kay did a fantastic job! From start to finish, communication was clear, timely, and reassuring. Kay made regular stops every few hours to ensure the pets were comfortable and well cared for. The entire journey was completed in record time without compromising safety or attention to detail. I was very impressed with Kay’s professionalism and dedication. My animals arrived happy and healthy which speaks volumes about the care they received along the way. I recommend Kay to anyone in need of pet transport. I’ll definitely be booking with Kay again in the future. Kay travels with her dog who is also precious.
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Our kitten delivery had to be canceled due to illness, but I appreciate that J&J promptly refunded the fee.
Vince is one of the kindest people that I have ever met. I felt instantly comfortable with him. At no time did I feel that my pets weren't in good hands. He transported my jumping spiders, too! The dogs showed no signs of stress on arrival. It was clear to me that he does indeed take them out frequently during the day for walks and exercise as they are two pups who are very accustomed to a lot of activity and stimulation. I can't recommend him enough to anyone looking to transport their pets!
Very punctual and amazing care. Would 10/10 recommend and if I ever need to transport a pet again I will do it with Paws on the Run!
We had a wonderful experience with Furry Angels Express. Communication was excellent from start to finish, and we really appreciated the consistent updates and photos throughout the journey. Being able to track the route in real time gave us great peace of mind, knowing exactly where our dog was along the way. When he was dropped off, he was happy, healthy, and calm — not stressed at all, which speaks volumes about the care and attention he received during travel. It was clear he was treated with kindness the entire time. I would highly recommend Furry Angels Express to anyone needing safe and reliable transport for their pets.
Veronica was absolutely outstanding! She was exceptionally communicative, shared her GPS location throughout the journey and genuinely invested in my dogs' wellbeing. They were rescues moving from IN to MN, a very long drive, and she stopped with them to attend to their needs (even when they weren't asking), kept me updated throughout, and the dogs had clearly bonded with her by the time they arrived! I offer my strongest recommendation and endorsement of Infinity Pet Transport and Veronica -- she will take great care of you and your furry best friends.
I can't say enough to about Fallon who transported the puppies too Maryland during a family medical crises . Keep in touch though the entire trip, giving me updates throughout as I was a bundle of nerves. By the time Fallon and the puppies who went though a tragic situation were so clingy too fallon I cried . I can't thank her enough taking this long trip on a short notice. I will be honored too supply references for her when ever needed.
Amazing communication Pictures and updates along the way very patient and kind with all my questions punctual would use again
I already gave a review.
Great and punctual transportation service! Communication was generally clear, and although a few updates were missed, it was easy to get in touch and have questions answered quickly.
No show and not responding to text messages.
I was very happy with Mike. He took such wonderful care of Thor.
Jacob and his wife Brenda were absolutely amazing to work with while getting our new puppy to us. The trip wasn’t super long but we got pictures and were contacted throughout the entire process. Would definitely recommend JnB’s to anyone needing to have their pet or pets transported safely and without worries. Thanks again guys!