Pristine Pet Transportation

Pristine Pet Transportation

0.0 1 Shipments
0 reviews • Since April 2025
Identity verified
Background checked
USDA registered

Insurance verified

24/7 On-call vet

About

We are Ryan and Jenn, a husband-and-wife team in Richmond, Virginia, dedicated to improving pet transport. After adopting four rescue dogs and experiencing the stress of their transport, we recognized the need for better communication, care, and a personal touch in the process. Ryan transitioned from a fast-paced leadership role to create Pristine Pet Transport, a business focused on trust, passion, and animal well-being. Jenn has spent the past three years as a dedicated stay-at-home dog mom, gaining a deep understanding of animal behavior and emotion. This experience gives her a unique advantage in providing safe and compassionate transport. This is our sole professional venture, fully owned and operated by just the two of us. No outside employees. No hand-offs. When you trust us with your pet, you’re trusting us, and only us — and that means full accountability, consistency, and care from start to finish. We prioritize quality over quantity. Your pet will travel in a clean, safe, climate-controlled environment. We hope you will consider us and would love the opportunity to provide you and your pet with a Pristine Journey! ❤️ ◾USDA Class T Certified (Registration#: 52-T-0184) ◾Certified by the DOT with an active medical card (FMCSA# 05245258559) ◾General Liability Insurance (PCI Policy#: JN1224-PCI105593) ◾Red Cross Pet CPR Certified (Certification ID: 01TGDPF) ◾Licensed Virginia & New York State Notary (VA: 08079240 / NY: 01D16426996) ◾Certified with the ASPCA in animal communication and stress reduction. ◾Owner-operator, with no employees. ◾GPS Tracking for all trips. ◾Never more than two pets at a time. How Booking Works: Once you accept our bid on CitizenShipper, you’ll be able to connect with us directly through email, text, or phone. We’ll take the time to learn about you and your pet, go over travel dates and details, and answer any questions you may have. Our goal is to make this feel less like booking a service and more like trusting friends to care for your pet. Payment Structure: 🔹20% deposit at booking 🔹40% at pick-up 🔹40% at delivery Accepted Payments: Credit, Cash, Check, Zelle. 🔷Citizen Shipper charges a separate platform fee at booking🔷

Services

Door to door delivery

Solo Rides (VIP)

GPS Tracking

Additional Equipment

Collars

Food

Blankets

Water

Leashes

Medium Crates

Small Crates

Achievements

Rating: 0.0Based on 0 ratings
Booked 1 times
Pet Transport Expert

Photos

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We've got you covered

Pet Protection Coverage

Safety comes first! Your pets are covered with our $1,000 Pet Protection coverage.

Booking Assurance

Stay protected with our dedicated support, refund policy and a driver replacement guarantee.

Trusted transporters

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Vehicles Often Rents Vehicles

2021 SUV Honda CR-V

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