Author: Haick Avakian

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About Haick Avakian
Onboarding and Retention Manager - I lead driver onboarding and success initiatives, ensuring new transporters are seamlessly integrated into the platform and equipped with high-performing profiles and effective customer communication strategies. I provide hands-on guidance to help them position themselves competitively and win more shipments. Using analytics and performance data, I proactively identify inactive or underperforming transporters and develop targeted strategies to re-engage and support them. My focus is on driving long-term retention, growth, and measurable success across the business.

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