CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Tatiana was amazing! She updated us at every step of the process and delivered our cats in great shape and on time. I am very grateful for her detailed approach and picture updates. Money well spent!
Great communication, exceeded our expectations. Puppy arrived safe and sound!
Great communication- and even when she had been not feeling well the week leading up to our agreement she followed through 100%!! Our dog was happy & well cared for
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Wonderful experience. Wonderful caring person. Elena is the definition of a pro. My first ever experience working with a pet courier & I made the best choice. Elena called, messaged & emailed info & pictures of my new puppy addition. Highly recommended.
If you recv a quote from Jana no need to look at any others. I am VERY picky and Jana was fantastic through the whole process and kept in touch with me the whole delivery day. Also every review is 5 stars which you know there is always that one person that puts a low review, not in her case. That means a lot and is proof of the service you will recv when you hire her.
Very thoughtful Great updates on the road Highly recommend
Shellie did an amazing job getting our american shorthair up here!
Jodee was super communicative and was able to transport and deal with my semi-aggressive dog from New York to Utah in less than 48 hours! He arrived happy and healthy I’ll definitely be using Jodee for all my pet transport needs! Can’t thank her enough
I had an excellent experience having them transport my dog Saber. They took excellent care of him and I would definitely recommend their services! I am so happy to have him safetly in my new city with me!
Great guy! Great service! He did everything he said he would and more. I asked if we could change the delivery point and he didn’t even pause. He took great care of my boat and kept me informed every step of the way! I would 100% use him again!
They did exactly as they said they would do. Picked the dog up on time and delivered her as promised overnight a distance of 1200 miles. Totally satisfied and wouldcrecomend
We highly recommend these amazing transporters. If you're looking for someone to take your pet across the country, look no further. You've found them. We'd send Dash with Amanda and Hezee anytime. Flying our large, 8 yr old dog from New Zealand to LA was causing us a lot of stress. We knew he wasn't going to enjoy the trans-pacific flight (his first) and were very concerned about making him take a second flight across the country to New York before he'd even recovered from the first one. Dash loves road trips so we looked into alternatives and found Amanda and Hezee on CitizenShipper.com. Their reviews looked great and they were a lot cheaper than the airlines. We loved the idea that Dash would be looked after by real people while in transit. Our expectations were exceeded by miles. Watching video of a shaky Dash coming out of his travel crate at LAX into Amanda's gentle hands completely validated our choice. We got several videos within the first few hours as Amanda and Hezee helped Dash cope with his post-flight stress. We could see that he was in kind, caring hands right from the start. Every day we got multiple videos showing him interacting with them and the other three dogs they were transporting. It's clear that they are experts at handling multiple animals at a time. They shared their location via their phone so we could track exactly where they were at any time and sent us videos of them all in the pet-friendly hotels they stayed at overnight, where the dogs spent the night in the rooms with them, just like family. Amanda & Hezee - thank you! You guys rock.
Brianna was right on time with her predicted pick up time, sent lots of pictures, and took great care of my dog on a long trip. Highly highly recommend to anyone looking to send their dog with a dependable, safe shipper!
Sharon is wonderful! I will be using her frequently :)!
I was very satisfied good communication