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Reviews for Trusted Transportaion Services in Lake charles,LA

Trusted Transportaion Services
Lake charles, LA

0 Star Rating: Recommended

based on 7 ratings
14 completed shipments so far
Cancellation rate: 55% in the last 4 weeks, based on 9 won shipments.
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Contract Name: Shipment from Walnutport, PA to Clermont, FL
Rating:
1/5

Date: Jul 11, 2019
Route: From Walnutport, PA to Clermont, FL
Distance: 1082 Miles
Comment:

Was quick to respond and seemed willing to help. When it came down to the day for them to pick up my dog, my phone number was blocked from her phone when I tried calling, and I had already paid her half of what the payment was. I messaged her through here and her cell phone and no response, checked her profile on here to see if there was another way to contact her and saw her account was suspended. So now she has $250 from me and won’t return it (I requested the money back from her on the app I paid her from, and of course she’s not paying it back), so now I have to report her as fraud from my bank, and from the app which I sent her the money from. Terrible experience for my first time using this.. but the customer support members were more than apologetic and willing to help me which was nice! Other than that, don’t book this lady, she’ll just take your money and disappear.

Contract Name: Small dog from Valdosta
Rating:
5/5

Date: Jul 07, 2019
Route: From Valdosta, GA to Charleston, SC
Distance: 294.41250585271 Miles
Comment:

Great communication. They were awesome with my 6 month old puppy. I can't say enough positive things about my experience. Wonderful! Thank you so much

Contract Name: Furniture from Pittsfield
Rating:
4/5

Date: Jul 07, 2019
Route: From Pittsfield, MA to El Paso, TX
Distance: 2267.2449138322 Miles
Comment:

I contracted this company to go to Massachusetts for furniture and deliver it to El Paso, TX. I was happy when Jaime offered to accept my quote since I didnt receive any prior sure commitment and was almost going to give up. There was some delay in the pickup and delivery but I was told that could happen and given the format of the business it's to be expected. The furniture was delivered without any damages and the driver was helpful in unloading all seven pieces.

Contract Name: Small dog from Ona
Rating:
1/5

Date: Jun 29, 2019
Route: From Ona, FL to Newton, NH
Distance: 1412.9440313143 Miles
Comment:

I booked based on a specific date that they led me to believe would work and made it clear I was going to book because of the availability of my date, they said it was doable, then after I payed to reserve transport they said it wasn’t. We worked out another day but communication was still unclear, vague and ineffective. When I expressed my concerns I was told “Relax” and “lol the driver owns 13 dogs I think he knows what he is doing.” Being spoken to in that manner in conjunction with the unlear communication style made me feel very uncomfortable and I ended up contacting Citezen Shipper to have my fee transferred to another driver who was polite, prompt and friendly.

Contract Name: Shipment from Denver, PA to Stafford Township, NJ
Rating:
1/5

Date: Jun 27, 2019
Route: From Denver, PA to Stafford Township, NJ
Distance: 129 Miles
Comment:

I just attempted to use this company. They indicated they could ship on my requested date took my money and then five minutes later said they couldn’t do it on my date. When I asked to be refunded she said to deal with CitizenShipper and then ignored me altogether. Terrible company!!!! Beware of scam

Contract Name: Shipment from Escondido, CA to Elgin, IL
Rating:
5/5

Date: Jun 19, 2019
Route: From Escondido, CA to Elgin, IL
Distance: 2019 Miles
Comment:

Driver was very friendly, took good care of my dog. Highly recommend.

Rating:
5/5

Date: Jun 13, 2019
Comment:

Trusted Transportaion Services is now part of our certified driving team, offering you the most trusted and secure transportation available.

Experience:

Hello. Our company strives on customer service. With recent business ownership change we strive to earn the right of your business and rebuild our reputation. We have transported a little over 60+ animals. The animals transported ranged from cats,dogs,guinea pigs,snakes etc.. We have been in the field of transportation for a little over 7.5years and we take pride in our clients posessions. In lieu of transporting animals we also provide home moving services. When moving a family home everything is properly packed,crated and wrapped to ensure the safety of your property;arrives secure and intact. Currently we are operating with 2 vehicles to allow us to serve more customers state wide. All animals are transported in a temperature controlled element to ensure comfort and ease of the animals. While on the road we take the initiative to stop every 1.5-2hrs to allow for potty breaks,food,fuel and walks. We also keep you updated every state,every stop,the entire way. We offer video and pictures of your pet whenever requested.
  • Vehicles: 2015 Ford Cargo Van 26’ Box truck
  • DBA: Trusted Transportaion Services

Screening & Safety:

  • checkEmail verified
  • checkAddress verified
  • checkPhone verified
  • checkBackground check

Achievements:

10 Shipments Completed 10 Pet Shipments Completed Background Screening Completed CitizenShipper Certified Driver

Drivers who join CitizenShipper are screened for a variety of criminal offenses and driving incidents. We utilize a reputable leader in screening called Single Source Services to perform our criminal background screening which includes national, county level and sex offender databases. The background screening we utilize is called the 'Discovery National'.

What we look for with the background screening:

  • checkNo felonies in the past five years
  • checkNo felonies in the last ten years involving theft, assault or violent crime
  • checkNo DUI within the last five years
  • checkNo patterns of misdemeanors in the past ten years relating to DUI's, theft, assault, or violent crimes.
  • checkNo outstanding warrants for arrest
  • checkDoes not show up in national sex offender registry

The background screening includes a residence trace and returns all names and addresses associated with a social security number, in addition to checking the alias(es) returned through the database and the sex offender data.

Based on the subject's name(s) and date of birth the data returned from the background screening are records from State Departments of Correction, State Record Repositories, County Courts, and sexual predator/violent offenders' databases from all 50 states, DC, Guam, and Puerto Rico. Although this search has great value, and the volumes and sources of data are increasing almost every day, it is not an FCRA compliant service. The data is not updated after being entered into the database and therefore records could be expunged, sealed, or verdicts could have been appealed.

While we believe that the Discovery National is a good foundational screening tool, it is not an exhaustive statewide search of records, and as such we cannot guarantee 100% effectiveness in screening candidates.

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