Reviews for Reliable Pet Services in Asheville,NC

Reliable Pet Services
Asheville, NC

based on 20 ratings
44 months on CitizenShipper
33 completed shipments so far
Cancellation rate: 0% in the last 4 weeks.
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Contract Name: Shipment from Charlotte, NC to Pagosa Springs, CO
Rating:
5/5

Date: Mar 14, 2019
Route: From Charlotte, NC to Pagosa Springs, CO
Distance: 1460 Miles
Comment:

Bryan stayed in contact throughout the trip. He handled the Wolf Creek Pass in the middle of a snowstorm without any issues. Our puppy was delivered safe and sound and arrived if great spirits. One can tell that Bryan really enjoys his work and loves animals! We would use his services again in a heartbeat!

Contract Name: Medium dog from Albany
Rating:
5/5

Date: Mar 10, 2019
Route: From Albany, OR to New Castle, PA
Distance: 2161 Miles
Comment:

Bryan was the best driver! He responded to all of my messages quickly and he sent updates and pictures all along the trip. He was on-time and very friendly. Bryan calmed any nerves I had about Quinn going on a cross-country trip and I know that Quinn was well taken care of and he had a great time. I could not recommend him highly enough!

Contract Name: Small dog from Whitehall
Rating:
5/5

Date: Mar 09, 2019
Route: From Whitehall, MT to La Crosse, WI
Distance: 1036 Miles
Comment:

Absolutely love this team, a couple that will stay in contact with you and keep you updated all the way from start to finish. They are reliable, cost efficient, professional, and friendly. My situation was unique, I was not the person being picked up from or delivered to. That meant this team had to coordinate through three totally different individuals and did so very efficiently. The buyer of the dog was myself (in Idaho), the seller of the dog was my sister in law (Montana), and the recipient of the dog was my mother (Wisconsin). The puppy was well taken care of the entire duration of the trip, picked up on time and dropped off on time, two of the three features that are very important To me. The third feature is timely communication, it never took Bryan long to respond back to any inquiry that I sent his direction. I cannot speak more highly of this team and I would use them again in the future.

Contract Name: Shipment from Manchester, PA to Salem, MA
Rating:
5/5

Date: Feb 10, 2019
Route: From Manchester, PA to Salem, MA
Distance: 346 Miles
Comment:

There was an incident making the driver late, but Bryan was very communicative and our dog arrived safe and sound. He genuinely cares about the animals and doing a good job for the owner and the animal. Highly recommend.

Contract Name: Large dog from Twentynine Palms
Rating:
5/5

Date: Feb 02, 2019
Route: From Twentynine Palms, CA to Rutherfordton, NC
Distance: 1907 Miles
Comment:

This was my first time shipping my dogs, and I was pretty nervous about them being without us. This couple did everything to help me feel secure and confident that my dogs would be safe on the trip. They were so accomendating to us and our dogs did so well! They helped explain the process, they were on time, and very friendly. Thank you so much for a wonderful service and I highly recommend them for any dog/ animal shipping services!

Contract Name: Medium dog from Central
Rating:
5/5

Date: Jan 28, 2019
Route: From Central, SC to Redmond, WA
Distance: 2202 Miles
Comment:

We'd like to say many "thank you" to Bryan and Nicci. They are awesome and extremely professional!! My dog is an American Pit Bull Terrier and get excited sometimes. But Nicci took a very good care of her and sent us pictures along the trip! We cannot express our gratitude enough along the +2700 miles trip! Definitely would recommend them to anyone!!

Contract Name: Large dog from Seattle
Rating:
5/5

Date: Jan 11, 2019
Route: From Seattle, WA to Ishpeming, MI
Distance: 1617 Miles
Comment:

Brian and Nicci were awesome right from the beginning. We had some unfortunate circumstances and were so very patient and helpful with us. Our pet is a Certified Emotional Support dog due to my daughter being an Afghanistan Veteran and has PTSD. She had to fly home urgently but there is a waiting period for a dog and her dog was left behind with a friend. We contacted Citizen Shipper and immediately chose Bryan and Nicci. We loved that Remi (the dogs name) had human contact on her journey. They posted pictures and kept in contact on their way from Seattle to MIchigan. Remi was very content when she arrived. I highly recommend Bryan and Nicci!!! They made me feel comfortable from day 1 and would never considered transporting any pet any other way!! Thank you Brian and Nicci for helping to put my daughter and her baby back together under some unfortunate circumstances!!!! You have no idea how happy you made the both of them!

Contract Name: Shipment from Monroe
Rating:
5/5

Date: Jan 08, 2019
Route: From Monroe, IN to Citrus Heights, CA
Distance: 1926 Miles
Comment:

This couple took care of my dog the whole way through, and sent a lot of thorough updates along with pictures. Fair pricing and reliable, would recommend them to anyone ?

Contract Name: Shipment from Wellton, AZ to Walden, NY
Rating:
5/5

Date: Dec 21, 2018
Route: From Wellton, AZ to Walden, NY
Distance: 2262 Miles
Comment:

I can’t thank Bryan and Nicci enough for everything. They were on time, communicated every few hours while updating me with pictures and were extremely fair on price. I felt extremely comfortable every second he was with them throughout the trip. Next time I need my pup transported, I know who to call.

Contract Name: Small dog from Nappanee
Rating:
5/5

Date: Dec 09, 2018
Route: From Nappanee, IN to Hooper, UT
Distance: 1353 Miles
Comment:

OH MY GOSH! Brian and his wife are the MOST incredible people! I could not recommend their serviced more! Our puppy was coming from an Amish family, so had never encountered any type of vehicle and was super frightened of the drive. Brian kept him up near him so that the puppy could feel better. He even cuddled with out puppy at night and gave us a least twice daily reports on where they were and what was going on and how my puppy was reacting to everything. When they got here, he delivered the puppy, notes from the breeder. vaccination etc. We even had purchased a vest via Amazon so that our tiny Morkie would have a safe vest and had it delivered to their home. Brian when the extra mile and placed it on our baby. I'd love to have them for friends!

Contract Name: Small dog from Denver
Rating:
5/5

Date: Nov 29, 2018
Route: From Denver, NC to , NY
Distance: 527 Miles
Comment:

I am so happy with my decision to go with Brian. It's always a little scary when doing new transactions online and being unsure if it's legit or not. Brian was very responsive, communicative, friendly and prompt. He let us know every step of the trip how they were doing, and made the entire experience so much easier on us. He provided literal door-to-door service (no easy thing when you go from NC to NY) and offered such a deal of a rate! I can't recommend him highly enough.

Contract Name: Medium dog from Loudonville
Rating:
5/5

Date: Nov 09, 2018
Route: From Loudonville, OH to Allentown, PA
Distance: 354 Miles
Comment:

I had a very positive experience with Brian. He had my puppy’s interest at heart and communicated very often. I knew exactly where he was at all times, and so I knew when to expect the delivery. I will definitely use this driver again. He was on time, kind and very responsive when I needed to make adjustments.

Contract Name: Small dog from Summerville
Rating:
5/5

Date: Nov 06, 2018
Route: From Summerville, GA to Hillsboro, MO
Distance: 392 Miles
Comment:

Awesome service! Fast and dependable. Kept in contact the whole time. Definitely trust worthy. I will use again!

Contract Name: Small dog from Huntingdon
Rating:
5/5

Date: Oct 15, 2018
Route: From Huntingdon, PA to New York, NY
Distance: 206 Miles
Comment:

Wow! Brian was beyond anything I expected. His service was absolutely spectacular and exceeded all of my expectations. This is the first time that i’ve used Citizenshipper and he has definitely made it an enjoyable, honest one. I would HIGHLY!! recommend anyone who needs any transporting done to use Brian. He’s efficient with updates and prompt responses. I wouldn’t have been able to get my toy poodle home without him. Thanks so much Brian!!! been such a great help to my family and I. We sincerely appreciate you.

Contract Name: Medium dog from New York
Rating:
5/5

Date: Oct 02, 2018
Route: From New York, NY to Blythewood, SC
Distance: 598 Miles
Comment:

Brian did a great job, arrived and got her there on time. Had a great and safe set up for my pup. Sent me pictures along the way and was an excellent communicator. I will definitely be using him again in the future. If you're reading this Brian - thank you buddy! - Mike & Lyla

Contract Name: Medium dog from Groton
Rating:
5/5

Date: Jul 18, 2018
Route: From Groton, CT to Myrtle Beach, SC
Distance: 642 Miles
Comment:

Contract Name: Small dog from Williamsburg
Rating:
5/5

Date: Feb 19, 2018
Route: From Williamsburg, KY to Dalton, PA
Distance: 560 Miles
Comment:

They were great, you could tell he really cares for the animals. He stopped plenty of times and made sure the dog was comfortable the whole 15 hour trip. He updated us along the way with pictures and estimated times when they changed with weather and traffic. My dog was happy when he arrived, I could not have done a better job myself and would recommend Him and his wife to anyone who has reservations about a transporter.

Contract Name: Small dog from
Rating:
5/5

Date: Jan 04, 2018
Route: From , NY to Charlotte, NC
Distance: 530 Miles
Comment:

A great experience for my first time using CitizenShipper. Brian was very professional and kept us up to date with our pup and his travel, arriving earlier than we expected was a great plus.

Contract Name: Small dog from Ronks
Rating:
5/5

Date: Dec 25, 2017
Route: From Ronks, PA to Inman, SC
Distance: 471 Miles
Comment:

I highly recommend Brian. He picked up my puppy in Pennsylavania and delivered it to me in SC. Brian kept me updated during the day with where he was with my precious cargo not to mention making sure he was well taken care of with food, water breaks, and walks. I would definitely use him again.

Rating:
5/5

Date: Dec 20, 2017
Comment:

Reliable Pet Services is now part of our certified driving team, offering you the most trusted and secure transportation available.

Experience:

I have been driving for different companies for 25 years. The past 5 years I've been doing this with my wife. My wife and I drive together and we love doing it. Last year we drove 176 thousand miles delivering pets. We have been on uship since May 2015 and have 100% rating. We have decided to make this a life long venture and we sometimes bring our children so we can teach them how to care for all fur babies. We only carry 4/5 pets at a time so we can give those pets the love and care they deserve.If you have a Extra Large Dog we will only carry your dog and MAYBE one tiny pup. Your loved ones will get our undivided attention. My wife and I are looking forward to helping you through this stressful time in anyway we can. Just because its cheap doesn't mean its better. The quality of life is what's important to my wife and I. Hope to hear from you soon. CS Process needed to complete a transaction: you will eventually need to award a bidder & pay CS's fee, for using their site. We know, we pay too, monthly! CS will then create a bonding digital agreement & alert the winner. WE DO REQUIRE A 50% DEPOSIT THAT DOES APPLY TO YOUR BALANCE TO SECURE TRANSPORT, THE BALANCE IS DUE AT PICKUP. I can not travel until balance has been paid . This is a policy set in place by the USDA for insurance reasons and we uphold all USDA REGULATIONS.If we have not received payment at time of pickup we can not travel because our insurance only covers paid in full passengers.We accept any major credit card through Square. You can use Debit cards with Cash App,Venmo and Google Pay. Please let me know which one you'd like to use prior to accepting our bid. We appreciate all of our passengers. Thank you for your time.
  • Vehicles: We have a Dodge Grand Caravan with 80,000 miles , Jeep Liberty 4x4
  • DBA: Reliable Pet Services
  • EIN DOT: 474692751

Screening & Safety:

  • checkEmail verified
  • checkAddress verified
  • checkPhone verified
  • checkBackground check

Achievements:

25 Shipments Completed 10 Pet Shipments Completed Background Screening Completed CitizenShipper Certified Driver

Drivers who join CitizenShipper are screened for a variety of criminal offenses and driving incidents. We utilize a reputable leader in screening called Single Source Services to perform our criminal background screening which includes national, county level and sex offender databases. The background screening we utilize is called the 'Discovery National'.

What we look for with the background screening:

  • checkNo felonies in the past five years
  • checkNo felonies in the last ten years involving theft, assault or violent crime
  • checkNo DUI within the last five years
  • checkNo patterns of misdemeanors in the past ten years relating to DUI's, theft, assault, or violent crimes.
  • checkNo outstanding warrants for arrest
  • checkDoes not show up in national sex offender registry

The background screening includes a residence trace and returns all names and addresses associated with a social security number, in addition to checking the alias(es) returned through the database and the sex offender data.

Based on the subject's name(s) and date of birth the data returned from the background screening are records from State Departments of Correction, State Record Repositories, County Courts, and sexual predator/violent offenders' databases from all 50 states, DC, Guam, and Puerto Rico. Although this search has great value, and the volumes and sources of data are increasing almost every day, it is not an FCRA compliant service. The data is not updated after being entered into the database and therefore records could be expunged, sealed, or verdicts could have been appealed.

While we believe that the Discovery National is a good foundational screening tool, it is not an exhaustive statewide search of records, and as such we cannot guarantee 100% effectiveness in screening candidates.

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