Reviews for Pawfessionals Pet Transport {USDA + Pet CPR}

Pawfessionals Pet Transport {USDA + Pet CPR}

based on 113 ratings
18 months on CitizenShipper
304 completed shipments so far
Cancellation rate: 6% in the last 4 weeks, based on 15 won shipments.
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Contract Name: Shipment from Los Angeles, CA to Newport, OR
Rating:
5/5

Date: May 24, 2020
Route: From Los Angeles, CA to Newport, OR
Distance: 947 Miles
Comment:

Wow! I am SO happy that I was matched with Crystal. I was super nervous to ship my 8 year old Yorkie who doesn't travel much. She made sure to send me a BUNCH of pictures and updates. My pup pooped because he was nervous and she cleaned him up. My dog made friends with the other dogs, was walked MULTIPLE times. I got video updates, and it was a great experience. Her passion for dogs is real and it truly shows. I am so happy that we were matched with her.

Contract Name: Shipment from Washington, DC to Laguna Beach, CA
Rating:
5/5

Date: May 22, 2020
Route: From Washington, DC to Laguna Beach, CA
Distance: 2677 Miles
Comment:

would suggest this person to any family or friend. Thank You!

Contract Name: Medium dog from Maysville
Rating:
5/5

Date: May 21, 2020
Route: From Maysville, GA to Moreno Valley, CA
Distance: 2229 Miles
Comment:

Honestly if I could give her more stars I would!! She was so good at handling my Pitbulls. She sent me tons of updates & pictures! She made the moving process go so smooths. She an just an amazing handler. I would recommend her to everyone.

Contract Name: Shipment from Free Union, VA to Springerville, AZ
Rating:
5/5

Date: May 21, 2020
Route: From Free Union, VA to Springerville, AZ
Distance: 1966 Miles
Comment:

Crystal has delivered 2 puppies for me. Both were done professionally and carefully. Thank you!

Contract Name: Shipment from Bowling Green, MO to Louisville, CO
Rating:
5/5

Date: May 20, 2020
Route: From Bowling Green, MO to Louisville, CO
Distance: 824 Miles
Comment:

Couldn't be happier with our transport. Price was fair, communication was fantastic from booking through delivery and most important I felt our pups were in wonderful hands. They arrived happy, excited and ready for their new homes! Thank you so much Chrystal!

Contract Name: Shipment from Smyrna, TN to Loudonville, OH
Rating:
5/5

Date: May 18, 2020
Route: From Smyrna, TN to Loudonville, OH
Distance: 478 Miles
Comment:

Crystal was a wonderful choice for bringing my Dixie 500 miles to me. We had been separated for 2-1/2 months and I wanted a smooth transition for Dixie. Crystal loved on Dixie and sent me pictures and videos along the route to keep me updated. She obviously has a passion for reuniting people and their fur babies. And Dixie loved her puppaccino! I would definitely use her again! Thanks, Crystal, from both Dixie and me!

Contract Name: Shipment from Marietta, GA to Cambridge, MA
Rating:
5/5

Date: May 05, 2020
Route: From Marietta, GA to Cambridge, MA
Distance: 1088 Miles
Comment:

Kept me updated! Would use her again. AND worked with my budget. Thank you :)

Contract Name: Shipment from Carrollton, MO to Burlington, CT
Rating:
5/5

Date: May 04, 2020
Route: From Carrollton, MO to Burlington, CT
Distance: 1280 Miles
Comment:

Crystal was very good about communicating status and location with GPS. Also sent pictures of puppy for us to enjoy and get excited about our new family member. Delivered ahead of schedule. Thank you for the excellent service!

Contract Name: Large dog from Philo
Rating:
4/5

Date: May 04, 2020
Route: From Philo, CA to Clarksville, TN
Distance: 2435 Miles
Comment:

Made it to me in great time to great care of my girl

Contract Name: Shipment from Reno, NV to Omaha, NE
Rating:
5/5

Date: May 02, 2020
Route: From Reno, NV to Omaha, NE
Distance: 1448 Miles
Comment:

I can't say in words. Crystal is such an awesome person. I never expected she can take care off our puppy nicely. She treated like her boy and handover to me with lots of love. She played with him throughout the journey and made him comfortable to travel from Nevada to Nebraska. Thank you Crystal , you made our job easy

Contract Name: Small dog from Hickory
Rating:
5/5

Date: Apr 21, 2020
Route: From Hickory, NC to Roseburg, OR
Distance: 2778 Miles
Comment:

We were very apprehensive about using a pet transport company for the first time. Our puppy (Diesel) was transported from North Carolina to Oregon. Transporter always answered texts and calls. She is very personable and friendly. She had us laughing a few times. We would use her again. Very reasonable compared to others transporters. Thanks so much!

Contract Name: Shipment from Ballwin, MO to Alamo, CA
Rating:
5/5

Date: Apr 10, 2020
Route: From Ballwin, MO to Alamo, CA
Distance: 2020 Miles
Comment:

We needed to get my mothers dog Angel from St. Louis to California when she was no longer able to care for her. Crystal was amazing, we were able to track progress, she sends regular uppdates and pictures. It was all very efficient and reassuring given Angel's age. We would definitely recommend and use again in the future.

Contract Name: Shipment from Kansas City, MO to San Jose, CA
Rating:
5/5

Date: Apr 10, 2020
Route: From Kansas City, MO to San Jose, CA
Distance: 1839 Miles
Comment:

Pet Transport was able to assist me in delivering a puppy I purchased before the COVID-19 shelter in place happened. Originally, I planned to fly the pup, but airlines were no longer offering this service - so she helped me out even through my request came with very short notice. She was responsive to my request and delivered my pup right on time. Thank you!!

Contract Name: Shipment from Longmont, CO to North Las Vegas, NV
Rating:
5/5

Date: Apr 09, 2020
Route: From Longmont, CO to North Las Vegas, NV
Distance: 782 Miles
Comment:

From Colorado to Las Vegas! Pawfessionals took great care of my puppy during transport and kept me informed of location and even sent pictures. I would definitely recommend for any of pet your transport needs!

Contract Name: Shipment from Los Angeles, CA to Kilgore, TX
Rating:
5/5

Date: Apr 02, 2020
Route: From Los Angeles, CA to Kilgore, TX
Distance: 1569 Miles
Comment:

Such a great experience! Awesome communication from the beginning of the trip until they arrived at our house!! They definitely made a stressful situation much better!

Contract Name: Shipment from Los Angeles, CA to Houston, TX
Rating:
5/5

Date: Apr 02, 2020
Route: From Los Angeles, CA to Houston, TX
Distance: 1547 Miles
Comment:

Wonderful job!

Contract Name: Small dog from Escondido
Rating:
5/5

Date: Mar 31, 2020
Route: From Escondido, CA to Woodland, CA
Distance: 531 Miles
Comment:

I was super hesitant with shipping my dog as this was my first time! From the moment I read her bio and reviews I knew it was her that I wanted to do this. She is flexible, on time and very commutative. She gave me updates throughout her trip and even has real time GPS of her location, the whole time so that a big plus. She will be definitely someone I will come back to if and when I need to ship another dog. I highly recommend her service!!!!

Contract Name: Shipment from El Paso, TX to Burien, WA
Rating:
5/5

Date: Mar 18, 2020
Route: From El Paso, TX to Burien, WA
Distance: 1712 Miles
Comment:

This was my first time having to find ground transportation for my GSD (Toby). I was very hesitant at first and asked Crystal many questions before I even booked the trip. Crystal was very informative and made me feel like I was making the right decision for my pup. She was at the pick destination right on time. I felt bad because my GSD is very vocal (hes mixed husky) and he expressed that the whole first day of his trip. I appreciate Crystal's patience with him. Every day she would send 2 videos and pictures of how my boy was doing and he seemed so happy after the second day. He even got to hang out and play with other pups along the trip. Having the GPS tracker also kept me at ease. I was so relieved when I saw that they entered WA and were only a couple hours away. My Toby seemed to build a bond with Crystal, he even gave her a hug upon arriving lol. I would definitely recommend her services to anyone who needs their pup transported. She is great with time and great at communication. She is definitely an animal lover. My pup came out the vehicle smiling and tail wagging. Thank you for making our move so much easier Crystal!

Contract Name: Large dog from Virginia Beach
Rating:
5/5

Date: Mar 11, 2020
Route: From Virginia Beach, VA to Olympia, WA
Distance: 3007 Miles
Comment:

Crystal is an amazing person. I will recommend her to anyone needing to transport their pet. I was in a bad situation and needed help, and she was there immediately to help. She has been great keeping me updated through out their trip from Virginia to Washington. I have a two year old lab that is a handful, but she has come through like a champ and taken care of my baby. She has restored my faith in humanity. In her and this experience, I feel like I have gained a friend for life. I highly recommend Pawfessionals Pet Transport to anyone in need of this service. I cannot thank her enough for helping in a trying situation and making me feel completely at ease. I will always be forever grateful to her for this. Thank you so much Crystal!

Contract Name: Shipment from Greensboro, NC to Rancho Mirage, CA
Rating:
5/5

Date: Mar 09, 2020
Route: From Greensboro, NC to Rancho Mirage, CA
Distance: 2356 Miles
Comment:

Our experience was great!! Dog was picked up in North Carolina and brought to California. On time, great communication and Updates.

Contract Name: Medium dog from Anthony
Rating:
5/5

Date: Mar 05, 2020
Route: From Anthony, TX to Port Orchard, WA
Distance: 1728 Miles
Comment:

Crystal was very kind and understanding throughout.

Contract Name: Shipment from Huntington Beach, CA to Ball Ground, GA
Rating:
5/5

Date: Mar 01, 2020
Route: From Huntington Beach, CA to Ball Ground, GA
Distance: 2258 Miles
Comment:

Crystal was awesome, she took such good care of my cat while traveling to Georgia

Contract Name: Shipment from Albany, OR to Twin Falls, ID
Rating:
5/5

Date: Feb 23, 2020
Route: From Albany, OR to Twin Falls, ID
Distance: 623 Miles
Comment:

She was fantastic! My dog welcomed us with a full body wag. He was so happy to see us. (what happens when he's gone for 6 months with family and friends) I literally found her yesterday morning and he was here the next day (afternoon) I was able to see her movement on a live GPS so I always knew where he was at all times. He is a senior dog too. (10 years old) I definitely would hire her again in a heartbeat without a second thought if I needed transportation for any pet. She is amazing. Thank you for bringing my old man home safe!

Contract Name: Shipment from Oakland, CA to Los Angeles, CA
Rating:
5/5

Date: Feb 23, 2020
Route: From Oakland, CA to Los Angeles, CA
Distance: 363 Miles
Comment:

Pawfessionals was a real pleasure to deal with! Great communication, prompt response times, and really couldn’t be happier. Thanks for everything ~ 5 out of 5 stars ⭐️ ⭐️⭐️⭐️⭐️

Contract Name: Shipment from Farmville, VA to Brentwood, CA
Rating:
5/5

Date: Feb 17, 2020
Route: From Farmville, VA to Brentwood, CA
Distance: 2804 Miles
Comment:

Exceptional customer service.i would use her service again. I am very satisfied with her.

Contract Name: Shipment from Long Beach, CA to Leland, NC
Rating:
5/5

Date: Feb 16, 2020
Route: From Long Beach, CA to Leland, NC
Distance: 2599 Miles
Comment:

Crystal was great! Unfortunately the trip took twice as long as expected, but life happens and seeing how relaxed and unbothered my cat was from the trip was all I could hope for. Would definitely recommend her!

Contract Name: Small dog from Franklin
Rating:
5/5

Date: Feb 15, 2020
Route: From Franklin, NJ to Albuquerque, NM
Distance: 1958 Miles
Comment:

Excellent communication from Crystal the whole trip. She even gave me some helpful suggestions after we had our new dog home for a few hours. I would highly recommend Crystal! She works hard for her charges and it shows!!

Contract Name: Medium dog from Erie
Rating:
5/5

Date: Feb 13, 2020
Route: From Erie, PA to Boulder City, NV
Distance: 2206 Miles
Comment:

Crystal was a dream come true she treated my boo boo like her own had treats toys and chew bones gave me pics and even short films of him the price was great service great had to pull the little bat turd out he didn't want to leave lol crystal gets a 10 out of 10 from me thank you so much for being such a wonderful person crystal I recommend your service above all others ???

Contract Name: Shipment from Bakersfield, CA to Seattle, WA
Rating:
5/5

Date: Feb 11, 2020
Route: From Bakersfield, CA to Seattle, WA
Distance: 1023 Miles
Comment:

Very friendly and willing to work with you.

Contract Name: Large dog from Pittsburg
Rating:
2/5

Date: Feb 08, 2020
Route: From Pittsburg, CA to Norfolk, VA
Distance: 2945 Miles
Comment:

She took twice as long to get them here than was told. She had an attitude when asking why so long. She took them to her personal home which was not agreed upon.

Contract Name: Shipment from South Holland, IL to Norfolk, VA
Rating:
5/5

Date: Feb 05, 2020
Route: From South Holland, IL to Norfolk, VA
Distance: 869 Miles
Comment:

Absolutely amazing experience with Crystal. I was a little apprehensive with booking someone that I did not know. But Crystal was so tentative to my Dog along the trip, I got picture updates throughout the day and always knew how my dog was doing. Will definitely book with her again if needed in the future!!

Contract Name: Shipment from Harrington, DE to Madera, CA
Rating:
5/5

Date: Feb 04, 2020
Route: From Harrington, DE to Madera, CA
Distance: 2868 Miles
Comment:

Crystal was the nicest person ever and she took such good care of my mother in law’s puppy! She texted me every day and kept me updated with pictures and videos of him to show how he was doing. If I ever need to have another puppy moved across the country, I know who to call! Definitely go with Crystal if you’re stuck between shippers because she provides safe travel while comforting your animals like they were her own and at a really good price as well! If I could give her more stars I would! Definitely would 100% recommend!

Contract Name: Shipment from Colt, AR to Lompoc, CA
Rating:
5/5

Date: Feb 02, 2020
Route: From Colt, AR to Lompoc, CA
Distance: 1896 Miles
Comment:

Pafwessionals Pet Transport is awesome! Very professional. From start to finish, she kept in touch and left me assured that my delivery would make it safely and on time. Crystal keep me updated with live GPS tracking as promised and live video and pictures through out the delivery process. She also answered my calls and text messages when ever I had a question.Everything went smoothly, would totally use the service again!

Contract Name: Shipment from Reeds Spring, MO to Riverside, CA
Rating:
5/5

Date: Jan 21, 2020
Route: From Reeds Spring, MO to Riverside, CA
Distance: 1597 Miles
Comment:

Great communication. Arrived on time. Very friendly. Will sue agian

Contract Name: Easytrack FS patient lift system
Rating:
5/5

Date: Jan 19, 2020
Route: From Raleigh, NC to Dana Point, CA
Distance: 2605 Miles
Comment:

Pafwessionals Pet Transport is awesome! Very professional. From start to finish, she kept in touch and left me assured that my delivery would make it safely and on time. Everything went smoothly, would totally use the service again!

Contract Name: Shipment from Broadway, NC to Barstow, CA
Rating:
5/5

Date: Jan 19, 2020
Route: From Broadway, NC to Barstow, CA
Distance: 2425 Miles
Comment:

Hands down for this girl. My first booked shipment with another shipper was canceled due health issues. Things happen in life but I urgently needed a somebody to bring my beagle pup to the west coast. Thank god for Crystal who jumped in immediately and on top she offered me a good deal. This woman is worth every penny. She is there when she says she will be and delivered in time. Me and the husband got updated daily with pictures and status. The doggy arrived safe and sound in California and is a happy camper. Thank you so much Crystal for your help. And kudos to all the driving she does, yet the animals are first priority and well taken care of during the trip. Thank you for all the help Crystal. We'll definitely refer you if we hear about somebody in need. Manuela, Rob & Jake

Contract Name: Shipment from La Palma, CA to Matthews, NC
Rating:
5/5

Date: Jan 13, 2020
Route: From La Palma, CA to Matthews, NC
Distance: 2427 Miles
Comment:

Great overall experience. Kept me in the loop the whole time with gps, videos and pix. Personable and timely delivery.

Contract Name: Large dog from Hayward
Rating:
5/5

Date: Jan 11, 2020
Route: From Hayward, CA to Union City, GA
Distance: 2460 Miles
Comment:

He arrived in the same condition that he left. The check in pics and videos along the way were appreciated. Open and frequent communication eased any worry. I’d use this service again and recommend it without question.

Contract Name: Large dog from Los Angeles
Rating:
5/5

Date: Jan 05, 2020
Route: From Los Angeles, CA to Fortuna, CA
Distance: 614 Miles
Comment:

Cristal is astounding! I will use her for every shipment going forward!!! She is kind. Generous and caring. She is so wonderful to the animals and communicative with the owners. She sent video and photos and was extremely kind to our Mr. Brown. Even buying him a pupacino along the way!!!!

Contract Name: Shipment from Los Angeles, CA to Longmont, CO
Rating:
5/5

Date: Dec 21, 2019
Route: From Los Angeles, CA to Longmont, CO
Distance: 1057 Miles
Comment:

Crystal is the Best coast to coast!!!

Contract Name: Shipment from Catasauqua, PA to Bothell, WA
Rating:
5/5

Date: Dec 17, 2019
Route: From Catasauqua, PA to Bothell, WA
Distance: 2808 Miles
Comment:

Crystal is amazing at her job. She made me feel Comfortable with her right away, treated my little meow like The queen she is, and sent me pics and updates along the way. If I ever have to do this again I will definitely think of Crystal first and recommend her to my friends.

Contract Name: Shipment from St. Louis, MO to Peoria, AZ
Rating:
5/5

Date: Dec 16, 2019
Route: From St. Louis, MO to Peoria, AZ
Distance: 1503 Miles
Comment:

Crystal was great. Very friendly and helpful. She drove my dog across quite a few states and got him home safely. I recommend.

Contract Name: Shipment from Portsmouth, VA to Independence, OR
Rating:
5/5

Date: Dec 13, 2019
Route: From Portsmouth, VA to Independence, OR
Distance: 3016 Miles
Comment:

Driver was amazing, she delivered my German Shepherd happy and clean. She was outstanding when it came to communication, and even sent several photos. You can tell how much she adores the animals she transports. I would absolutely recommend this company!

Contract Name: Shipment from Shaw Air Force Base, SC to Glendale, AZ
Rating:
5/5

Date: Dec 10, 2019
Route: From Shaw Air Force Base, SC to Glendale, AZ
Distance: 2125 Miles
Comment:

Omg! A wonderful experience. She delivered my Dane to me on time and at a great price. Such a friendly young woman who truly cares about the pets in her care. I especially like that I could keep tabs on their progress on Google maps and she updated me with pics everyday! Super!

Contract Name: Small dog from Leavenworth
Rating:
5/5

Date: Dec 05, 2019
Route: From Leavenworth, KS to Bishopville, MD
Distance: 1214 Miles
Comment:

Sent photos the entire trip. Our puppy arrived safely. Thanks

Contract Name: Shipment from Scottsdale, AZ to Norwalk, CT
Rating:
5/5

Date: Dec 05, 2019
Route: From Scottsdale, AZ to Norwalk, CT
Distance: 2468 Miles
Comment:

Crystal of Safe Haven Pet Transport has been absolutely wonderful in transporting our Saint Bernard from Arizona to Connecticut. Daily updates of our Baby take-ing walks, feeding, hanging out at hotel. Five Diamond Service deserving a Five Star review !!!

Contract Name: Shipment from El Paso, TX to Petersburg, VA
Rating:
5/5

Date: Dec 04, 2019
Route: From El Paso, TX to Petersburg, VA
Distance: 1932 Miles
Comment:

Crystal was amazing!! She was very understanding and worked with me the entire way! She was very responsive, sent many pictures as well as videos, and she took great care of my fur baby <3 if i needed any more of my babys to be transported in the future i would definitely go with Crystal again!

Contract Name: Medium dog from Garden City
Rating:
5/5

Date: Dec 03, 2019
Route: From Garden City, MO to Brentwood, TN
Distance: 573 Miles
Comment:

Awesome experience. Pup arrived happy. ?

Contract Name: Shipment from Norfolk, VA to Chula Vista, CA
Rating:
5/5

Date: Nov 18, 2019
Route: From Norfolk, VA to Chula Vista, CA
Distance: 2723 Miles
Comment:

Amazing! Had a couple of hiccups on my end but she was phenomenal at helping me out. She made the very far drive in good timing as well as keeping me posted along the way. My two cats were very well taken care of with her and if I ever needed her help again I would happily ask her before anyone else! Me, my wife, and my two kitties thank her for her great services and hope she has many more safe travels!

Contract Name: Shipment from Chandler, AZ to Greensboro, NC
Rating:
5/5

Date: Nov 09, 2019
Route: From Chandler, AZ to Greensboro, NC
Distance: 2098 Miles
Comment:

Crystal was amazing! When looking to find a transport service to move my shy, nervous, and hyper submissive little Australian Shepherd from Phoenix, AZ to Greensboro, NC, Crystal’s reassurance about the trip, even before pick up was great! The day of pick-up she took some extra time to let my dog warm up to her before loading him up, even taking him on a short walk with me and my girls. We received daily videos and messages letting us know how Teddy was doing throughout the trip. My two girls loved the gps link Crystal provided, as they could see where their doggy was every step of the way. She even went above and beyond, offering to take him by a pet wash to get him all cleaned up before delivery. We were very pleased with her gentle care and handling of Teddy, and were delighted that he seemed very unfazed by what, otherwise, could have been a difficult trip for our beloved pet!

Contract Name: Large dog from Seattle
Rating:
5/5

Date: Nov 08, 2019
Route: From Seattle, WA to Greenville, NC
Distance: 2956 Miles
Comment:

Crystal is our saver. She is very responsive and took care of my two dogs as her own dogs. Great communication. Had great experience in both coast-to-coast driving and dog training. Our dogs fell in love with her when she delivered to us. Highly recommended to everyone who needs dogs transportation for long distance.

Contract Name: Cats from Santa Rosa
Rating:
1/5

Date: Nov 07, 2019
Route: From Santa Rosa, CA to Asheville, NC
Distance: 2641 Miles
Comment:

SHE LOST MY BABY!!!! Charlie was a Tuxedo Scottish fold and so sweet. It has taken me awhile to write this review because I have been so sad and angry. I hired Crystal to transport mine and my family's cats across country from CA to NC. I talked to her for weeks letting her know that this was my biggest worry about the move. She assured me they would be well taken care of and even sent me pictures of the large comfortable secure crates she was going to transport them in. When she arrived, late, she had no room for our cats and shoved them in her back window in their soft carriers surrounded by several large barking dogs. They were terrified. She assured me she was on her way to dropping the dogs off and they would be comfortable and taken care of. At this point I was crying but had no choice as we were all packed for the road and moved out of our houses. The next morning I got a call that she lost the Black one. ( They were wearing collars and tags). She lost him in a Burger King parking lot in Oregon (the opposite direction of NC!!!) To make a long story a little shorter, when she arrived she would not release the rest of my cats (or return Charlie if found since all lost signs had her contact info on them) until I signed something saying I would not try to ruin her business and I had to transfer the $900 I owed her!! (she took $50 off for losing my cat!!) The cats were covered in feces and urine and still won’t go in a carrier without screaming and going to the bathrooms on themselves. It was animal cruelty. Do not give this woman your animals!! My heart is broken. It has been 4 months and I am still praying for a miracle. ------------------------------------------------------------------------- DRIVER REBUTTAL: I feel terrible about Charlie’s escape, and I have tried to make amends. To date, I have invested over 100 hours walking the immediate area (with posters) and on the phone with rescues, as well as hired Portland pet sitters to leave treats and food. The document provided to the customer indicated that my goal was to make it right, including expedited transportation to NC once he was found. However, the REASON he got out was the customer provided soft sided carriers that had faulty zippers. The cats were represented as being capable of traveling together but exhibited signs of extreme stress aggression. I also offered to provide a deduction if any of the family members were willing to take a cat in their vehicle, or cancel altogether as no money had been exchanged. The family of 8+ members caravanning in 3 or 4 vehicles, concurrent my route declined. I hired a certified vet tech and groomer along this trip for the sole purpose of taking care of these particular cats. She was taking a photo of Charlie when the zipper failed. The evening before delivery she bathed every cat so there’s NO way they were covered in feces. Photos of the cats were sent every day and I still have the ones showing them freshly bathed. This experience taught me several lessons: 1. I no longer accept soft sided carrier cases for cats or dogs. Only metal or hard plastic. 2. If there is any concern for the quality of materials provided for harnesses or collars, a “secondary safety” is used in the form of a metal choke chain and leash. 3. Cats are no longer handled outside of crate without being confined to a perimeter to prevent escape. 4. This was the first - and last - time I’ve ever partnered with someone to provide support for a cross country, 15K+ mile drive. Her handling of the cats was always kind and humane. 5. This is the only pet that has not been returned home, out of hundreds transported over the years. There is still hope for Charlie, especially if he is microchipped. -------------------------------------------------------------------------

Contract Name: Shipment from Baltimore, MD to Sierra Vista, AZ
Rating:
5/5

Date: Nov 06, 2019
Route: From Baltimore, MD to Sierra Vista, AZ
Distance: 2292 Miles
Comment:

She sent cute update pictures and I could tell my dog was very comfortable. She got my baby here fast and was very nice and professional. My dog loved her

Contract Name: Less than Truckload from Portland
Rating:
5/5

Date: Oct 27, 2019
Route: From Portland, OR to Los Angeles, CA
Distance: 969 Miles
Comment:

So responsive and great to work with!

Contract Name: Cats from Santa Clarita
Rating:
5/5

Date: Oct 27, 2019
Route: From Santa Clarita, CA to Lake Stevens, WA
Distance: 1158 Miles
Comment:

Crystal did a great job keeping me updated on how my kitty was doing and made me feel so at ease about his big trip from California to Washington. You could tell she genuinely loves animals and enjoys what she does. She was flexible with our timeline and really went above and beyond my expectations. I would definitely recommend her services.

Contract Name: Shipment from Las Vegas, NV to Summerville, SC
Rating:
5/5

Date: Oct 17, 2019
Route: From Las Vegas, NV to Summerville, SC
Distance: 2248 Miles
Comment:

Crystal was great. She sent updates once a day. Super friendly and always flexible with us and vice versa!! Definitely use her again if we ever move cross country again!

Contract Name: Shipment from Dayton, OH to Elmira, OR
Rating:
5/5

Date: Sep 23, 2019
Route: From Dayton, OH to Elmira, OR
Distance: 2410 Miles
Comment:

Crystal was awesome! She took my dog and my car from Ohio to Oregon and we had no issues. My dog is very nervous and does not do good with people but she had no problems getting him there. She kept me and my wife updated the entire time and was very flexible in working with us on the pick up and drop off date. She was very professional and I cannot recommend her enough to those out there who are nervous about transporting your pets.

Contract Name: Shipment from Chicago
Rating:
5/5

Date: Sep 17, 2019
Route: From Chicago, IL to Los Angeles, CA
Distance: 2020 Miles
Comment:

Crystal was amazing! I had to arrange transport for my boss's son's pets from Chicago to Los Angeles. The pets were a 50 lb Husky, a Bengal cat, a gecko, and 3 snakes. I did not think I was going to find anyone up to the challenge. Crystal responded right away. She had a positive attitude, seemed knowledgable and experienced with pet transport, and seemed excited to work with us. Her quote was reasonable and she kept us posted on the pets along the way. I'm sure it wasn't the easiest trip, but she never complained and was so positive and upbeat while they were on the road. I'm so grateful she took on the job and took such great care of the animals! I would recommend her to anyone looking for exceptional quality pet transport. Thank you!!

Contract Name: Medium dog from Spartanburg
Rating:
5/5

Date: Sep 16, 2019
Route: From Spartanburg, SC to San Diego, CA
Distance: 2311 Miles
Comment:

Crystal was AMAZING!! She kept me update with photos and videos everyday. If you need your pet transported don't hesitate to use Safe Haven Pet Transport.

Contract Name: Shipment from New York, NY to Santa Monica, CA
Rating:
5/5

Date: Sep 02, 2019
Route: From New York, NY to Santa Monica, CA
Distance: 2815 Miles
Comment:

Crystal was wonderful! She picked up our cat on time and drove him from NY to LA. Crystal communicated with us all along the way and sent photos. She took great care of “Shadow “. Thank you for being so caring.

Contract Name: Furniture from Claremore
Rating:
5/5

Date: Aug 28, 2019
Route: From Claremore, OK to Landrum, SC
Distance: 912 Miles
Comment:

She was great to work with! Our oversized family heirloom rocking chair was delivered safely across the U.S.. We would recommend and also use her again! Thank you!!

Contract Name: Dirt Bike from Bend
Rating:
5/5

Date: Aug 28, 2019
Route: From Bend, OR to Bixby, OK
Distance: 1837 Miles
Comment:

Thank you safe Haven pet transport for the fast response and fair shipping price

Contract Name: Shipment from Bristol
Rating:
5/5

Date: Aug 27, 2019
Route: From Bristol, VA to Antelope, CA
Distance: 2581 Miles
Comment:

Fantastic and friendly driver. Tricky shipment (electric bike) and she handled it with speed and care. Great communication... Made pick-up and delivery a breeze for busy people. Hope to use her again. Best part, best price

Contract Name: Shipment from Graham, WA to Newport News, VA
Rating:
5/5

Date: Aug 23, 2019
Route: From Graham, WA to Newport News, VA
Distance: 2946 Miles
Comment:

Crystal was amazing. She gave me immediate comfort that my daughter cats was in safe hands. Upon arrival the cats was adamant about not going into the carriage, she sat down on the floor , rubbed his head and gently put him in his carrier. Her transportation vehicle and car was quite comfortable for both her and the other animals she was transporting. I give her a 5 star for website and ? for herself. She is gentle and amazing ?

Contract Name: Medium dog from Rocky Point
Rating:
1/5

Date: Aug 19, 2019
Route: From Rocky Point, NC to Peoria, AZ
Distance: 2302 Miles
Comment:

Worst experience: Messages me early to tell me she misread the dates and asked if she could pick my dog up 8 days early. Had to turn around because she lost someone else's pet. Told me originally my pup would arrive Friday, then it changed to Saturday, then it changed again to Sunday, finally it was today Monday my pup finally arrived at her destination. We told the lady multiple times that the harness was on upside down and needed to be corrected, yet we kept receiving photos and videos of our dog with the harness on upside down. She never asked if our dog could be without a leash but allowed our dog to roam freely at a dog park repeatedly. Also she didn't ask if she could throw away our dogs toy but did so anyways, didn't send us a picture of the supposedly ruined toy or ask us if we would want it to try and salvage said ruined toy. She also couldn't find the leash, that was supposed to be with our dogs stuff. Definitely not impressed with this lady and will never be using her services again. Refusal to follow basic instructions and general carelesness over the safety and well being of not just my animal but apparently all of the animals she was charged with transporting not only reflects poorly on your service its inexcusable and needs to be addressed. -----------------------------------------------Driver's Rebuttal: I pride myself on providing quality care and would never do something contrary to a stated expectation. One need only to look at their original trip post to see that: 1. The dog was represented as being socialized with other dogs and on leash / off leash trained and 2. Delivery was still made within stated delivery range. Customer never communicated that she was dissatisfied during transport, which is why this review is such a surprise. The dog was sweet and well provided for while I transported her across country in temperatures that often exceeded over 100°. Since price was a main motivator for client, she was agreeable to the timeline and was compensated with an additional 10% off discount for the inconvenience. Her fiancée, who identified himself as a former dog trainer, and I discussed preferences during pickup and there was no objection with her interacting with other dogs, or going to the dog park. Customer was given daily updates and sent no less than five photos or videos of her dog playing in enclosed areas and there was NEVER a comment that this was not acceptable. (Dogs under my care are only allowed to free play once the ok is given by their owners and their temperaments are tested by me. Puppies and the vast majority of other pets are handled one-on-one and kept separate.) Early on, their dog was not eating during scheduled mealtime, so I was instructed to let her free eat with kibble in her bowl at all time. Because they choose to feed their dog Pedigree food, the artificial color dyes rubbed off on everything in the kennel when wet and required ongoing cleaning. The stuffed toy was beyond a simple wiping off and smelled rancid. Customers are advised that “soft goods” like towels, blankets and toys may become soiled or lost and may not make it through the trip. (Running water is often a commodity, and access to a washer is rare.) There was also only ONE instance of the dog’s harness being upside down, after she had spent an hour playing, and It was corrected immediately. On the day of delivery, I simply asked for clarification on which of the four nearly identical black leashes I had belonged to her. My policy for scheduling delivery is described in my profiles. I can’t guarantee delivery time until about 400 miles out- there are simply too many variables. Unforeseen delays may arise, and they are addressed and communicated. I will be clarifying my protocol for future trips, but safety is always my primary concern. Screenshots of all communication between myself and the customer have been provided to website admin to show the client was fully informed and agreeable during transit.

Contract Name: Shipment from Olympia, WA to Oak Ridge, TN
Rating:
5/5

Date: Aug 04, 2019
Route: From Olympia, WA to Oak Ridge, TN
Distance: 2588 Miles
Comment:

We can’t say enough about Crystal! Our first experience with something like this and she made it easy. We can’t recommend her enough! Great communication, daily updates with video and the price was extremely affordable! Thank you, Crystal for taking such good care of our fur baby!

Contract Name: Shipment from Richland, WA to Buffalo, MN
Rating:
5/5

Date: Jul 24, 2019
Route: From Richland, WA to Buffalo, MN
Distance: 1494 Miles
Comment:

Crystal was compassionate, caring, and responsive. She worked with me and my schedule to adjust our shipping location, day, and time. She went above and beyond to make this move stress-free, because, lets face it, shipping a beloved pet is not stress free! Crystal sent me lots of pictures and videos and this was awesome. I did read the 2 negative reviews she has and felt they are unfounded. She texted me when there were delays (there's a human factor here, and I'd rather have my pets exercised appropriately than rushed to the destination). She takes into consideration the family needs, and lets me know in advance when there'd be a delay (i.e.: traffic). I don't feel there's enough room to write an adequate review for this person. She truly cares about every animal she transports, and puts their interests first. GPS for other shippers is an extra charge, so are pictures. Crystal includes this. She was amazing and I will definitely use her again. Thank you for taking such good care of my fur baby!

Contract Name: Shipment from Burbank
Rating:
5/5

Date: Jul 24, 2019
Route: From Burbank, CA to Red Oak, IA
Distance: 1591 Miles
Comment:

Took good care of my bass, very responsive , friendly and easy on the eyes! What more could I ask for.

Contract Name: Large dog from Chester
Rating:
5/5

Date: Jul 23, 2019
Route: From Chester, MD to Irvine, CA
Distance: 2683 Miles
Comment:

Crystal is very experienced in transporting animals across country and it is obvious she really loves animals too! Once the plans were set, the communication was flowing and perfect. I was able to track her travel progress through GPS and so many great videos/photos of my dog. I would highly recommend Crystal to anyone looking for pet transporting services. I will certainly contact her again for any similar future needs.

Contract Name: Small dog from Atlanta
Rating:
5/5

Date: Jul 16, 2019
Route: From Atlanta, GA to Friant, CA
Distance: 2339 Miles
Comment:

I was unsure at first about using a ground courier to deliver my puppy. But my puppy was considered a snub nosed breed and couldn’t be shipped by air like my dog 13 years ago. After my first conversation with Crystal I knew it was her I wanted to deliver my pup. She was honest and very clear as to what I could expect. She picked up from my breeder and delivered to my door. The puppy seemed well taken care of and happy. She sent me daily photos and it was great that I could track her travel progress through gps. I would definitely use her again in the future.

Contract Name: Medium dog from Yucaipa
Rating:
5/5

Date: Jun 26, 2019
Route: From Yucaipa, CA to Cranberry Township, PA
Distance: 2066 Miles
Comment:

Crystal was amazing with our dogs! Great communication to set this up and in transit. Our dogs loved her!

Contract Name: Shipment from Perris, CA to Summerton, SC
Rating:
5/5

Date: Jun 24, 2019
Route: From Perris, CA to Summerton, SC
Distance: 2429 Miles
Comment:

We are very thankful for Crystal! ~She drove our Charley to South Carolina all the way from California!! And for a very reasonable price! Along the way she sent us videos and photos to let us know he was doing okay, and it looked like he was having a ball to me! Her genuine love for animals came through loud and clear, we were very happy we chose her to travel the country with our Woofie~~ Thanks again Crystal, Charlie is going to miss you?

Contract Name: Shipment from Cleveland
Rating:
5/5

Date: Jun 21, 2019
Route: From Cleveland, TN to Bayonne, NJ
Distance: 793 Miles
Comment:

She is so awesome and professional. Very friendly kept in touch .

Contract Name: Large dog from Raleigh
Rating:
5/5

Date: Jun 21, 2019
Route: From Raleigh, NC to Calabasas, CA
Distance: 2567 Miles
Comment:

Crystal took such good care of our 6 month old puppy. She transported him from North Carolina to California. Trip took about 6 days and she sent pics and updates every day. She is very reasonably priced and was super easy to work with.

Contract Name: Medium dog from Memphis
Rating:
4/5

Date: Jun 18, 2019
Route: From Memphis, TN to Huntington Beach, CA
Distance: 1803 Miles
Comment:

Crystal was very responsive and kept me updated with pictures from the road. She picked up on time and even after being delayed due to a flat tire in Nevada. actually delivered Lyla in the timeframe promised. I am glad we chose transport even though I had never done so before and was a bit nervous about giving our beloved furbaby to a stranger. Crystal made the process less stressful than anticipated. Thank you Crystal and Christine!

Contract Name: Small dog from
Rating:
5/5

Date: Jun 09, 2019
Route: From , NC to Durham, NC
Distance: 183 Miles
Comment:

Crystal was very good with keeping me informed and sending updates when I asked. Thank you for helping me get my little puppy home!

Rating:
5/5

Date: Jun 01, 2019
Comment:

Pawfessionals Pet Transport {USDA + Pet CPR} is now part of our certified driving team, offering you the most trusted and secure transportation available.

Contract Name: Shipment from Jonesboro, AR to Beverly Hills, CA
Rating:
5/5

Date: May 23, 2019
Route: From Jonesboro, AR to Beverly Hills, CA
Distance: 1779 Miles
Comment:

Crystal was wonderful! Very responsive, professional and most importantly, completely trustworthy! It’s a bit scary sending something you love across the country with a stranger. Crystal kept me updated and sent pictures and video anytime I requested. Thank you so very much Crystal ??

Contract Name: Shipment from Las Vegas, NV to High Ridge, MO
Rating:
5/5

Date: May 23, 2019
Route: From Las Vegas, NV to High Ridge, MO
Distance: 1594 Miles
Comment:

Driver was absolutely amazing. My dog can be a little aggressive but she walked me right through on how to help them meet. She kept me updated at all times. My dog loved her. She was on time and incredibly nice. I highly recommend her. She will take care of your fur baby as if it were her own. She’s very understanding.

Contract Name: Shipment from Turbotville, PA to Taylorsville, UT
Rating:
5/5

Date: May 05, 2019
Route: From Turbotville, PA to Taylorsville, UT
Distance: 2008 Miles
Comment:

Crystal is just great. She went above and beyond with daily pictures and updates. I would not hesitate to recommend her. She took a special interest in the dog we purchased and it did come with some challenges. Thank you Crystal!!!!!

Contract Name: Medium dog from Redwood City
Rating:
5/5

Date: Apr 01, 2019
Route: From Redwood City, CA to Wisconsin Dells, WI
Distance: 2132 Miles
Comment:

Crystal was great, she delivered our Westie from CA to WI. She sent periodic updates and took good care of our 13 year old dog. We received frequent pictures and status of the trip and she was able to dedicate some time with our senior dog. Coordinating pick-up and delivery times were somewhat spontaneous since she has several other pets to deliver, so expect to be ready when she's near the area.

Contract Name: Shipment from Sevierville, TN to Denver, CO
Rating:
5/5

Date: Apr 01, 2019
Route: From Sevierville, TN to Denver, CO
Distance: 1371 Miles
Comment:

Crystal did a wonderful job, bringing my adult German shepherd to me. Ella (my dog) has digestive issues and gets carsick, Crystal took excellent care of her. She was prompt with delivery, and easy to keep in touch with. She sends photos of your animal on the trip to keep you posted. I would highly recommend her to anyone, and I would definitely use her service again. Thank you! CPL Barry Lesnick USAR

Contract Name: Furniture from Ladera Ranch
Rating:
5/5

Date: Mar 30, 2019
Route: From Ladera Ranch, CA to Omaha, NE
Distance: 1563 Miles
Comment:

Crystal was on time, courteous, and easy to work with! She transported our family heirloom dining room table back to relatives in the Midwest from the West Coast! Delivered without any problems and on time! Thank you Crystal!!

Contract Name: Medium dog from Wichita
Rating:
5/5

Date: Mar 26, 2019
Route: From Wichita, KS to Huntington Beach, CA
Distance: 1390 Miles
Comment:

Where to start? Props to Crystal, she is super down to earth, sweet, helpful woman. I thank God I found her to transport our baby Mocha. She did everything exactly the way she said. Thank you Crystal!! If I am in need or anyone I know is in need I would definitely refer you'r agency. Again thank you so much.

Contract Name: Large dog from Raleigh
Rating:
5/5

Date: Mar 26, 2019
Route: From Raleigh, NC to Jackson, CA
Distance: 2794 Miles
Comment:

I was more that happy with the service an security of my pet. She was on time an very responsive an personal with my baby i will definitely use her agen.

Contract Name: Shipment from Heber City, UT to Livermore, CA
Rating:
5/5

Date: Mar 26, 2019
Route: From Heber City, UT to Livermore, CA
Distance: 781 Miles
Comment:

crystal was great. kept us up to date on progress with pics and real time GPS using google maps. Crystal obviously cared for the dog, despite only being in her care for a few hours. She also arrived well ahead of schedule which was a bonus for my wife who was eagerly awaiting our new arrival!

Contract Name: Shipment from Bucyrus, MO to Cañon City, CO
Rating:
4/5

Date: Mar 24, 2019
Route: From Bucyrus, MO to Cañon City, CO
Distance: 860 Miles
Comment:

Friendly, a dog lover, delivered puppy safe and sound

Contract Name: Shipment from Reading, MI to Ooltewah, TN
Rating:
5/5

Date: Mar 18, 2019
Route: From Reading, MI to Ooltewah, TN
Distance: 568 Miles
Comment:

Crystal was responsive, on time and took great care of my pet......you will feel comfortable with your pet in her care

Contract Name: Shipment from San Diego, CA to Chamblee, GA
Rating:
5/5

Date: Mar 14, 2019
Route: From San Diego, CA to Chamblee, GA
Distance: 2154 Miles
Comment:

Got our puppy here from San Diego to Atlanta in 4 days. Stayed in communication the whole time. Puppy arrived happy!

Contract Name: Large dog from Oakland
Rating:
5/5

Date: Mar 13, 2019
Route: From Oakland, CA to West Memphis, AR
Distance: 2082 Miles
Comment:

I am a handler and trainer. What I liked best about this driver was the level headed safety decisions to stop when weather became unstable and severe. She found a hotel and waited the storm out. Enough pictures were sent were sent so I could know my dog was taken care of. My big dog was controlled but handled with with care. I am very vey happy with the service provided. AAA Best of the best!

Contract Name: Shipment from Kent, WA to Eureka, CA
Rating:
5/5

Date: Mar 11, 2019
Route: From Kent, WA to Eureka, CA
Distance: 570 Miles
Comment:

Crystal was the most fabulous, friendly, and sweet driver we could have ever asked for. She took the time to get to know our cat, Wyatt, before the long journey from Kent to Eureka which made all the difference. We will absolutely use Crystal again for all our shipping needs.

Contract Name: Art from Annandale
Rating:
5/5

Date: Mar 07, 2019
Route: From Annandale, VA to Milpitas, CA
Distance: 2841 Miles
Comment:

She transported a large, unusually shaped, fine-art sculpture across the country very at a reasonable rate. The sculpture was wrapped very well (I specifically did not want it crated). She was able to pick up the item the next day, and the seller of the art spoke kindly of her. The piece went from Virginia to California in 10 days, could have been early if not for the horrible weather across the country at the time. She was very quick to respond to any requests. I wouldn’t hesitate to hire her again.

Contract Name: Medium dog from Ruther Glen
Rating:
1/5

Date: Mar 05, 2019
Route: From Ruther Glen, VA to Amarillo, TX
Distance: 1566 Miles
Comment:

Terrible experience. This lady did nothing she said she would do. No contact while in transit unless generated by me. Changed delivery day and time 3 different times. Did not bring me rabies tag and promised she would send it to me....never did. Do not use this lady unless you want a stressful and full of lies experience. ------------------------------------------------ DRIVER'S REBUTTAL: I'm attaching proof showing that I proactively provided daily updates of the dog while in transit, per my usual process. There was a substantial snow storm on the east coast, followed by tornados in the South. I called the customer to tell him of the weather and that my arrival was going to delayed a day. He did not want me to coming to his ranch after dark, so I spent the money for a hotel room. He was insistent that he wanted the dog as fast as possible, so I offered him to meet up with me as soon as I arrived in Amarillo. He declined. We ended up meeting the next morning and he received the dog in fine condition. I did not change the delivery time three times as he claims; I was essentially one day late due to extreme weather and I proactively reached out to him every day of the trip. The breeder did not give me paperwork and the rabies tag was affixed with a cheap clasp. I did not remove the tag and assume the puppy may have lost it while playing or walking. As I promised I would do, I did look for it when I was at my house (these transports require weeks/months on road, away from home) but could not find it. I offered to pay for the replacement cost of the tag several times before the customer got incredibly nasty and rude. Given that other customers had a positive experience with same level of communication on this trip, despite delays that were BEYOND MY CONTROL, a one star review is completely unwarranted.

Contract Name: Medium dog from Hinckley
Rating:
5/5

Date: Feb 25, 2019
Route: From Hinckley, MN to Simla, CO
Distance: 974 Miles
Comment:

She is a wonderful, dependable driver! I would definitely use her again. She was great at keeping in touch, she did what she said she would and was on time with delivery of my puppy.

Contract Name: Large dog from Nashville
Rating:
5/5

Date: Feb 24, 2019
Route: From Nashville, TN to Galloway, NJ
Distance: 848 Miles
Comment:

Amazing with the pups got to the destination when she said she would updated me on how the pups were doing as well. Best choice I’ve made ??

Contract Name: Vintage Moped (Not Running)
Rating:
5/5

Date: Feb 18, 2019
Route: From Queensbury, NY to Denver, CO
Distance: 1821 Miles
Comment:

Contract Name: Small dog from Baltic
Rating:
1/5

Date: Feb 18, 2019
Route: From Baltic, OH to Las Cruces, NM
Distance: 1680 Miles
Comment:

There’s a reason why she has the cancellation rate she does. Could not pick up our puppy on agreed upon dates. There was always an excuse, and ZERO communication. We cancelled and booked with someone else that got our puppy to us on time.

Contract Name: Shipment from Milan, IL to Rio Rancho, NM
Rating:
5/5

Date: Feb 16, 2019
Route: From Milan, IL to Rio Rancho, NM
Distance: 1173 Miles
Comment:

Happy with the service. My dog arrived fine!

Contract Name: Glassware from Smithtown
Rating:
5/5

Date: Feb 16, 2019
Route: From Smithtown, NY to Littleton, CO
Distance: 1839 Miles
Comment:

Crystal was super awesome, she arrived when she said she would and delivered when she said she would. We loved having the ability to track her along the way with GPS. Would definitely recommend her!! forget 5 stars, we would give her 10!!!

Contract Name: Shipment from Pantego, NC to New York, NY
Rating:
5/5

Date: Feb 10, 2019
Route: From Pantego, NC to New York, NY
Distance: 456 Miles
Comment:

Crystal was very responsive and easy to work with.

Contract Name: Shipment from Eureka, CA to Nashville, TN
Rating:
5/5

Date: Feb 09, 2019
Route: From Eureka, CA to Nashville, TN
Distance: 2488 Miles
Comment:

Crystal was an excellent choice to transport our precious puppy, Rigby, all the way from the Cali coast to TN. The puppy’s needs are her highest priority & she was always available with an update or a picture or video. We were also able to track her with the link she shared with us. She was able to meet all the dates of pick up and delivery we agreed on & was very affordable. We recommend her for sure!

Contract Name: Shipment from Rochester, WA to Colorado Springs, CO
Rating:
5/5

Date: Feb 03, 2019
Route: From Rochester, WA to Colorado Springs, CO
Distance: 1403 Miles
Comment:

The driver was very responsive, kept updating me daily with pictures as promised, and was extremely friendly. I was tremendously satisfied and would highly recommend this service for anyone's pet transportation.

Contract Name: Dogs from Elmira
Rating:
5/5

Date: Jan 26, 2019
Route: From Elmira, NY to Hobbs, NM
Distance: 1838 Miles
Comment:

We were moving across country and needed our dogs transported. Crystal was absolutely great to work with in a stressful time. She was in constant contact with us and kept us updated thruout the entire process. She even went out of her way to meet me at a different location when we had a family emergency. She’s just a wonderful person.

Contract Name: Sporting Items from Westminster
Rating:
5/5

Date: Jan 25, 2019
Route: From Westminster, MD to Stafford, TX
Distance: 1444 Miles
Comment:

Crystal was fantastic to deal with. She kept me updated from time of arrival to time of delivery. Her communication and updates were great. I would not hesitate to use Crystal for any of my transport needs.

Contract Name: 1 Bedroom Apartment from Los Angeles
Rating:
5/5

Date: Jan 25, 2019
Route: From Los Angeles, CA to Seattle, WA
Distance: 1136 Miles
Comment:

Very friendly and communicative. Highly recommended.

Contract Name: Small dog from St. Louis
Rating:
5/5

Date: Jan 15, 2019
Route: From St. Louis, MO to Charlotte, NC
Distance: 714 Miles
Comment:

Crystal was on the money she swooped in with a bid and a day of pick up like no one else. She stayed in contact continuously throughout the trip. The weather was bad out West and she tracked through it. ST Louis to Charlotte in a fair amount of time . I was impressed and satisfied with the service.

Contract Name: Large dog from Cortez
Rating:
5/5

Date: Jan 12, 2019
Route: From Cortez, CO to Strongsville, OH
Distance: 1679 Miles
Comment:

Crystal has been excellent with all her communications and keeping us fully informed. She is also very sweet and we feel very comfortable sending our dog off with her on the long 1,675 mile journey.

Contract Name: Small dog from Dallas
Rating:
5/5

Date: Jan 12, 2019
Route: From Dallas, TX to Schenectady, NY
Distance: 1632 Miles
Comment:

Crystal was great. Very friendly and dog knowledgeable. She has assured me that she will do everything she can to go the extra mile while my puppy is in her care!

Contract Name: 1 Bedroom Apartment from Mesa
Rating:
5/5

Date: Jan 10, 2019
Route: From Mesa, AZ to Long Beach, NY
Distance: 2437 Miles
Comment:

She was AMAZING. I have a very anxious dog (which, in turn, made me very anxious to leave her with a new person) but she was great. I even got photos of my dog along the way! She was very responsive and her rates were more than fair. She transported my dog and 1 br apartment from Arizona all the way to New York. I highly recommend her!!!

Contract Name: Small dog from Santa Rosa
Rating:
5/5

Date: Jan 02, 2019
Route: From Santa Rosa, CA to Struthers, OH
Distance: 2534 Miles
Comment:

Thank you your kindness, concern and professionalism, shown to this family.It meant more than you know.Your kindness and warmth was very much appreciated.

Contract Name: Large dog from Newport Beach
Rating:
5/5

Date: Dec 31, 2018
Route: From Newport Beach, CA to Denver, CO
Distance: 1026 Miles
Comment:

Crystal was awesome! She treated my dog like her own, and provided regular updates and pictures. This was my first time using a transportation service for one of my pets, and could not be more impressed with the level of service Crystal provided.

Contract Name: Medium dog from Mocksville
Rating:
5/5

Date: Dec 23, 2018
Route: From Mocksville, NC to North Las Vegas, NV
Distance: 2214 Miles
Comment:

Crystal was awesome. She was great at keeping me updated as much as she could, she was very flexible with pricing and timing , and she treated Bell like her own . She’s someone’s you could trust to get the job done and to treat you pets like they’re suppose to be treated .

Contract Name: Shipment from Las Vegas, NV to St. Louis, MO
Rating:
5/5

Date: Dec 07, 2018
Route: From Las Vegas, NV to St. Louis, MO
Distance: 1605 Miles
Comment:

Crystal was fantastic the whole way through. She provided constant text updates with photos of the doggos. She helped deliver the dogs from Las Vegas to St. Louis and kept the dogs safe and happy. She was very flexible and maintained excellent communication throughout the whole process. Cannot recommend her enough!

Experience:

USDA application submitted 4/21/20 **OVER 1,000 PETS DELIVERED *** I spend my time between coasts and log 150k+ miles a year driving a variety of weather-appropriate vehicles (4wd SUV or AWD van with dual zone climate control), so rely on me to provide TLC for your precious cargo! My goal is for each pet to arrive stress free, healthy and happy. COMMUNICATION & FLEXIBILITY are key. Traffic conditions, weather and scheduling can shift pick up and delivery at times. Pets require lovin', exercise, numerous potty breaks and feedings daily; this takes away from driving time. Daily updates will keep you posted of your pets progress and miles covered, and delivery time is finalized once I'm within 4-500 miles of the destination. Payment is 50% upon before pickup and 50% on pick up, per USDA guidelines. Full refunds are provided if cancellation is done one week before departure. Payment methods accepted include PayPal, Venmo, cash app, Zelle Or member to member transfer via USAA or navy federal.
  • Vehicles: Toyota Sienna AWD minivan; Chevy 4WD Suburban; Chevy express van
  • DBA: Pawfessionals Pet Transport {USDA + Pet CPR}

Screening & Safety:

  • checkEmail verified
  • checkAddress verified
  • checkPhone verified
  • checkBackground check

Achievements:

100 Shipments Completed 10 Pet Shipments Completed Background Screening Completed CitizenShipper Certified Driver 100k Miles Completed

Drivers who join CitizenShipper are screened for a variety of criminal offenses and driving incidents. We utilize a reputable leader in screening called Single Source Services to perform our criminal background screening which includes national, county level and sex offender databases. The background screening we utilize is called the 'Discovery National'.

What we look for with the background screening:

  • checkNo felonies in the past five years
  • checkNo felonies in the last ten years involving theft, assault or violent crime
  • checkNo DUI within the last five years
  • checkNo patterns of misdemeanors in the past ten years relating to DUI's, theft, assault, or violent crimes.
  • checkNo outstanding warrants for arrest
  • checkDoes not show up in national sex offender registry

The background screening includes a residence trace and returns all names and addresses associated with a social security number, in addition to checking the alias(es) returned through the database and the sex offender data.

Based on the subject's name(s) and date of birth the data returned from the background screening are records from State Departments of Correction, State Record Repositories, County Courts, and sexual predator/violent offenders' databases from all 50 states, DC, Guam, and Puerto Rico. Although this search has great value, and the volumes and sources of data are increasing almost every day, it is not an FCRA compliant service. The data is not updated after being entered into the database and therefore records could be expunged, sealed, or verdicts could have been appealed.

While we believe that the Discovery National is a good foundational screening tool, it is not an exhaustive statewide search of records, and as such we cannot guarantee 100% effectiveness in screening candidates.

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