Highly rated top performer with a 4.6/5 rating from 440 customer reviews. Successfully completed 1645 shipments. Specializes in GPS Tracking and Solo Rides (VIP) transportation.
Our main goal is expansion, not just with this company, but throughout the economy. Allowing others into this business, with the means to stay within this business through competition allows for overall economic growth within transportation will create economic growth on a mass scale. We will not transport male cats if they are not neutered and yes, cats must have a bath as well. We work with all the various groups, organizations, that are in this for the correct reasons. If you are not, we have the right to refuse services and do not want our time or our employees times wasted. We take great pride in our services. We supply size appropriate kennels during transport, treats, supplies, bottled water only, even only rinsing our bowls out, with bottled water, for safety precautions. The extent that we go too, to make sure your pets are cared for, and reach you safely and in good health, is to the fullest extent possible. If a treat even falls on the ground, we will not give them the treat. This may seem overboard, but no one ever knows what’s been on the ground prior to when you pull into a rest area gas station or any other place. This is just part of the awareness that we have for the safety of your pet. We carry general liability insurance to cover your pet during transport. Let me know if you have any questions or concerns before, during or after transport. We welcome feedback to ensure our drivers are doing everything to make sure this experience is as stress-free as possible. Our terms and conditions: 1. All pets must have a proof of rabies vaccination (if over the age of 12 weeks) and up to date shots 2. A bath within 24 hours to make sure the pet is clean and free of fleas and ticks. 3. Enough food for the trip. We suggest about 3-4 days' supply. Any left will be given to the delivery person 4. Any paperwork being sent to the new owner. 5. All items marked with the pet's name. 6. A blanket or towel to put in the kennel that we supply along with a toy or chew item. We have limited space in our vans and do not transport crates or other large items. All transport is a shared ride transport meaning there are other pets on board and other stops along the way. THERE IS A CANCELLATION FEE IF YOU CANCEL THE RESERVATION OF YOUR PET. THERE IS A $75 CANCELLATION FEE PER PET IF CANCELLED ANYTIME AFTER ACCEPTING BID AND UP TO 72 HOURS BEFORE THE ETA OF PICKUP. IF WITHIN 24 HOURS TO 72 HOURS THE CANCELLATION IS $100.IF CANCELLATION IS WITHIN 24 HOURS OF A DRIVER DUE TO BE AT THE PICKUP LOCATION, THE CANCELLATION FEE IS 100% of the transport fee. Once you book, I will send you an invoice where you will pay a deposit. That deposit comes off the balance owed. The deposit is 1/4 of the bid amount. This helps cover cost during the transport for fuel, tolls, supplies, hotels, etc We also offer payment plans, those have to be 25% of the price upon booking, and 25% upon delivery with the remaining amount set up with weekly payments. Due to the fact of people trying to hinder business and cause malicious intent towards competition, instead of helping, grow the economic standing on an overall basis. Any Transport that is set up, by any Customer, with the intent other than transporting the dog from a to b as stated by myself and the person who is purchasing my company services. Any intent that is not now discussed prior to transport, we now have the right, if we suspect any malicious intent towards this company or its employees, we not only will turn the remaining amount of the fee after the 25% booking cost into your credit we will as well double that amount and hold it on your credit until it is paid. This is not a way to try and force customers into a higher fee. This is due to others going out of their way trying to intentionally cause harm. This will not be tolerated in any form refashion by anyone anywhere.
GPS Tracking
Solo Rides (VIP)
Door to door delivery
Water
Leashes
Small Crates
Medium Crates
Large Crates
60 lbs Doberman Pinscher from Copperas Cove, TX to Livingston, LA (546 mi)
Apr 2025 Posted 1 month ago
27 lbs Cane Corso from Jacksonville, FL to Ashland, KY (713 mi)
Mar 2025 Posted 2 months ago
30 lbs Border Collie from Birmingham, AL to Orlando, FL (587 mi)
Mar 2025 Posted 2 months ago
24 lbs Cavalier King Charles Spaniel from Charlotte, NC to Huntington, NY (687 mi)
Mar 2025 Posted 3 months ago
102 lbs German Shepherd Dog from Plant City, FL to Murfreesboro, TN (686 mi)
Feb 2025 Posted 3 months ago
5 lbs Toy Poodle from Jeffersonville, IN to Glen Allen, VA (561 mi)
Feb 2025 Posted 3 months ago
Safety comes first! Your pets are covered with our $1,000 Pet Protection coverage.
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recently
Everything went pretty seamlessly. No complaints. Thanks Scott and Teri
recently
The first time I looked at the Citizen Shipper website I was confused but that only lasted a short time. Everything fell quickly into place. I was still nervous about getting the pick up and drop off right but once I spoke with Scott I relaxed and the trip went really well!! Jazzie, my “cav” acted so happy when we met Scott so I had no more concerns.. I appreciated the service provided by Citizen Shippers and Terri and Scott were the best. Thank you so much for everything! I now know that it’s easy to bring Jazz along when I go to visit my family!
recently
Scott was very nice and answered whem called.
recently
Scott Gooden was a God Send! I had been looking for days to see if I could transport a pup from Alabama to Virginia? Of course, I wanted VIP service that was reasonable well I should know by now in Todays World there’s no such thing! And the Ads they write and send you with their bid and purpose they can work in your price range? And this comes up and and when you get the message back - they are appalled, sarcastic, and they are the best on the whole app! I got up Sunday morning checked my messages for bids and there was a bid I thought I could handle and I’m usually reluctant if its to good to be true. Got in touch and because he was going to be working around that route he could pick up puppy for me in Alabama and could head to Richmond, Va and drop off puppy to me! I ask if he wait a minute so I could check with Breeder. She was wonderful and very accommodating and said “ of course!”!So I called Scott back (without hesitation I felt secure with Scott) and then called Breeder back Charity Caudill (she was a wonderful person ) and again felt comfortable with Charity (no apprehension) and I had been scammed so many times I was a Scammers worst nightmare, as I had them running around sometimes until midnight or next day. I had no remorse doing that because they have No Concise What SoEver None! But with Scott he was so very attentive with keeping us in touch even the Breeder! I would recommend him to anyone. He’s just a good person I hope we can stay in touch, you don’t come across many young men his age (30 something) that you could trust with a puppy that’s 3 lbs who really cared and loved what he does and it shows! He’s a confident young Man that’s just himself! If I were his Mom I’d be so proud to call him my Son! Love ya Scott keep in touch when you’re in Richmond again! Keep being yourself!
recently
Great experience. Communication all along the way. My new kitten arrived safe and happy.
recently
They were not only competitive and fair with their pricing but communicated well with me; sending photos and updates on how she was doing during the trip. DEFINITELY RECOMMEND
recently
Quick turnaround, very knowledgeable and friendly!
recently
Our transport went flawlessly. Pickup and drop off were right on time and over a holiday, pup was safely transported in a kennel, and communication was great every step of the way. Highest recommendation to work with Terri and her team!
recently
I was so happy to find this transport service for a baby guinea pig with very little advance notice. The original bid was perfect for my price range for transporting a small animal. Communication was stellar. I think the fast response time definitely made this shipper stand out from others when I was making my selection. From start to finish, Terri made the process smooth and efficient. The driver was very good at keeping me up-to-date on travel time. He was courteous and respectful. He was also punctual which is greatly appreciated. I highly recommend this shipper. If I ever need another animal transported, I would not hesitate to use their services again. I only have the highest praise for this small pet transporter.
recently
Absolutely amazing!!!! Got her home so quick!! Easy to communicate with! She's now home safe and sound and I could not be more grateful!!
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