Cagri Sarigoz ·
Updated January 22, 2026
Welcome aboard the journey of Crystal Bizzell, a hard-working and passionate member of the CitizenShipper community. Discover how combining love for animals and a zeal for travel has paved the road to success and fulfillment for this dedicated pet transporter.
Embarking on the Pet Transport Venture
Crystal’s fondness for pets isn’t newfound. From pet-sitting on Rover to taking the helm of her own business, DePawting, she’s always found herself in the company of furry friends. “I love dogs and cats and I love to travel,” shares Crystal, highlighting how she serendipitously turned two beloved hobbies into a flourishing career. The spark? A simple internet search leading her to CitizenShipper, a platform that matched her twin loves in an unexpected yet perfect way.
A Flight Above: The First CitizenShipper Experience
Transporting pets can stir up butterflies, even for an experienced nanny like Crystal. Her maiden voyage with CitizenShipper from Miami to New York involved meticulous preparation and an abundance of puppy pads. Reflecting on the experience, she emphasizes, “Communicate, communicate, communicate!” This mantra epitomizes her approach and foreshadowed her commitment to providing exceptional service and care.
More Than Just a Transport
Amidst all the tails wagging and purrs, one memorable story stands out—an encounter not with paws, but with a person. It’s interactions like these that paint CitizenShipper not only as a pet transport network but as a community intertwined with the rich tapestry of human connections. “I’ll always remember the conversation,” Crystal recalls of the heart-to-heart with a stranger-turned-friend in North Carolina.
Sky-High Comfort and Safety
Crystal’s workspace is 30,000 feet above ground, with the sole focus on her fluffy passengers’ comfort and safety. From sanitized toys to an extra carrier on hand, each flight is planned with thorough care. Her primary concern: keeping those tails happy and hearts worry-free.
All About Communication
Be it an enthusiastic introduction or a reassuring update mid-flight, Crystal’s approach to communication with pet owners is unwavering. With a prompt response rate and a knack for easing concerns over flight delays or the occasional turbulence, she understands the importance of keeping her clients informed and at ease.
The Automated Touch
In praising CitizenShipper’s features, Crystal doesn’t hold back. The automated intro template gets her props for its efficient charm, making it simpler to place more bids and save time—time better spent doting on her feline and canine clients.
Marking the Map: Goals and Aspirations
Crystal eyes the horizon with ambition—international borders are not her stop signs but gateways to expanding her pet-tastic transports. And with every flight, she ensures pet parents are on board every step of the way, thanks to her diligent use of GPS tracking for that extra comfort.
The Flight Plan: Pricing and Bids
Her pricing strategy isn’t a mystery—it’s a balanced calculation. The cost of flights, potential hotel stays and car rentals upon landing all play a part in her quotes. And while she’s not attending coaching sessions, her natural drive and inquisitive spirit have her often reviewing her metrics and seeking ways to polish her services.
The Warm Afterglow: Encouraging Reviews
Post-delivery, it’s not just the wagging tails and purring cats that make Crystal’s job fulfilling. A heartfelt follow-up email doubles as an invitation for clients to share their experiences, perhaps leaving a sparkling five-star rating in return for exceptional service.
On-the-Go Learning
If Crystal could turn back time, she’d arm her past self with an arsenal of knowledge about the pet transport industry. But the road has been her teacher, and she navigates it with a willingness to adapt and a dedication to learn.
Touchdown: The Rewarding Highlights
For Crystal, the crown jewel of her job lies in the unspoken connection at the end of each journey—when a new furry family member leaps into the arms of their waiting human. It’s these moments, brimming with raw emotion, that fuel her aspirations and passion in the pet transport world.
Concluding Tails: The CitizenShipper Advantage
In recounting the uplifting tales and takeaways from Crystal’s perspective, it’s clear that CitizenShipper does more than move pets—it cultivates a tapestry of human connection, professional growth, and heartwarming experiences. It’s a platform where journeys are measured not just in miles or flight hours, but in stories of joyous reunions, enduring relationships, and fulfilled aspirations.
To those contemplating a venture into the world of pet transport, know that it’s a path laden with delightful encounters and the satisfaction of delivering happiness—one pet at a time. Join us on our mission to enrich lives, and perhaps, like Crystal, you’ll find yourself soaring towards new horizons both personally and professionally.
Crystal’s story is not just about transporting pets; it’s about threading a journey of encounters, one where each transport is laced with meticulous care and ends with a seamless handover and happy hearts. At CitizenShipper, we’re more than a platform; we’re a community where stories like Crystal’s inspire and invite others to join in on the adventure. It’s about turning miles into milestones; it’s about believing in the joy of delivering love, one pet at a time.
Marketing and product leader with over 14 years of experience, proficient in growth marketing, product management, and team development in fast-paced environments. Experienced in establishing and growing marketing functions and teams from the ground up.
