James took great care of my dog and gave regular updates, GPS, and photos of her along the way for a great price. I highly recommend J & H transport.
James provided exceptional service for us! This was my first time using citizen shippers and was very nervous about the experience.
After receiving multiple quotes and reading reviews we decided to go with James for his reasonable price and review history. After booking, he quickly gave us a phone call to introduce himself and explain the process. He provided us with an itinerary and allowed us to track him with life 360, still providing texts and picture updates a long the way.
A winter storm came through our area last minute and he was able to get our puppy out to us a day early so he wouldn’t be delayed from the storm which we really appreciated.
He communicated with the breeder on his own to make sure she was aware of pick up time and changes due to the storm.
All in all it was a great experience and I would highly recommend James!
We had never used Citizen Shipper and James was very patient explaining the whole process and how it works. He connected with the breeder to arrange pick up and his communication en route was excellent. He arrived early (which I loved!), and delivered a happy, healthy puppy to us! I would highly recommend him (and his wife)-first class operation.
James and his wife were absolutely amazing! Wonderful communication through this whole process that was new to me! I was able to follow my boy's journey with him over an app. Will DEFINITELY be working with him again! If you're looking for someone trustworthy and loves animals, you found the team!
James and his wife were so wonderful to work with! They communicated with us every step of the way. They took such good care our little guy and were so loving to him. I would use them again for any future services and highly recommend. His pricing was very reasonable, and we couldn’t be happier with how everything went. Thanks so much!
5 stars! James is very detailed in his planning, he communicated every step of the way and got my pup home safely ahead of time will definitely recommend!
Great communication and very professional! Thank you!
James was extremely kind and kept us updated the whole trip. You can tell he just loves dogs so a big win in my book. I highly recommend.
Great communication and great service! James was accommodating for our anxious pup and made sure she was comfortable for the trip! Thanks James for taking such good care of Rosie on her journey!
James was great! Highly recommend. Excellent communication through the process, and arrived earlier than expected!