CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
GO WITH PAUL HE IS GREAT! You're going to get a lot of other offers but but go with Paul. He's an animal lover and stays in constant contact with you. You can trust him with your pets and when you meet him you'll know what I mean. I trusted him with driving my cats Poopers & Paris all the way from Las Vegas to Monroe, GA and they had a blast with Paul on their cross-country adventure. Paul is #1 for me and if I ever, ever need to do this again Paul is who I'm calling. GO WITH PAUL HE IS GREAT! Christian R
Great service. Chris and his brother took care of JoJo, kept us updated on progress. Thanks for the ride.
If you have doubts about hiring a driver for your pup, there is no need with Luke. He was absolutely fantastic. He arrived on time to pickup and his communication prior to pickup and during the delivery was top notch. He kept me updated along the way and also kept the receiver updated. I can't recommend him enough! Five stars for sure! Thank you Luke!
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Great service- great communication.
Little mess up but everything was fine
Maurice did a fabulous job. He was on time, communicated well, and kept us up to date on his progress during the trip. Our dog arrived happy and well taken care of.
You can tell Maurice really cares, everything went great from communication, pick up, drop off, pictures along the way and very reasonable rates. Thank you!
Overall satisfactory service. Could work on communication.
Simba 90lbs Los Angeles to Tennessee Where can I start to say thank you so much. This was my first time shipping my dog or even my dog traveling so far. Simba is a not so friendly dog more of a protective dog. I don't know how amazing Jeff made Simba open up & show him love but he did. And Donna is she so wonderful with communication and making sure I was okay and just showed me why I am able to trust them and their amazing service. I am very strict with who is near my dog and is able to care for him. When I say hands down the best company I mean it. Communication, their service with Simba , & genuinely caring is all 5 stars
Happy Delivery was everything I expected and more, they sent me lots of updates on my dog and got her up to my mom’s place safely. I’d recommend them to anyone looking for a safe, reliable driver for their pup.
Paul was great to work with. His communication with us was excellent. He checked in with us with text message and pictures of our puppy every 3 to 4 hours. I would definitely use Pail again.
Wow! I wish they could transport me when I have to travel! So impressed with everyone in the company - Meredith was the driver for our Sussex Spaniel from Maryland to the UP of Michigan. He was so well-cared for. Regular updates at stops along the way, complete with photos and descriptions. If I ever need a pet transported, I will go with Howells Pet Express.
Thanks Rickey. Delivery was great.
Ron and Dawn were awesome! The communication was top notch! They were able to pick my fur babies up the same day as order and deliver them the next day safe and sound! I would highly recommend them!