CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
We are so so grateful for Sharon and her hubby for taking such great care of our newly adopted Saint Bernard', Panda!!!! Thy have updates all the time and pics . Seamless ! If you need your precious cargo DELIVERED .. only trust Pounce and play❤️❤️❤️🐾
Madison was a pleasure to deal with. She was very easy to communicate with, provided constant updates and very personable. We can’t recommend her enough!!
Everyone was extremely nice. Despite a hiccup with a driver, they were able to make it work to meet my needs. The driver in particular (Brian Fuller) was incredibly kind and caring to my cat, housing him for a few days while we made a cross-state trip by car. Would highly recommend.
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I couldn't be happier. This exceeded my expectations tenfold! The price was beyond reasonable the condition of the vehicle and the animals carried within for over 2200 miles was remarkably superior. This particular cat of mine has a story too long to go into here, but he's bounced all over the United States for a few years and he's finally back home And he will move no more he lost his mother and his family for unknown reasons and was found when he was about six weeks old crying for his life in a bank parking lot on 109° day. That's how it all began and now he's home and by God, is he happy and so am I. I'll give these folks the highest possible reading I can give.!
Tim was absolutely wonderful!! I cannot rave enough. He was professional, responsive, communicative, caring, and honest. We were so nervous about getting a newly purchased pup from Ohio to Boston and we are truly blessed to have found Tim. Look no further!!
DO NOT BOOK with her!!! She took my deposit and then told me her car broke down 2 hours before she was supposed to pick up my dog. I tried and tried to contact her and she has never messaged me back. I have not been able to get back my $250 deposit and I have a really upset person that was buying a puppy for his girlfriends birthday that did not get it to her in time. Terrible experience!!!!!!
They were so nice! Kept me updated during the trip and filled me in on the details while dropping off. Seemed to care about my pup. I would hire them again!
He was very helpful and flexible. He was very chill with Monster, even when he barked at him when first meeting. He stayed in co teach and sent picture updates the whole time. Very pleased
Excellent! 6 Stars out of 5! My 9 week old Cane Corso puppy came safe and sound and quickly. Gigi, owner, operator and driver of JB Transport, was communicative, friendly, responsive, sent me photos and videos and she was friendly and an absolute pleasure to chat with and meet. She took great care of our puppy Venus along her journey from Florida to Washingron DC. I couldn’t have asked for a better transporter. She was profesional and above board on all counts! You can tell she loves animals and loves what she does. No question that if and when I need a pet transporter again, Gigi is the one to do it. I’ll be sure to recommend Gigi and JB Transport to any and all of my friends and family that need a pet transporter. Thank you Gigi!
Extremely happy and would highly recommend it. Great communication, you can tell he cares for your pet. Posted a listing. Within 48 hrs my fur baby arrived safely. Honest person, easy to communicate with.
I can’t say thank you enough to Chris. Our sweet “Maggie’ dog travelled from Arizona to Florida with Chris. He gave us daily updates including pictures. She arrived in Florida happy and excited to see family. If you’re looking for a quality, reliable and kind person Chris is your driver. You can tell he loves what he does. Without a doubt we would use Chris again in a heartbeat.
Absolutely phenomenal. Highly highly recommend for your pets transport!!!
Very responsive and reliable. Was very pleased with the quote and their professionalism. Would highly recommend!
Sorry Erica that this review is a little late but I just want you to know that you did an AMAZING job bringing Candi to me. She is an absolute joy and I wouldn’t have her if it wasn’t for your outstanding service. Communication was great, pics of pup were included and the transportation of this lil’ pup only took a few days. I’m very grateful! I highly recommend Erica’s service to anyone as her fees are reasonable and she takes what she does very seriously. Again, she did a wonderful job. She gets an A+ in my book!!
They exceeded all my expectations!!! they picked up my poddle at the airport, they brought it to my house right away, they traveled overnight, They are super committed, they understood what my poddle means to me!!