Meet Cezary Swiech: A Dedicated Pet Transporter

Cezary Swiech, a dedicated and passionate pet transporter, shares his unique journey in the pet transportation industry. From humble beginnings to becoming a successful driver on the CitizenShipper platform, Cezary’s story is inspiring and insightful. Find experienced, animal-loving drivers like Cezary on CitizenShipper’s pet transportation marketplace.

Sometimes, the most unexpected moments lead to significant life changes. For Cezary Swiech, it all started one morning while he was pondering business ideas. “I was scrolling the internet for business ideas,” Cezary recalls. That’s when he stumbled upon CitizenShipper. With extensive experience with animals through running an animal rescue and a background in hot shot driving across the USA, Cezary decided to give pet transportation a shot. “I’m glad about that as I think that I’m successful with pet transportation,” he reflects.

Embarking on the CitizenShipper Journey

Cezary’s motivation for joining CitizenShipper was driven by his search for viable business ideas. His first experience with the platform was very positive, which further fueled his determination to succeed. “My first experience with CitizenShipper was very good,” he shares.

Cezary primarily transports dogs in his trusty Ram 1500, ensuring their safety and comfort by always traveling with them in the cabin and listening to their needs. One memorable shipment story that stands out to him involves transporting four piglets for a short 100-mile trip. “All of them had motion sickness…” he chuckles, recalling the unique challenge.

Safety and Comfort: A Top Priority

Ensuring the safety and comfort of the pets he transports is Cezary’s top priority. He always travels with the animals in the cabin and makes sure to listen to them, adjusting his approach based on their needs. “I always travel in the cabin. I listen to the animals,” he emphasizes. In addition to providing a comfortable environment, Cezary also carries essential emergency supplies, including extra water, a jack, jump cables, an air compressor and basic tools.

Expert Advice for New Drivers

Cezary offers valuable advice for new drivers entering the pet transportation industry. “Don’t give up. Believe in your quality,” he advises. He emphasizes the importance of choosing shipments that are worth your time and effort. “Only do shipments worth for you. It’s better to spend one extra day looking for a client willing to pay $1500, instead of taking the first possible transport for $500,” he explains.

Preferred Routes and Communication

One of Cezary’s preferred routes is Alaska, a region he finds particularly challenging and rewarding due to the unique demands it presents. “Other drivers don’t have a clue about the reality of that trip,” he remarks.

Communication with pet owners is another area where Cezary excels. He ensures he’s always on top of communication, texting at least when he crosses state lines and providing plenty of photos. After each delivery, he asks pet owners for a review. “I always aim to provide 10-star service to get 5-star reviews,” he says.

The Role of Technology and GPS Tracking

Cezary uses GPS tracking during his transports, although he prefers trips without tracking unless requested by the client. “I only provide GPS tracking when the client asks. I do prefer trips without tracking,” he states. Despite the challenges, Cezary remains committed to solving any unexpected situations independently. “It’s my problem, not the client’s. And I need to solve them,” he asserts.

Maintaining High Standards and Earning Customer Trust

For Cezary, the quality of service is paramount. He frequently reviews his profile and performance metrics to ensure he maintains high standards. His pricing strategy for shipments considers several factors, including urgency, exact timing needed, possible obstacles, potential for stacking, and the overall total cost. He believes effective communication and a high number of quotes are key to successful bidding.

Encouraging Customer Reviews and Handling Feedback

Encouraging customer reviews is a crucial aspect of Cezary’s business approach. He actively asks customers for reviews and aims to exceed their expectations. “A negative review is never an option. I always give 10-star service to get 5-star review,” he affirms.

Looking ahead, Cezary aims to transport more animals and is open to expanding his services to include other types of shipments, such as boats and trailers. When asked about the most rewarding part of his job, Cezary’s response is heartwarming: “Helping animals.” This simple yet profound statement encapsulates his dedication and passion for his work. His insightful journey through the pet transportation industry sheds light on the joys and challenges of being a CitizenShipper driver.

Cezary’s story is a testament to the opportunities and fulfillment that can come from being a part of the CitizenShipper community. His commitment to excellence, safety, and customer satisfaction makes him an exemplary role model for new and aspiring drivers. Through his experiences, Cezary highlights the benefits and joys of working with CitizenShipper, proving that with dedication and passion, success is within reach.