CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Absolutely amazing! Communication was outstanding and I got my puppy in the time I neeeded. Price was great as well and I left a very generous tip because of how greatful I was. Book with him and you won’t regret it! Thank you so much for all you did for my puppy to be home with me!
Was in contact throughout. Sent pictures and updates.
Absolutely 💯 better than could ever be expected. What a great company!! Could not recommend higher
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Helene was terrific. She picked up and delivered our Golden in good time and treated her like a princess. Highly recommended.
They did a good job connecting me with reliable driver who delivered on time!
very responsive, highly recommend!
Wonderful experience, great communication, took great care of my pets, on time delivery!
State by State Carriers is the best ! You can't go wrong using their services. They communicated every step of the way. The driver was professional. Just everything about State by State is top notch ! Thank you to Jeff for making this happen with such a short amount of time. I highly recommend them 👌
Very satisfied with 4K transport. Brought my Australian Shepard puppy from Tennessee to Texas on time on point. When she picked up my puppy, she sent me pictures and gave me updates on the trip down to Texas. I will highly recommend them. I give them five stars
Good communication through out the process. I was skeptical at first, everything worked out great and my lab was delivered happy and in good health. I would use them again, they had the most reasonable rate for a move across the country. Thanks
i was unable to have her transport at the last minute as the dog being transferred to us went into labor. she was beyond amazing with communicating with me the whole time and then instantly refunded us because of the dramatic change in events. genuine person and seems like she would have provided great service!
Very highly recommend this driver. Took pictures of pickup and delivery and no issues at all that would hinder the delivery of our small 1 lb puppy to their new owner.
WARNING - DO NOT HIRE him! We hired him to tow our trailer to CA. He obviously couldn’t tow it properly and CRASHED it the day after he left. Our trailer now has THOUSANDS of dollars worth with of damage. After he crashed it, our trailer was towed to a tow yard 5 hours away. My husband had to drive 10 hours and pay $700 in tow fees to go pick it up… the day before our sons surgery. Before we even booked with Richard, I asked him if he had commercial insurance for the shipment, he lied and said YES - he provided us policy information that EXPIRED six months prior. And to top it off, he refuses to pay us back the $1500 deposit we sent him. We were left off 100x worse than where we started before hiring Richard. We are pursuing legal action against him for general, special, and punitive damages.
Good communication, on time, took good care of the merchandise. Would use again.
Highly recommend Mason Transport! They drove our cats 1300+ miles in about 24 hours. So great they have 2 drivers, that makes for less trauma for the kitties. And plenty of room for them in their van. Would definitely use them again!!