What To Look Out for When Selecting a Furniture Shipping Company

Rochdi Rais Rochdi Rais · Updated May 31, 2023

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When it comes to shipping furniture, selecting the right shipping company is crucial. Whether you’re moving, selling furniture online, or sending a gift to a loved one, you want to ensure your furniture arrives safely and on time. With numerous shipping companies available, it’s essential to know how to choose the one that best meets your needs. This article will provide valuable insights and tips to help you select a reputable furniture shipping company.

Determine Your Shipping Requirements

Before selecting a furniture shipping company, start by assessing your shipping requirements. Consider factors such as the size and weight of your furniture, the destination of the shipment, and any specific handling or delivery requirements. Determine whether you need door-to-door delivery or are willing to drop off and pick up your furniture from a shipping terminal. Understanding your shipping needs will help you narrow down your options and find a company that can meet your specific requirements.

Research and Compare Multiple Companies

To make an informed decision, conduct thorough research and compare multiple furniture shipping companies. Start by seeking recommendations from friends, family, or online communities. Online reviews and ratings can also provide valuable insights into the reputation and reliability of different companies. Visit the websites of the shortlisted companies to gather more information about their services, coverage areas, pricing, and customer support.

Assess Experience and Expertise

When evaluating furniture shipping companies, consider their experience and expertise in handling furniture transportation. Look for companies with a proven track record in safely shipping furniture. Check if they have specialized equipment and trained staff to handle different types of furniture, including delicate or fragile pieces. An experienced company will have proper packing techniques and knowledge of handling furniture with care to minimize the risk of damage during transit.

Verify Licensing and Insurance

One of the most critical aspects of selecting a furniture shipping company is verifying their licensing and insurance. Ensure the company is properly licensed and registered with the relevant authorities. This demonstrates their adherence to industry regulations and standards.

Additionally, verify that the company has adequate insurance coverage for your furniture during transit. This will protect you financially in case of any unforeseen incidents or damage to your furniture during shipping.

Request Detailed Quotes

Detailed quotes from different furniture shipping companies are essential for accurate cost comparisons. Contact the shortlisted companies and provide them with comprehensive information about your furniture and shipping requirements.

Request a detailed breakdown of the costs involved, including transportation fees, packaging materials, insurance, and any additional services you may require. Take note of any hidden charges or surcharges that may apply. By comparing the quotes, you can identify the most cost-effective option that still meets your shipping needs.

Consider Customer Support

Excellent customer support is crucial when selecting a furniture shipping company. Ensure the company has responsive and helpful customer service representatives who can address your concerns and provide timely updates about your shipment. Reliable communication throughout shipping is essential for a smooth and stress-free experience. Consider reading customer reviews to gauge the company’s customer service and responsiveness level.

Evaluate Transit Times and Delivery Options

Transit times and delivery options are significant in choosing a furniture shipping company. If you have specific delivery deadlines or time constraints, inquire about the estimated transit times for your shipment. Understand the company’s delivery process and whether they offer expedited or guaranteed delivery options. Some companies may provide real-time tracking services so you can monitor the progress of your furniture shipment.

Check Customer Feedback and Reviews

Checking customer feedback and reviews is an essential step in selecting a furniture shipping company. Look for testimonials or reviews from previous customers to gain insights into their experiences with the company. Pay attention to any recurring positive or negative feedback regarding the company’s reliability, professionalism, and furniture handling.

Websites like Yelp, Google Reviews, or specialized moving review platforms can provide valuable information. By considering the experiences of others, you can make a more informed decision about the company’s reputation and the quality of its services. It’s also worth considering any awards or recognition the company has received. If a furniture shipping company has been recognized for its exceptional service or has received industry awards, it can positively indicate its commitment to excellence.

Evaluate Additional Services and Features

While the primary focus is on shipping your furniture, it’s worth considering any additional services or features offered by the furniture shipping company. Some companies may provide packing and unpacking services, furniture assembly, or even storage solutions.

If you require assistance with packing or need temporary storage for your furniture, finding a company that offers these services can save you time and effort. Additionally, inquire about any specialized handling requirements you may have, such as crating or climate-controlled transportation. Another aspect to consider is the company’s technology and tracking capabilities. Companies that offer online tracking systems or provide regular updates on the status of your shipment can give you peace of mind and ensure transparency throughout the process.

Monitoring the progress of your furniture shipment can help alleviate any concerns and reassure that your items are being handled with care. By evaluating these additional services and features, you can choose a furniture shipping company that meets your basic shipping needs and offers convenient and value-added services that enhance your overall experience. Remember, thorough research and careful consideration are key when selecting a furniture shipping company. By considering customer feedback, reviews, additional services, and features, you can make an informed decision and have confidence in the company you choose to transport your furniture.


Selecting the right furniture shipping company is vital to ensure a smooth and reliable transportation experience for your valuable furniture. You can make an informed decision by considering factors such as your shipping requirements, researching multiple companies, assessing experience and licensing, and requesting detailed quotes. Remember to prioritize excellent customer support and evaluate transit times and delivery options. By following these guidelines, you can choose a reputable and trustworthy furniture shipping company that meets your needs and ensures the safe delivery of your furniture.