CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

Alexis was awesome. Sent pictures and videos twice daily which eased my mind seeing how happy and comfortable my dog was with her. Delivered my dog and supplies as promised in two days, all the way across the country. Also put us on Life360 so I could follow their trip and know exactly where she was the whole way. We definitely recommend Alexis for any pet transportation.

Pawpurratzi Pet Transport were ABSOLUTELY fantastic! They kept us updated the entire trip, from the moment of pick up to drop off. They even sent us a picture the moment they picked him up and pictures along the way as well. Our dog had the entire back seat set up for him with blankets, potty pads, water and food. He was happy and healthy when he was dropped off, right on schedule - I mean really, to the minute! I would HIGHLY recommend Pawpurratzi Pet Transport; I really can't say enough wonderful things about them! We couldn't have asked for a better experience from Shannon and her husband. Perfect experience!! Thank you both!!

Exceptional service from start to finish. Clear communication, no runaround with pricing, and friendly/pleasant interactions throughout the service. Really appreciated their mid-drive updates and photos. Will use again!

I cannot say enough good things about the care and delivery of our Airedale Tilly. Not only is the organization efficient and professional, but most important they took very good care of our dog throughout the trip. I give them a 5 star rating!!!!!!

Superior experience - very professional and transparent. Easy to deal with. Would use again!

Madison kept us informed at every step of the journey with text and photos. Our pet was clean, dry and happy when we got her. We were very pleased with her service.

Professional and helpful. Got my skis delivered safely and even made sure the process was done correctly from the dealer.

Melicia and Deja were prompt and sent lots of video updates throughout the journey. One of our dogs is very skittish and nervous in new environments, and they handled her well!

Omer was amazing with my dog! He sent update videos throughout the trip and really put me at ease. From the time he picked my dog up to the moment he dropped off there was consistent communication. My dog loved him and I can’t say enough good things. I am truly blown away by the VIP treatment.

I was skeptical of CitizenShipper at first, but I’m glad I gave it a chance because I found Amanda. She has been amazing throughout the whole process of getting my little Lottie to me. She truly went above and beyond for my baby, and you can tell she genuinely cares about the animals she works with. She provided my Lottie with a collar that fit perfectly on her and amethyst to keep her calm on the drive from Michigan to Nebraska. Amanda was great about keeping me updated during the trip and sending pictures of my girl. 10/10 highly recommend and would book with her again! Thank you so so so much, Amanda!

highly recommend! My dog arrived on time and we received daily updates with photos and tracking. Nathan was the best!!

Paws Door to Door Express is amazing. They took such good care of our 8 yo Golden on her trip from Dallas to Cape Cod. Great communication, GPS tracking, text messages with pictures and very personable. We definitely recommend them and will absolutely use them again!

Jenny is an excellent pet transporter! The process was fast and easy and she took very good care of our new puppy during the flight. She asked appropriate questions about her before picking her up and kept us updated on their progress frequently. I highly recommend Jenny for anyone wanting to ship a pet.

All expectations were met and she was great at communicating. Ronda went above and beyond! Highly recommended!

Terry delivered our sweet girl to her new home with care. Frequent updates kept us in the loop and the price was the best quote we got. So pleased we chose Home Sweet Home!