Highly rated top performer with a 4.7/5 rating from 438 customer reviews. Successfully completed 1644 shipments. Specializes in GPS Tracking and Solo Rides (VIP) transportation.
We offer several professional discounts for, seniors, vets, retirees, teachers, healthfield workers, first responders, single parents, rescues, transports for esa's, any parents with handicap children, as well as any who have disabilities. Prices vary depending on routes in progress and scheduled pick up dates. The further you book out the cheaper your price will be. Anything booked for transport within a week is more expensive. Price per mile: Private transport, a dollar a mile.(with the miles it takes to drive to pick up from dispatched city. Any transport booked with 2 weeks notice or more will have a 75 dollar discounted price. Private transport deposits are 50% upon booking, 35%for semi-private, and 25% percent for shareride. Our experience is extensive with ground transport. We work with breeders, brokers, customer moves, private buyers and rescues. We take great pride in our services. We supply size appropriate kennels during transport, treats, supplies needed during transport and lots of love. We carry general liability insurance to cover your pet during transport. Our drivers and us stay in pet friendly hotels when we do and your pet comes inside. Let me know if you have any questions or concerns before, during or after transport. We welcome feedback to ensure our drivers are doing everything to make sure this experience is as stress-free as possible. Our terms and conditions: 1. All pets must have a proof of rabies vaccination (if over the age of 12 weeks) and up to date shots 2. A bath within 24 hours to make sure the pet is clean and free of fleas and ticks. 3. Enough food for the trip. We suggest about 3-4 days' supply. Any left will be given to the delivery person 4. Any paperwork being sent to the new owner. 5. All items marked with the pet's name. 6. A blanket or towel to put in the kennel that we supply along with a toy or chew item. We have limited space in our vans and do not transport crates or other large items. All transport is a shared ride transport meaning there are other pets on board and other stops along the way. THERE IS A CANCELLATION FEE IF YOU CANCEL THE RESERVATION OF YOUR PET. THERE IS A $75 CANCELLATION FEE PER PET IF CANCELLED ANYTIME AFTER ACCEPTING BID AND UP TO 72 HOURS BEFORE THE ETA OF PICKUP. IF WITHIN 24 HOURS TO 72 HOURS THE CANCELLATION IS $100.IF CANCELLATION IS WITHIN 24 HOURS OF A DRIVER DUE TO BE AT THE PICKUP LOCATION, THE CANCELLATION FEE IS 100% of the transport fee. Once you book, I will send you an invoice where you will pay a deposit. That deposit comes off the balance owed. The deposit is 1/4 of the bid amount. This helps cover cost during the transport for fuel, tolls, supplies, hotels, etc
GPS Tracking
Solo Rides (VIP)
Door to door delivery
Water
Leashes
Small Crates
Medium Crates
Large Crates
27 lbs Cane Corso from Jacksonville, FL to Ashland, KY (713 mi)
Mar 2025 Posted 1 month ago
30 lbs Border Collie from Birmingham, AL to Orlando, FL (587 mi)
Mar 2025 Posted 25 days ago
24 lbs Cavalier King Charles Spaniel from Charlotte, NC to Huntington, NY (687 mi)
Mar 2025 Posted 2 months ago
102 lbs German Shepherd Dog from Plant City, FL to Murfreesboro, TN (686 mi)
Feb 2025 Posted 2 months ago
22 lbs Cat from Norfolk, VA to Gainesville, GA (529 mi)
Feb 2025 Posted 2 months ago
5 lbs Toy Poodle from Jeffersonville, IN to Glen Allen, VA (561 mi)
Feb 2025 Posted 2 months ago
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recently
The first time I looked at the Citizen Shipper website I was confused but that only lasted a short time. Everything fell quickly into place. I was still nervous about getting the pick up and drop off right but once I spoke with Scott I relaxed and the trip went really well!! Jazzie, my “cav” acted so happy when we met Scott so I had no more concerns.. I appreciated the service provided by Citizen Shippers and Terri and Scott were the best. Thank you so much for everything! I now know that it’s easy to bring Jazz along when I go to visit my family!
recently
Scott was very nice and answered whem called.
recently
Scott Gooden was a God Send! I had been looking for days to see if I could transport a pup from Alabama to Virginia? Of course, I wanted VIP service that was reasonable well I should know by now in Todays World there’s no such thing! And the Ads they write and send you with their bid and purpose they can work in your price range? And this comes up and and when you get the message back - they are appalled, sarcastic, and they are the best on the whole app! I got up Sunday morning checked my messages for bids and there was a bid I thought I could handle and I’m usually reluctant if its to good to be true. Got in touch and because he was going to be working around that route he could pick up puppy for me in Alabama and could head to Richmond, Va and drop off puppy to me! I ask if he wait a minute so I could check with Breeder. She was wonderful and very accommodating and said “ of course!”!So I called Scott back (without hesitation I felt secure with Scott) and then called Breeder back Charity Caudill (she was a wonderful person ) and again felt comfortable with Charity (no apprehension) and I had been scammed so many times I was a Scammers worst nightmare, as I had them running around sometimes until midnight or next day. I had no remorse doing that because they have No Concise What SoEver None! But with Scott he was so very attentive with keeping us in touch even the Breeder! I would recommend him to anyone. He’s just a good person I hope we can stay in touch, you don’t come across many young men his age (30 something) that you could trust with a puppy that’s 3 lbs who really cared and loved what he does and it shows! He’s a confident young Man that’s just himself! If I were his Mom I’d be so proud to call him my Son! Love ya Scott keep in touch when you’re in Richmond again! Keep being yourself!
recently
Great experience. Communication all along the way. My new kitten arrived safe and happy.
recently
They were not only competitive and fair with their pricing but communicated well with me; sending photos and updates on how she was doing during the trip. DEFINITELY RECOMMEND
recently
Quick turnaround, very knowledgeable and friendly!
recently
Our transport went flawlessly. Pickup and drop off were right on time and over a holiday, pup was safely transported in a kennel, and communication was great every step of the way. Highest recommendation to work with Terri and her team!
recently
I was so happy to find this transport service for a baby guinea pig with very little advance notice. The original bid was perfect for my price range for transporting a small animal. Communication was stellar. I think the fast response time definitely made this shipper stand out from others when I was making my selection. From start to finish, Terri made the process smooth and efficient. The driver was very good at keeping me up-to-date on travel time. He was courteous and respectful. He was also punctual which is greatly appreciated. I highly recommend this shipper. If I ever need another animal transported, I would not hesitate to use their services again. I only have the highest praise for this small pet transporter.
recently
Absolutely amazing!!!! Got her home so quick!! Easy to communicate with! She's now home safe and sound and I could not be more grateful!!
recently
Everything went smooth and driver Scott was pleasant. Easy to deal with...Thanks.
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