CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

What can I say. Read all the reviews and they are correct. Donna is the best. She is exactly what you would hope for when you are thinking of using private citizens to move your pets. I will be using her services again soon.

Lesley was so amazing with delivery my malti poo. She kept us updated with everything that was going on, she was very patient and kind and I would definitely recommend her and book her again if I need to 😊

Lois was prompt, responsive, and very approachable. She transported my two senior cats from Philadelphia to Washington, DC. When one of my cats refused to go into his carrier, Lois improvised and was able to load him into a separate carrier in her car (earning a few scratches for the trouble!). She shared GPS tracking during the entire transportation process. She was also very patient as I unloaded the cats and put them inside their new home. I would entrust Lois with my cats again. Thanks, Lois!

 **THE CONTENTS OF THIS REVIEW ARE CURRENTLY BEING EVALUATED**

I was highly satisfied with Brandon's job of trailering our boat from Flathead Lake MT to Seattle WA for repairs. He texted us regularly in the days leading up to pickup and he showed up for pickup when scheduled. The boat was delivered to the dealer on schedule. Brandon is a professional and is experienced. I plan to ask him to tow the boat back to Montana after the repairs are finished.

I CANNOT RECOMMEND THESE PEOPLE ENOUGH. THEY WERE SO AMAZING! They were amazing communicators and offered such a fair price for the distance traveled and how fast they were able to get to me! They kept my little guy so safe and transported all the items I needed with as well. They send multiple updates! Truly some amazing people

Service was smooth & professional. I felt reassured & confident with their service. I rode from FL to Sturgis SD. Had a family emergency & bike broke down at same time. I had to get bk home immediately. This company made things much easier for me to get back home ASAP. I would definitely recommend their services to all who are in need of a towing service. The price was a little steep for me, but the comfort I received with their reliability & professionalism was worth it.

I'm extremely pleased with my decision to choose Kay to transport Poco to his new home. Throughout the journey, Kay sent daily text updates and pictures that reassured me Poco was doing well. She also provided GPS tracking access so I could monitor their progress in real-time. The best testament to Kay's care? When she left my house, Poco eagerly wanted to get back into her car! I highly recommend Kay's services.

Very nice and informative

Jeremy was great. Super responsive, communication was on point and he took great care of our puppy. He was also very reasonable compared to other bids we received. I would 100% use him again should the need arise, and recommend him to friends and family!

Things couldn’t go any better than it did. At first I felt anxious, while I did communicate that to this wonderful driver, she was kind, she provided me with updates to assure me that everything would be okay. Also, she kept sending the cutest pictures of our little puppy which only melt our hearts and filled us up with excitement. On a personal note, I had just left the hospital, Although our driver did not know that, she showed how important it is to be kind to others and she brought our puppy home within hours which was truly needed.

She was amazing!

If I could give Veronica more than five stars I would! She took excellent care of Bandit. She took pictures and gave timely updates along the way. When they arrived, I could tell Bandit had really bonded with her and that she truly enjoys her job. Top notch experience!

Great, friendly and quite responsive. Kept us up to date on every step of the way.

They were amazing ! Picked up my puppy same day very professional!!! I would recommend 10/10!!!!