On the Road with Kristi Vaughan: A Journey in Pet Transportation

For those looking for inspiration or contemplating a career that blends their love for pets, adventure, and the open road, look no further. In this blog post, we’re featuring Kristi Vaughan, an independent driver at CitizenShipper whose experiences in pet transportation are heartwarming and inspiring. It’s easy to find and book animal-loving drivers like Kristi using CitizenShipper’s dog transportation marketplace.

Finding Her “Ride”: Discovery of CitizenShipper

Kristi’s journey started when she discovered CitizenShipper online. Already drawn to road trips and having a soft spot for animals, the platform offered an ideal opportunity to combine her passions. And so, in 2022, she started her own pet transportation service, focusing mainly on transporting reptiles.

The First Drive: Kristi’s Memorable Experience

Kristi’s first experience with CitizenShipper was nothing short of extraordinary. She was hired to transport two cats for an owner who had been away for a month-long training program. A series of unexpected events turned this assignment into a memorable road trip. It’s these moments of serendipity and kindness that make Kristi’s job so rewarding.

Safety Comes First: Kristi’s Approach to Pet Transportation

With her Hyundai Kona set for the road, Kristi ensures that all her transported pets are crated for safety. She prides herself on immediate response to any accidents and maintaining a comfortable environment for the animals throughout the journey. Constant communication, including updates, pictures and videos, are all part of her philosophy to keep pet owners reassured and connected with their pets from pickup to delivery.

Pets, Clients and Miles: Kristi’s Way of Navigating the Job

Gleaning from her experiences, Kristi advises new drivers to be fully engaged and to appreciate every part of the job. From being patient during unexpected situations to enjoying the beautiful locations, and more importantly, the smiles on the faces of customers at drop-off, it’s all part of the package that makes her job incredibly rewarding.

Going the Extra Mile: Improving Customer Satisfaction through Communication

Kristi strongly believes in maintaining constant communication with her clients, as she considers this crucial for enhancing customer satisfaction. Her open policy for calls/texts and frequent updates with ETA has left her with positive reviews and highly satisfied customers.

Building on the CitizenShipper Experience

When asked about her thoughts on CitizenShipper, Kristi was all praises. She particularly values the interactive map and fine details about the transports. While she hasn’t suggested any areas of improvement, she’s eager to continue her collaboration with the platform and shore up her services.

Final Thoughts

Whether transporting a reptile pet to its new home, or turning a shipment journey into an unexpected family trip, Kristi Vaughan brings dedication, compassion, and a love for the road to each delivery. Her story serves as a testament to the satisfying and rewarding experiences CitizenShipper offers to drivers who turn their love for pets and traveling into a service that brings joy to countless lives across the nation.