Ultimate Guide To Choosing the Best Vehicle Transport Company

Rochdi Rais Rochdi Rais · Updated February 23, 2024

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Transporting your vehicle, whether it’s a car, motorcycle, or boat, can be challenging, especially if you’re looking for a reliable vehicle transport company that can take care of your valuable asset. With so many companies promising the best services and prices, choosing the one that suits your needs and budget is not easy.

In this blog post, we’ll help you navigate your way through the countless options and find the most reliable car shipping companies that can offer you quality services without breaking the bank. Let’s get started!

What to Look for in a Reliable Vehicle Transport Company

The first step to finding the most reliable vehicle transport company is to know what to look for. Here are the essential factors you should consider before choosing a transportation marketplace:

1. Reputation

The most crucial factor in selecting a reliable vehicle transport company is its reputation. You can check the company’s reputation through online reviews, testimonials, and the Better Business Bureau rating. A company with a high rating and positive reviews shows that it has a good track record of providing quality services.

2. License and Insurance

A reliable vehicle transport company must have a license and insurance to operate legally. The company’s license and insurance should be up-to-date, and you should check them before signing any contract. A proper license and insurance ensure that your vehicle is protected if any damage occurs during transportation.

3. Services Offered

Before selecting a vehicle transport company, check the services they offer. It will help if you consider whether they provide door-to-door delivery, terminal-to-terminal delivery, or both. Also, verify their shipping options, such as open and enclosed trailers, and choose the one that’s suitable for your car shipping needs.

4. Price

Price is another significant factor in selecting a reliable vehicle transport company. However, don’t select a company solely based on the price. Cheaper doesn’t mean better. You may end up with hidden charges or poor-quality services if you go with the lowest price. Instead, compare the prices of different companies and select the one that offers quality services at a reasonable cost.

5. Customer Service

Customer service is crucial when selecting a reliable vehicle transport company. You can assess their customer service through their communication channels, such as email, phone call, or chat support. Choose a company that provides excellent communication and updates you regularly about your shipment’s status.

Top Picks for the Most Reliable Vehicle Transport Company

Based on the essential factors mentioned above, we’ve narrowed down the top picks for the most reliable vehicle transport company:

1. CitizenShipper – Best Overall

CitizenShipper is a transportation marketplace that connects customers with independent drivers or transport companies. It’s a reliable platform that offers customer support and provides a range of transportation services, including car shipping, pet transport, and home moving.

CitizenShipper allows customers to select their preferred driver based on their reviews and ratings, ensuring an optimal customer experience. Additionally, the platform offers competitive rates, making it one of the best options for car shipping.

2. AmeriFreight

AmeriFreight is one of the most reliable vehicle transport companies in the US. It has an A+ rating with the Better Business Bureau and excellent customer reviews online. The company offers open and enclosed trailers for car shipping and provides excellent customer communication.

3. Montway Auto Transport

Montway Auto Transport is another reputable vehicle transport company that offers quality services at a reasonable cost. The company has an A+ rating with the Better Business Bureau and provides door-to-door delivery across the US. Montway offers open and enclosed trailers and insurance coverage for damage during transport.

Preparing Your Vehicle for Transportation

To ensure a smooth and safe transport process, preparing your vehicle for transportation is important. Here are some steps to follow:

  1. Clean your vehicle: A clean car makes identifying and documenting any pre-existing damage easier.
  2. Document the vehicle’s condition: Take photos of your vehicle from various angles, noting any dents, scratches, or other damage.
  3. Remove personal belongings: Empty your vehicle of any personal items, valuables, and important documents.
  4. Perform a maintenance check: Ensure that your vehicle is in good working condition by checking the tires, brakes, and fluid levels.
  5. Disable alarms and anti-theft systems: Disable any security systems to prevent unnecessary disruptions during transportation.

Tips for a Stress-Free Vehicle Transportation Experience

To help you have a seamless and stress-free vehicle transportation experience, consider the following tips:

  1. Plan ahead: Start researching vehicle transport companies well in advance, as finding a reliable and affordable option can take time.
  2. Be flexible with your schedule: Providing a broader time window for pickup and delivery can result in lower costs and better availability.
  3. Communicate with the transport company: Stay in touch with the company throughout the transport process to stay informed and address any concerns promptly.
  4. Inspect your vehicle upon delivery: Once your vehicle arrives at its destination, inspect it carefully for any damage that may have occurred during transport.
  5. Review the company after the service: Share your experience with the transport company by leaving a review or testimonial to help others make informed decisions.


How Do I Find a Reliable Vehicle Transport Company?

Look for companies with a strong reputation, proper license and insurance, a range of services, competitive pricing, and excellent customer service.

How Can I Check a Company’s Reputation?

Check online reviews, testimonials, and the Better Business Bureau rating to gauge a company’s reputation.

What Types of Services Should a Vehicle Transport Company Offer?

A good company should offer options such as door-to-door delivery, terminal-to-terminal delivery, open and enclosed trailers, and insurance coverage for damage during transport.

How Do I Know if a Vehicle Transport Company Is Licensed and Insured?

Check the company’s license and insurance information before signing any contract. You can also verify their registration with the US Department of Transportation.

How Important Is Customer Service When Choosing a Vehicle Transport Company?

Customer service is crucial as it ensures regular communication and updates regarding your shipment’s status. Look for companies that provide excellent support through various channels, such as email, phone, or chat.

Bottom Line

Transporting your vehicle can be daunting, but choosing the most reliable vehicle transport company can make it less stressful. By considering the essential factors outlined in this blog post, you can pick a company that provides quality services and protects your asset during the transportation.

In our top picks, CitizenShipper AmeriFreight, and Montway Auto Transport, provide excellent services and a good market reputation. By choosing one of these companies or other reliable companies following the essential factors, you can have peace of mind knowing your vehicle is in safe hands.