CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

See why our customers love CitizenShipper

google logo

Average Rating

reviews
trust pilot logo

Average Rating

reviews

Join our Satisfied Community of Customers

Get Free Transport Quotes, Fast

No credit card needed

At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

Won by Travers Family Transport for $1916.00
78 lbs Bulldog, Golden, Golden from Dallas, TX to Montecito, CA (1533 mi)

We loved working with Dawn & Ron! Our three girls made is safely and quickly to California from Texas. We were of course nervous to send our dogs without us but we couldn't be more thrilled to have the Travers family in our lives to help make this trip easy for the babies.

8 lbs Cat from Honesdale, PA to Bremerton, WA (2838 mi)

I am only giving five stars because there are no options for 6. My cat is 16 years old and she is the light of my life. We had been apart for 10 months on opposite ends of the country. I needed her home with me but the idea of her traveling had me incredibly worried considering her age and her history of severe travel anxiety. From the moment Rox reached out to me to the moment my baby was home, there was not a moment where I felt unsure. Rox answered every question and eased my anxiety with his calm demeanor and sense of humor. Even when my cats ride to the airport fell through and we needed to find a way to get her there, he remained unshaken, patient, flexible, and understanding. I was able to track their journey through tracking the flights as well as the constant communication and photos provided. Rox was incredibly attentive to both me and my cat as I sure we both were very anxious. I believe that Rox's presence helped my cat manage the move and acclimate quickly to her new surroundings as she had arrived very calm, clean, and in good condition. He even reached out a few days later to check on how she was doing. 10/10 experience. I am incredibly grateful and would 100% book again.

Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.

Won by TeeRexDelivery, LLC for $1450.00
40 lbs Lab mix from San Diego, CA to Vero Beach, FL (2524 mi)

Good people. She got my baby home from California to Florida safe and sound. She was alert of the pets the whole ride

Won by Everyday Delivery PGH for $360.00
Other Motorcycles from Conklin, NY to Yonkers, NY (179 mi)

Beyond excellent, on time for pick-up, handle my bike with extreme care, had proper equipment for move and made speedy delivery for reasonable price, highly recommended.

Won by ADL LOGISTICS LLC for $288.00
Cars and Light Trucks from Tampa, FL to Tallahassee, FL (275 mi)

Listen! ADL Logistic is Theeeeeee BEST choice for vehicle transport! Trust Me! Rod was superior with his customer service to me & went above & beyond to ensure I was comfortable and reassured of my son's college car being transported timely. My Driver Hector OMG!! He was so amazing & I asked him could I pay him more than what my balance was with a TIP! He was amazing! The beginning of the process was a bit stressful I must admit. This was my 1st time, so I didn't know how the process worked and got nervous in that no one reached out to me up to 2 days before my scheduled delivery. Rod educated me on the process, and everything went smoothly! HE requested that I stay in close contact with him & he would provide me with updates, and he did! Hector, my driver did the same! I would definitely use ADL Logistics again! I have already referred a customer to Citizenshipper & recommended ADL Logistics!

Won by Pawndr, Inc. for $1450.00
82 lbs Mixed Breed from Los Angeles, CA to Takoma Park, MD (2644 mi)

Celia was EXCELLENT!!! She is communicative, caring, funny, and really loves dogs. I felt incredibly comfortable with her from the start. I highly recommend her for transporting your beloved pets!

Won by Little Furry's Pet Transport for $600.00
26 lbs Doberman Pincher PUPPY from Duluth, MN to Annapolis, MD (1195 mi)

Isrrael picked up our puppy from Duluth Minn and brought him all the way to Maryland in 2 days! He gave plenty of potty and food breaks! He gave frequent updates and a few pictures everytime he stopped. He was very professional and I would recommend him anytime!

Won by Bob Myers for $510.00
Less than Truckload from Heltonville, IN to Nashville, TN (263 mi)

Excellent service…Bob was timely and communication was great. Even helped bring items inside.

Pets and Animals from Columbus, GA to Olympia, WA (2777 mi)

Panhandle Professional was absolutely amazing. Up front, they made me feel comfortable by answering any questions I had. I was nervous because there didn’t seem to many transportation companies with bird experience. Panhandle had everything I was looking for. Dianne was super friendly and responsive. She gave me updates along the way and I was even able to see where my African was the entire time. Thanks you so much Panhandle and Dianne. If I had to choose again it would definitely be this company.

Won by Captain Slinky Pet Delivery for $575.00
33 lbs Pomsky from Slidell, LA to Fort Gregg-Adams, VA (949 mi)

Justin is a great guy! Delivered my pet safely and kept me updated with pictures

Won by Robert Freese for $2300.00
Boxes from Tombstone, AZ to Athens, GA (1788 mi)

I am keeping Roberts number in case I ever need anything moved again. Fast, professional, EASY! I HIGHLY recommend Robert.

Won by Talisman Working Dogs for $1200.00
26 lbs Great Dane from Orderville, UT to Carthage, NY (2327 mi)

Julie was very quick to make a bid on shipping my puppies. She communicated well and made a very reasonable bid. Julie was even great when it came to providing quotes for additional shipments for my litter. She ended up transporting all 5 of my puppies. Julie was even great with changing the pickup location of the puppies. The before process was outstanding. At pickup, my Illinois buyer had not finished paying his balance and Julie agreed to take his puppies and deliver them last as a way to give the buyer an extra week to pay. The problems started during the shipping phase; communication become almost nonexistent. I get that she was driving, but she had to stop for fuel, food, puppy cleanup, and to sleep. There is no reason we went entire days without hearing from her. She was 2 days behind schedule and we didn’t hear from her for 24 hours. All we knew is that she was somewhere in NY. I only found out she had made it to MA because my buyer there sent me messages, not Julie. Julie had decided to bypass NY and go to MA, she may have had a great reason for doing so, but she didn’t communicate that with me or the NY buyers. When my NY buyers did get their puppies, I was told they were covered in their own feces and in dire need of a bath. The puppies are not fully vaccinated and she knew this, this is major way diseases are transmitted and as a USDA registered transporter, she should know better. Julie again was outstanding when the IL buyer completely fell through and she added 2 deliveries to new buyers at a reasonable rate and extremely short notice. Bottomline is Julie is friendly and reasonably priced, but if you expect good communication, she is not the one for you.

Won by Transporter Tinisha! for $300.00
Pets and Animals from Dripping Springs, TX to Alvin, TX (209 mi)

Tinisha did a wonderful job. She managed to pick up a goat for me and deliver him to me with very very short notice. She took great care of him and kept me updated the hole time. Definitely would recommend her. Communication was great from booking to delivery.

Won by Lucky Dog Transport TN for $450.00
25 lbs Cane Corso from Atlanta, GA to Warwick, RI (1042 mi)

This transport was wonderful! They kept me updated; sent pictures, and arrived just when they said they were going to! My puppy arrived safely and in good health and they were reasonably priced! I would DEFINITELY recommend them and use them again!