CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

The cats arrived in 2 days, which was earlier than expected. Communication before and during the trip was good (pretty extensive before hiring, actually) he let us know where he was stopping for the night, sent updates and pictures of the kitties several times a day. Has a tracking device as well so you can check where they are in real time. I was nervous since it was a lot of money and it was the first time using this platform, but he is NOT a scam.

Wonderful experience I felt completely comfortable passing off my boy Apollo to these girls. They took the time to send pictures and brought him to my brother-in-law in Oregon all the way from Phoenix. I would give 10 stars if I could thank you so much. 🫶🏽

Cynthia was AMAZING. She was super communicative from the jump and helped coordinate my dogs from NC to FL. Puts safety first, flexible, reliable and pleasant to work with. Would absolutely use her services again!!!! Nyles & Maya are grateful!

Howard is a very sweet man, and was great to work with. He communicated with my son in San Diego about pick up, and kept me updated about Lucky ETA in Oakland.. He was punctual and most importantly, lucky got out of the car happy, stress-free and excited after a long journey. Highly recommend Howard.

Our pup traveled in a spacious crate, which really helped ease his anxiety. He arrived safely in just 1.5 days from Texas to Erie — we were very impressed! Safety was clearly a top priority throughout the journey, and the communication was excellent every step of the way.

My experience was great! He was very communicative the whole time and I felt very comfortable trusting him with my pup.

Cynthia was amazing every step of the way. Communication was easy and quick, the transport went really well, and she was very sweet. I would definitely recommend True Hart!!

Excellent service!

FANTASTIC COMPANY! I inquired about transportation from Ohio to Michigan and they had our forever fur baby to us the same day! Highly recommend!

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Lisa was very kind and communicative through this whole process. She transported our cat for us with zero issues. Very easy to plan things out with her, I highly recommend her for anyone considering her services!

I was very skeptical on having a puppy shipped, but Tatiyana was amazing! Such a sweet young women and caring. Kept in contact the whole time and made me feel more at ease! She delivered my son’s puppy and put a huge smile on his face! I will definitely be booking again if I get another puppy!! Highly recommend

Very good communication took great care of the pup… thank you ladies Becky and Brianna

I had an excellent experience with Critter Carriers. They transported my 8 week old, 5 pound Cavapoo puppy from Idaho to Southern California. They were in contact me the entire 13 hour drive and were so kind and caring. They answered all my questions with setting up the trip and responded to all my emails and messages. My little puppy arrived so happy and healthy. I would 100% recommend Critter Carriers!

From our first communication with Allison, we knew Walter Pet Transport would be a great choice. Allison and her team are incredible kind and put a lot of effort into making sure your experience, and your pet’s experience, is seamless, safe and convenient. She communicated with us, sending updates and texts along the journey. We would definitely use them again and highly recommend their service to anyone needing to transport their furry family :)