CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
11 lbs Pug from Midland, TX to Falls City, TX (375 mi)
5 Stars - Exceptional Service & Care Steven was an absolute delight to work with! From start to finish, his professionalism and cheerful demeanor made the entire transport experience outstanding. What truly sets Steven apart is his genuine care and attention to detail. He provided the best pictures and videos throughout the journey, giving us complete peace of mind and wonderful memories to cherish. His polite and friendly approach made communication effortless and enjoyable. We are thrilled to have Steven as part of our team and really look forward to working together more, especially with shelter, rescue, and foster pets. His dedication and compassionate service make him an invaluable asset to US Pet Alliance. Highly recommend Steven for anyone looking for reliable, caring, and professional pet transport!
6 lbs Chihuahua from Lamar, MO to Wentzville, MO (271 mi)
100% satisfied, clear fast communication, very fair price, let me track my pup the entire way, made him a priority and sent me a picture. Great service and I highly recommend.
150 lbs Great Dane from Newbury, VT to Jasper, TX (1795 mi)
These guys were great. I couldnât have asked for them to be any better. They are so good with animals. I have two Great Danes over 150 pounds and it was no trouble for me to get their services. Great communication and I will definitely use them again.
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8 lbs Cairn Terrier from Albany, NY to Provo, UT (2220 mi)
London did a great job. London kept in touch all the way and was obviously concerned about Earlâs comfort. Our puppy was delivered quickly, and was so happy and healthy. The long drive didnât seem to bother him at all. Thanks London!
101 lbs Old English Sheepdog from Gig Harbor, WA to New York, NY (2864 mi)
jessica was amazing!!! She took such sweet care of my dog driving him from the west to east coast. . Pick up and drop off were so smooth. She also gave frequent text updates.
Other Boats from Lake Villa, IL to Bar Harbor, ME (1319 mi)
Matthew got our canoe from Chicago to Maine in less than 48 hours! He was super easy and prompt to communicate with, and the boat arrived without a scratch, carefully loaded and strapped on. Highly recommend him to other customers.
5 lbs Puggl from Little Falls, NY to Truro, MA (337 mi)
these guys were the best, me and my wife were so nervous about getting a newborn pup deliverd never having done this before, i loved the communication ,Jacob took pictures and videos the whole trip and the pup was in a nice sadan with both him and his wife a private trip with no other pets very personal and hands on they were on time even early and when they arrived they were awesom pet loving people and i felt very comfortable having them at my house they stayed to enjoy tobys first homecomeing / IF YOU LOVE YOUR PET YOU DEFINATELY WANT THESE GUYS THE DELIVER THEM. they are awesome and we are very grateful they were the people toby went on his first trip with.
12 lbs Cat from Alhambra, CA to Smithfield, VA (2654 mi)
Amazing service. Went above and beyond with communication and handled a cross country trip with ease. We had photo updates and genuine love was felt. Would recommend to anyone wants peace of mind with a pet transport.
5 lbs Dachshund from Eugene, OR to Vale, OR (371 mi)
I highly recommend Pawfect Pet Conciege and Transport, she safely brought our pup from one side of Oregon to the other and kept me informed and updated along the way. I was so nervous to have our dachshund transported but thanks to Sheryl I would absolutely do it again and I will be recommending her everyone!
12 lbs Cat from Los Angeles, CA to Portland, OR (964 mi)
We were so worried about our cats making a 15 hour drive from LA to Portland. Not only did Natalia have a great set up for the cats, they did great with her. Call it that special something that puts cats at ease. We received photos of the cats along the way and were connected through a tracking app so we always knew where they were in during our journey. Overall great experience. Moving is stressful with cats and Natalia made it made the whole experience easier. Highly recommend.
5 lbs French Bulldog from El Paso, TX to Edinburg, TX (781 mi)
super satisfied! took great care of my puppy 100% recommend ; great communication!
60 lbs Bull Terrier from Denver, CO to Charlotte, NC (1568 mi)
Excellent experience. They treated our dog very well and kept us well informed with constant updates throughout the process. Would recommend and work with them again if needed. 10/10
2 lbs Cat from Chicago, IL to Northfield, ME (1302 mi)
Very Satisfied. Kay is a Pro! If you are lucky enough to get her youâll find her straight forward. She is timely and kind with animals. Her equipment was clean and state of the art. Iâd use her again in a heart beat and recommend her.
60 lbs Australian Shepherd from Santa Barbara, CA to Washington, DC (2751 mi)
I wish I could give more than five stars! If you are reading reviews for Hayleyâs service let this be your sign to proceed with booking. Niki and her son drove my dog across the country and he had a fantastic time, communication was great and I knew he was well taken care of. If I ever had a need to transport a pet again, I would contact this group immediately, they are fantastic.
9 lbs Goldendoodle from Miami, FL to Inglis, FL (338 mi)
Got my best friend home safely! Good communication. Very nice to deal with.