CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

Transporting 3 kitties, especially two that are 17+ in age, and one that is feral, is not an easy task. Emi handled this fantastically - I could really tell she cared about my fur-kids, and she checked in several times a day during the trip with oodles of pictures. I knew my kids were in good hands!

From the start, the communication from Destiny was on point and quick. She made sure that we were able to work around my schedule and the dealer to get the boat. Wayne transported the boat and gave clear updates as to when he would be there. He was on time and went above and beyond. He even helped launch the boat with me and then took the trailer to my house. Photos were sent anytime he completed a phase of the job. I 100% would use them again and would recommend them to other new customers. Great experience!!

Worldwide efficient transport was a God send for me they helped me rescue a puppy from Houston Texas! I was able to book them Same day, they took great care of our puppy, and sent update pics the entire way. I definitely recommend booking and would use them again without hesitation.

Great experience.

Fast and efficient, paid and delivered as agreed. Excellent communication and no damage. Would use them again.

Great experience with Del. She did a great job and kept me posted along the way. Look forward to doing business with her in the future.

After getting scammed by another transportation service Sean really made sure my Norwegian Elkhound puppy Sigurd was delivered safe and sound from Northwest Montana to Las Vegas, NV. He kept in communication with me wonderfully with regular updates, and tracking information. I will recommend him to everyone I know.

I recently used Robert’s transport service to get my dog, Sully, from Charleston, SC to Haverhill, MA, and I couldn’t be more grateful. Robert is very knowledgeable about dogs and their behavior. Sully can be quite anxious, but Robert took his time, built trust, and made him feel comfortable, which gave me peace of mind. I was able to track the trip via GPS the entire time, which was a huge comfort. While I didn’t receive as many pictures as I would have liked, I completely understood—Robert was focused on the road and on Sully’s safety, which I appreciated. He was also very patient and understanding throughout the process. Despite having two other stops along the way, he was incredibly efficient—Sully left Friday morning and was happily settled into his new home by Sunday afternoon. I highly recommend Robert to anyone needing safe and reliable pet transport!

Jose was incredible! He was great at communicating. He was conscientious and he went way beyond what I would have expected to deliver my things up to the Bay Area. I can't say enough good things about him and will always use him. I can't imagine that anyone else could compare!

Angela was AMAZING- total rockstar. I recently moved from New York City to Denver, Angela, hauled a**- she picked up my little ones on Saturday morning and dropped them off at my new apt in Colorado Sunday evening- amazing! Highly recommend! She also gave me updates which were most appreciated! I was so nervous but she did an amazing job! I’m so thankful!

Worst experience ever — this driver is a liar and a scammer. From day one he ignored every message and call for more than a week. When I left a review about it, he started harassing me with nonstop calls and extremely offensive messages. I decided to give him a second chance and removed the review, but he kept lying for two months, promising he’d pick up and deliver my item “tomorrow” — tomorrow never came. In the end, he vanished and ignored everything again, making fun of the situation the whole time. This person is completely unprofessional, dishonest, and disrespectful. Do yourself a favor and avoid dealing with him — he will waste your time, lie to your face, and treat you like a fool.

This company demonstrates exceptional communication skills. I had a driver who was incredibly professional and reliable. He provided excellent communication, detailing GPS information and the estimated time of arrival for dropping off my belongings. I will definitely use their services again.

Brittany is great. She brought my dog baby home from another state in 1 day. She kept me informed along the way. And she was very affordable.

Was a great experience. She picked up on time and delivered on time. It was a pleasure dealing with her. She was really sweet and caring. If I ever transport again, I will use her again. Thanks, Swifty!!!!!!!!!!!!!!!!!!!!

She was amazing. I was so scared to do this but meeting Melissa put me at ease and I knew my fur babies were in good hands for the long journey. So grateful for this lady!