CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Absolutely the best! Most sweetest kind person I've met in a long time and kept both myself and the customer advised! Definitely will repeat. Thank you for loving what you do!
This was the first time I have used a transporter and it was the best experience! He literally kept me updated the whole time with videos, texts and pictures! I couldn’t be more happy with this experience. Thank you!
B&L Lively did a fantastic job taking our 12 year old, 60 pound border collie from Panama City , Fl to Buffalo, NY. He obviously enjoyed the trip and their attention to detail, keeping us posted every step of the way in their journey meant to much! A terrific couple who really care about their "charges".
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Excellent, communicative, professional. Skilled with handling our shy/reactive dog. Would use again anyday!
My cat was transported from Dallas, TX to Moreno Valley, CA and through the whole process Shannon was very helpful and informative. She was able to schedule with excellent timing and from pick up to deliver was quick and efficient with multiple wellness checks upon request. The pricing was also very good with negotiable pricing to make it a reasonable cost. Shannon does not have many pets during her transports. During her transport of my cat there was not more than 2 other animals in the vehicle and they all have their own space and comfort to themselves. She keeps good standards and I would use her again if ever needed to get transport another animal.
Only thing I am upset about is the fact that I cannot give them more than 5 stars :( On a serious note, I cannot recommend Barbara, "BJ" and Robynn enough if you're looking to transport your pet and be at the ease knowing that they'll be well taken care of! TeeRexDelivery, LLC. will forever hold a special place in my heart as they were able to get my furbaby Legend, who suffers from severe separation anxiety, to me from Georgia to New York City. Legend is not too fond of car rides especially if they are longer than 15-30 mins but the drivers assured me that he was as calm as he could be and even got pictures and videos of him whenever it was safe to do so. My anxiety and concerns were put at ease the moment I accepted the bid with TeeRexDelivery, LLC. and was in constant communication day in and day out with Barbara. Any questions or concerns I had along the way, they were alleviated and answered. I even got to learn in one of my conversations with Barbara why this work/service matters a lot to her and it all makes sense with the quality of the customer service and importance of putting the pets' wellbeing as the main priority/driving force. Thank you so much for getting Legend to me safe and sound and home to mama!
Savvy was amazing! She made the whole process so easy. She cared for our pup like he was her own and got him to us in record time! I highly recommend her!
I wish i could give more than 5 stars. Christy took great care of my pup and kept me up to date thru out the whole trip. She took care of Bruno like it is her own. Forever thankful for the great care she took. Would recommend her anytime.
OMG! this company is THE BEST! I had a very unusual circumstance, when they learned of my situation, they were like the doggy police to the rescue! They even sent me pictures and videos throughout the trip. I was also given access to track their every move with my dog. Not only did they deliver my dog to me happy and safe, they delivered him 4 days early. I can't say enough! take it from me, someone who is former law enforcement. THEY ARE THE REAL DEAL!!!❤️
We were very nervous about sending our dog with a stranger. But Natalia was great from the very beginning, totally putting our mind at ease. She kept us updated with photos and assured us Stella was doing great. She was delivered on time as promised. Would definitely use her again to transport our fur babies!
Amazing and quick delivery. Was very flexible on working with time for pick up. Great communication the whole day. Really great people I would trust to pick up another. 10 out of 10 I will recommend. Thank you guys.
Irene from Creature Comforts went above and beyond and did such a wonderful job transporting our 2 cats (who aren't the easiest passengers) over 800 miles! She is a true professional and an obvious lover of animals.
Delivered a 30" gas range to family across PA. No issues, Shaun arrived promptly, on-time and took the range. Dependable and trustworthy provider. Will use him again in the future.
Leani was amazing ! She got my puppies to me a day earlier . She kept in touch and sent me pictures and videos and just went above and beyond to care for my fur babies. thank you to and for a pawsitive journey !💕
JoDee is part angel and part rock star! She was absolutely amazing helping us bring a rescue dog from SoCal to San Francisco. Her communication was great - she kept us informed every step of the way sending frequent pictures and videos. JoDee is also very knowledgeable about dogs and a very experienced and gentle handler. If you ever need to transport a pet anywhere, I cannot more highly recommend JoDee. We were very lucky to find her!