CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

Jose the owner of JGP Transportation was fearless when meeting our three unsocialized rambunctious dogs. His abilities with the dogs gave us confidence that he can handle them, especially our smallest, our "runner." We loved the photos from the trip's stops and being able to follow the journey. He is a kind and very patient dog lover. Highly recommended.

Mr On Time [Matt] and Brandi were very nice and personable !!! They were VERY reasonable and accommodating my last minute decision on finding transportation for my new border collie pup! The trip was from Houston , Texas to Columbia, SC. I highly recommend them ! They are very professional. Matt and Brandi were concise and accurate with communicating with me on Bella's journey to her new home.

Took great care of the dog and provided regular updates. Route took longer than expected, i.e. not straight drive thru, but I think that is normal in the industry with multiple pickups.

He cancelled the trip, and lied about it. He said he tried contacting me, but he never tried. I tried calling hi, and he ignored me.

She was great!!

Miranda went above and beyond to bring my little guy home! Thank you so much for such a great experience!

Very satisfied with the service. My dog was cared for very kindly and attention to her needs was cared for. Excellent communication before and during transport.

I had an amazing experience with Shawn. I gave her a very challenging mission—taking my anxious and injured 75-lb chocolate Lab 1500 miles up into the deep snow of the Upper Peninsula of Michigan! She arrived to pick Sammy up right on time and the moment she opened her SUV, he jumped in and began giving her kisses! That was a great start. Over the 3-day journey, she had to feed and give Sammy meds three times a day. She constantly sent me photos of a very happy dog, including on the bed of her hotel room! Sammy was received by my wife and the reunion was complete. Shawn obviously cared for Sammy as more than just a delivery. I would never use anyone else to transport my animals!

What a wonderful experience! After booking a driver who was a no show I was stuck trying to find someone who could react quickly. Esmaralda to the rescue!! Turns out she was going to be a little over 100 miles from my pickup after her delivery and by 8 am the next morning she had my delivery in hand and was heading my way! Amazing communication, wonderful personality and a joy to work with! Highly highly highly recommend!

Sanderson’s Pet Transportation did an amazing job with my pug, Milo!! We got lots of updates all along the whole trip, and he made it across the country in record timing! Couldn’t be more happy with Sabrina and her team!!

Quincy had clear communication from the get go and made sure my puppy got here safely!!! Thank you again, so much!

I can't recommend AJ from Passion 4 Paws enough! He transported my dog, Diesel, from Florida to Arizona and provided top-notch service every step of the way. AJ kept in constant contact with me throughout the journey, sending updates and videos, which gave me complete peace of mind. His professionalism and care for Diesel were evident from the start, and as a USMC Veteran, his dedication and reliability truly stand out. If you're looking for a trustworthy, responsible pet transporter, look no further, AJ is the best! Thank you again for taking such great care of Diesel!

Barry did a great job communicating with us and making us feel comfortable with our animals being transported. He was always very kind and sweet to them, even with our cat that meowed almost constantly during the trip. Highly recommend!

She delivered our 10 weeks old puppy & was quick, reliable, and communicative. Would book her again!

They were great and treated our dog with care❤️. They also made good time with travel. Would definitely use them again!