Qualities to Look for In Professional Pet Movers

Adaeze Nwakaeze Adaeze Nwakaeze · Updated July 1, 2024

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If you’re considering taking your furry friend on that long-awaited getaway or moving to a new city, then transporting them is probably at the forefront of your thoughts. And who can blame you? After all, your pet is part of the family, and you want them to be safe and comfortable while in transit while minimizing stress and hassle for you.

So it’s only natural that you’d seek out a professional pet mover who you can trust to take the best care of your beloved companion. But while professional pet movers make your pet’s travel much easier, there are certain qualities you should look for to ensure the best experience.

To help you select the best, we will guide you through the essential qualities to consider when choosing a pet mover and where to find the best ones.

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Understanding Professional Pet Movers

First and foremost, it’s important to understand just what a professional pet mover does.

Essentially, pet movers provide pet transportation services. They help move your pet from one location to another, whether across the city or the world. And they mostly do this using vehicles, air transport, or both.

While the service may sound simple enough, a professional pet mover has to be knowledgeable and experienced in pet transport rules and regulations, safety requirements, and animal health protocols.

Types of Professional Pet Movers

Not all pet movers offer the same level of service, and there are a few different types you should be aware of. They include:

#1. Air Pet Movers

Sometimes, it may be necessary to fly your pet, particularly if you’re moving to a new country. For this reason, you will have to enlist the services of an air pet mover who has experience in flying pets both domestically and internationally.

While the commercial airline you book may be able to offer assistance in transporting your pet, the air pet mover can provide additional reassurances and ensure that your furry companion’s journey is as stress-free and comfortable as possible.

Due to risks associated with air travel and cases of animals being mishandled by airlines, it is important to choose an airline that is known for its excellent service and has a proven track record for humanely transporting pets.

However, to ensure an extra layer of safety and attention, you may consider hiring a professional air nanny who will be with your pet throughout their entire journey, take care of them in the airplane, and handle any potential issues that may arise.

In addition, when booking an airline for your pet’s travel, look out for one with IATA membership. This international organization helps set standards for the industry and can help ensure the safe and humane transportation of animals by air.

#2. Ground Pet Movers

If you’re moving within the same country, flying your pet may not be necessary. Instead, you can look for a ground pet mover who can transport your pet in the safest and most comfortable way possible.

Generally, ground pet movers are transport companies that specialize in safely and efficiently transporting pets on the road.

These companies use special vehicles to ensure the pet’s safety and comfort during the journey, as well as provide a safe and secure environment for them while they are in transit.

With ground transporters, there are traditional pet movers — companies that specialize in ground transportation of pets. There are also online marketplaces that offer a platform for pet owners to connect with professional pet movers in their area.

CitizenShipper is a top-rated pet transport marketplace that makes it easy to find the best pet mover for your needs. 

Here, you can compare quotes from professional pet movers in your area and choose the one that best suits your budget and requirements.

Depending on your specific needs, you can also choose from various transport options, including door-to-door, airport dropoff and pickup, regular pet transport and VIP service.

Fortunately, drivers on CitizenShipper have been verified and have experience transporting various pets, including cats, dogs, horses and birds, and an excellent track record of safely transporting pets.

Qualities of Great Professional Pet Movers

You don’t want to take any chances when it’s time to transport your pet. And because your pet is a beloved family member, it’s important to take extra care in finding a pet mover that is right for you and your pet.

So, while you can compare reviews and prices to get a better idea of what pet mover is right for you, there are certain qualities to look for that will help ensure your pet is in good hands.

These qualities include:

#1. Professionalism 

Professionalism is a quality you cannot compromise when it comes to your pet’s safety. Look for an organized pet mover that has a good reputation and puts the pet’s safety first.

A transporter’s professionalism will also be reflected in their communication. So, ensure the pet mover you choose is responsive and takes your questions seriously.

Also, be sure to check out the driver’s certifications. It’s important they are USDA certified and have an IPATA (International Pet and Animal Transportation Association) membership to ensure the highest level of safety for your pet.

#2. Experience 

One of the most essential qualities to look for in a pet mover is experience. Have they been transporting pets for some time, or is this their first time?

Professional pet movers with years of experience will have the know-how and expertise to handle any potential issues that may arise during the trip.

They will also be able to provide valuable advice on pet transport requirements and paperwork that you may need, such as getting a health certificate for your pet, including years of experience in handling different breeds of animals, so you can be sure your pet will be in good hands.

So, ask questions and read reviews to gauge their level of experience.

#3. Reliability 

Keep in mind that a pet mover is responsible for your pet’s safe and timely delivery. This means they must be reliable and trustworthy to ensure your pet arrives at their destination on time and in good health.

In that regard, reliability is a must for professional pet movers. You want someone who will be on time and take the necessary steps to ensure your pet’s safety and comfort.

Look for a pet mover with good customer service, an impeccable safety record and is committed to delivering your pet on time.

#4. Attention to Detail

It’s no secret that pet transportation requires a lot of details to be taken care of. From getting the right paperwork to packing your pet’s belongings, there are a lot of small details that must be taken into consideration.

When a pet transporter pays attention to details, you’ll find out that the entire process runs smoothly and your pet arrives at their destination safely.

You should check for a detail-oriented pet mover willing to go the extra mile for your pet. That way, you can rest assured that they can really take care of your pet’s needs.

#5. High Reputation and Stellar Customer Reviews 

A good reputation cannot be hidden — it’s just like a stamp that tells it all. And the great thing is you can easily find out the reputation of a pet mover by reading reviews online.

Look for honest customer reviews that speak to the pet mover’s level of service and commitment to their job. This will give you a better idea of the kind of service they provide.

Also, be sure the pet mover you choose has a good safety and reliability track record. They should be willing to provide proof of their certifications and understand the regulations for transporting pets.

In addition, make sure they offer services that meet your needs and standards. After all, you don’t want to settle for anything less than the best!

#6. Reasonable Pricing 

Ultimately, you’ll want to opt for a pet mover that is both reasonably priced and offers the best value for your money. If cost-effectiveness is a priority, this could be a particularly crucial consideration.

Usually, the price of a regular pet transport service shouldn’t be overly high unless it involves extra services such as door-to-door delivery or VIP service. But even at that, some pet movers offer discounts or special packages to help you save on costs.

Utilizing these offers ensures that your wallet won’t take too much of a hit when transporting your furry friend! So, shop around and compare prices to find the best deal for you and your pet.

With CitizenShipper, you can easily receive bids from multiple transporters. You can then compare and choose the one that best fits your budget in terms of price and services offered.

#7. Love and Respect for Pets 

Even though cost and professionalism are important considerations when choosing a pet mover, nothing beats the assurance of knowing that your pet will be in good hands.

Since your beloved pet will be with the transporter for a significant amount of time, it’s crucial that the person you select loves animals and treats them with respect.

Look for a pet mover that is passionate about their job, has pets of their own, has a genuine love for pets and understands the needs of animals — you don’t want to entrust your pet’s care to someone who doesn’t understand the basics of proper animal care.

So, ask questions and ensure you feel comfortable with the transporter before entrusting them to your pet. That way, you’ll be sure they know animal behavior and proper handling techniques.

What Professional Pet Movers are Right for Me and My Pet?

Your choice of a professional pet mover will usually depend on your pet’s specific needs, the kind of service you want, your budget and preferences.

For example, if you are traveling with an exotic animal like a monkey or a reptile, you would need to choose a pet mover with experience handling these kinds of animals.

Similarly, if you are transporting your dog, cat or other pets overseas, you most definitely want to pick a pet mover specializing in international travel.

Furthermore, if your furry companion requires extra care or medications during transit, you should seek out a transporter specializing in such needs; perhaps an exclusive VIP pet transport service or a dedicated air nanny to provide personalized support and attention throughout the journey.

So, the right pet mover will be the one that meets all your individual requirements and provides the best care for your pet at a reasonable price.

Use a professional pet mover to get your dog from point a to b with ease!

How CitizenShipper Helps You Find a Pet Transport Service

CitizenShipper is the perfect pet transport marketplace for finding a suitable pet mover. Here, you can connect to multiple transporters in seconds, all in one place.

You can read reviews and ratings from other pet owners to get a better sense of the companies, check out their profiles and ask questions directly to the business owner.

To get started, simply provide your pet’s information, the start and end locations for the journey, and any other special details about your pet’s requirements.

Thanks to our competitive bidding system, you’ll receive numerous bids from competent and certified pet movers allowing you to compare prices and services until you find the perfect fit for your needs!

But that’s not all — you also get to enjoy other value add-ons like a $1000 Pet Protection Plan, 24/7 FirstVet services, vetted and certified drivers and an instant messaging system that allows you to speak directly with your driver.

So, if you’re looking for a pet mover solution with all the desired qualities, CitizenShipper is the perfect place to start your search. Your pet will thank you for it!


When choosing a professional pet mover, professionalism, experience, love for animals, and attention to detail are some of the qualities that must not be compromised.

Fortunately, CitizenShipper provides a safe, reliable and convenient way to find pet movers with these outstanding qualities.

Using our online marketplace, you can connect to multiple pet transporters and compare prices and services until you find the one that meets all your requirements and provides the best care for your pet.

So, why wait? Post a free listing on CitizenShipper today and start your search for a pet transport service that’s right for you and your beloved companion!