Rolling with Rover LLC

Rolling with Rover LLC

★ 5.0 • 3 Shipments

1 reviews • Since March 2026

About

Decades of Loving pet services. House sitting, local boarding and local walking services. Traveling the Midwest and Southeast. Loving pets of our own, we are clear on the importance safe, stress free transit. Know your best friend is in loving hands. Contacting prior to booking ensures we can accommodate your needs Our platform operates on a first-come, first-served basis, and we cannot guarantee route availability or provide fully accurate scheduling information until a shipment is officially booked and confirmed. If we previously discussed transport services we need to hear from you within 24 hours, please reach out before booking to confirm availability. This is to ensure we can still accommodate your schedule and specific transport needs. Rolling with Rover understands how important it is to trust someone with your loved animals’ care, comfort, and safety. TRANSPORT & CARE For the safety and comfort of all passengers, we stop every 2–4 hours (or as needed) for: • Potty breaks • Exercise/stretching • Wellness and safety checks Pets secured in proper sized vehicle crates. We also provide regular trip updates: • Photos and videos • Location check-ins • ETA updates A small carry-on bag containing essentials such as: • Food • Documents • Blankets • Toys • Puppy, kitten etc kits. REQUIRED BEFORE TRANSPORT • Health certificate and/or vaccination records (see below for details)• Signed and dated statement from the breeder or owner confirming the animal appeared healthy prior to travel• Food for trips exceeding 2 hours IMPORTANT: Short-snouted (brachycephalic) breeds require a signed electronic waiver prior to pickup. If you do not have health certificates or vaccination records available, please contact us. In certain situations, transport may still be approved with a signed waiver acknowledging the animal’s vaccination/documentation status. All animals must appear healthy and fit for travel at the time of pickup. DEPOSITS & PAYMENTS A non-refundable deposit equal to 50% of the transport fee is required before pickup (or immediately for same-day bookings). Accepted payments: Visa • MasterCard • American Express • Discover • Zelle• Apple Pay • Gpay The remaining balance is due upon delivery. Please note:CitizenShipper charges a separate platform fee for all bookings made through their website. SCHEDULING & DELIVERY WINDOWS Due to weather, traffic, route conditions, and other scheduled deliveries, pickup and delivery times may vary within a 1–2 day window depending on travel distance. We prioritize communication and will keep you informed throughout the trip regarding ETAs and any unforeseen delays. INSURANCE COVERAGE We carry private transport insurance providing:• Up to $15,000 per occurrence• $30,000 aggregate coverage Coverage may include veterinary expenses, theft, escape, injury, or loss resulting from covered incidents such as:• Vehicle accidents• Fire• Natural disasters• Other unforeseen circumstances during transport PUPPIES For puppies that are not yet fully vaccinated, we strictly enforce a “No Paws on the Ground” policy to help minimize exposure to illness and disease during transport. BOOKING PROCESS Once you are ready to move forward, we will submit our bid through CitizenShipper so the required platform fee can be paid. After booking: • Deposit information will be provided • Pickup and delivery details will be finalized • Drivers will reach out the day before pickup with timeframes, trip details, and any additional information needed Rolling with Rover provides updates throughout the transport process. CANCELLATION POLICY Because routes are planned in advance and drivers may already be traveling, the following cancellation fees apply: • 48–72 hours before pickup: $50 cancellation fee • 24–48 hours before pickup: $100 cancellation fee • Less than 24 hours before pickup: $100 or 50% of the agreed transport fee (whichever is greater).

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Pet Protection Coverage

Safety comes first! Your pets are covered with our $1,000 Pet Protection coverage.

Booking Assurance

Stay protected with our dedicated support, refund policy and a driver replacement guarantee.

Trusted transporters

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Vehicles

2008 Dodge Grand Caravan Passenger

Van/Minivan · red

Individual climate control in front, middle and rear of vehicle. Visual mounted thermostats in each section to ensure proper climate. Vehicle equipped with pet first aid kit, mounted fire extinguisher and tinted windows keeping your pet comfortable.

2020 Subaru Forester

SUV · black

Enhanced vehicle safety features. Along with climate control comfort. Accommodate the maximum of five dogs, smaller animal maximum based on size and breed of animal.

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Customer Reviews

David

1 month ago

Pam is the best on time fast and good pricing she my go to for now on thank you so much

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