Reviews for Loving Pet Transport

Loving Pet Transport

based on 28 ratings
13 months on CitizenShipper
77 completed shipments so far
Cancellation rate: 0% in the last 4 weeks.
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Contract Name: Shipment from Lake Havasu City, AZ to Lewiston, ID
Rating:
5/5

Date: Nov 23, 2019
Route: From Lake Havasu City, AZ to Lewiston, ID
Distance: 1047 Miles
Comment:

these two were the best, took very good care of Mia, got her to her new home in record Time, We would highly recommend Loving Pet Transport, they did an awesome job

Contract Name: Medium dog from Diamond Bar
Rating:
5/5

Date: Aug 02, 2019
Route: From Diamond Bar, CA to Blaine, WA
Distance: 1269 Miles
Comment:

We needed urgent transportation for our tripod Beagle mix from our Southern California based rescue to north Washington state. Loving Pet Transport came through for us and transported our dog safely to its destination. Noel was kind, and responsive with updates along the way. They were very friendly, and a pleasure to do business with. Would not hesitate to use their services again should the need ever arise.

Contract Name: Shipment from Monument, CO to Sparks, NV
Rating:
5/5

Date: Jul 22, 2019
Route: From Monument, CO to Sparks, NV
Distance: 1084 Miles
Comment:

Very nice people and I would highly recommend them.

Contract Name: Shipment from Denver, CO to Cottonwood Heights, UT
Rating:
5/5

Date: Jul 16, 2019
Route: From Denver, CO to Cottonwood Heights, UT
Distance: 522 Miles
Comment:

My cats were shipped from Romania to Denver and Noel made an international pickup look easy. She got them through customs and safely transported them to family in Utah. Correspondence was fast and courteous and I really couldn't have asked for a more positive experience!

Contract Name: Shipment from Roseville, CA to Vancouver, WA
Rating:
5/5

Date: Jul 10, 2019
Route: From Roseville, CA to Vancouver, WA
Distance: 599 Miles
Comment:

Noel and Matt went above and beyond to deliver my sister’s dog from our house in CA to his new home in Washington. Along the way they kept in touch and sent pictures. Duke is a old dog, has a hard time walking, and they took special care of him. The trip went smoothly and Duke was delivered on time. I recommend Loving Pet Transport. Thank you!

Contract Name: Small dog from Vail
Rating:
5/5

Date: Jun 27, 2019
Route: From Vail, AZ to Paonia, CO
Distance: 742 Miles
Comment:

Noel and Matt were great and very caring. They did encounter quite a bit of traffic in LA which put them several hours behind schedule and offered to pick up the pup the next morning rather than after midnight, but we said it would be fine for the late pickup. We were in constant communication the whole time. They arrived around 1:15 AM, came in to introduce themselves and got the pup and instructions. The pup was delivered around midnight that night. The receiver wanted the pup that day rather than the next morning. The pup was happy and well cared for. I would definitely recommend Noel.

Contract Name: Small dog from Vail
Rating:
5/5

Date: Jun 27, 2019
Route: From Vail, AZ to Paonia, CO
Distance: 742 Miles
Comment:

Noel and Matt were great and very caring. They did encounter quite a bit of traffic in LA which put them several hours behind schedule and offered to pick up the pup the next morning rather than after midnight, but we said it would be fine for the late pickup. We were in constant communication the whole time. They arrived around 1:15 AM, came in to introduce themselves and got the pup and instructions. The pup was delivered around midnight that night. The receiver wanted the pup that day rather than the next morning. The pup was happy and well cared for. I would definitely recommend Noel.

Contract Name: Small dog from Vail
Rating:
5/5

Date: Jun 27, 2019
Route: From Vail, AZ to Paonia, CO
Distance: 742 Miles
Comment:

Noel and Matt were great and very caring. They did encounter quite a bit of traffic in LA which put them several hours behind schedule and offered to pick up the pup the next morning rather than after midnight, but we said it would be fine for the late pickup. We were in constant communication the whole time. They arrived around 1:15 AM, came in to introduce themselves and got the pup and instructions. The pup was delivered around midnight that night. The receiver wanted the pup that day rather than the next morning. The pup was happy and well cared for. I would definitely recommend Noel.

Contract Name: Shipment from McFarland, CA to Aurora, CO
Rating:
5/5

Date: Jun 27, 2019
Route: From McFarland, CA to Aurora, CO
Distance: 1072 Miles
Comment:

Noel was terrific, so sweet and my new doggie didn't want to leave her side. I got pictures along the way and constant updates. It was a great experience, very happy. Use Loving Pet Transport!

Contract Name: Shipment from Grandview, WA to Tucson, AZ
Rating:
5/5

Date: Jun 26, 2019
Route: From Grandview, WA to Tucson, AZ
Distance: 1363 Miles
Comment:

This couple was so sweet and friendly. My dog arrived safely and happy. I had no concerns as they texted me updates and pictures along the way. If I ever needed to relocate again I would definitely choose them! Great experience!

Contract Name: Cats from Everett
Rating:
1/5

Date: Jun 24, 2019
Route: From Everett, WA to Eugene, OR
Distance: 312 Miles
Comment:

When the driver picked up my 8 week old kitten she stated she may be an hour or so later than expected. She picked up the kitten at 10 am and at 4 I texted her to see where she was. I asked if she was at Portland yet (2 hrs from my location), She told me she was about 2 hours away. When I calculated it out, that would mean my 8 week old tiny kitten would be in a vehicle traveling 9 hours instead of the agreed to 5 hrs. She told me she had "forgot" about another transport... and was sorry for the "confusion". She also said the kitten was fine and had water, a litter box and a bed. Key missing information - NO food. When I pointed this out she then offered to go pick up some food for it. She said the person she got the kitten from didn't provide any food. Instead of notifying me of the fact the kitten didn't have food at pickup or that it would be an additional 4 hours I didn't get notified of any of this until I questioned her. Upset would be an understatement. I was never notified the kitten didn't have food until I questioned it and I was never given the opportunity to re-schedule transport or pick someone else. Had I known it would take 8.5 - 9 hrs to transport him I would have picked someone else. I had different offers and chose her specifically even though she was more expensive as she could give a pickup time. She offered to drop the price to 150. She even offered to waive the fee. The problem isn't the amount - it's communication and doing what is right for a tiny animal. I wish I would have been notified of all of these things before she picked up the kitten. As I told her, I was extremely disappointed. I will never hire transport again. I wish I would have gone and picked him up myself. Horrible experience. She even accused me of being awful and questioned my communication with others when I became very upset at her repeatedly asking me if I wanted her to pick up food for the kitten. Seriously... if you've got vet experience you don't transport an 8 wk old kitten for 9 hours with no food. She shouldn't have had to ask and I should have been notified immediately that he came with no food and that the transport time would be almost double what was originally quoted. Just horrible experience. *******************************************************DRIVER REBUTTAL: "Hello, The customer states that there was no communication that I was going to be late, this is very false. We never had a planned drop off time to begin with. I had told her that drop off would be around 6 hours after pick up give or take. She was fine with this. When I picked up the kitten for her I let her know that I had another pick up and had thought it was a little closer. I informed her that I would be a couple hours later then the rough estimate I had already given her, she stated that she was fine with that and that she was out on the coast fishing. I have attached a picture of this message. She never expressed any concern or interest in rescheduling or canceling. I told her that I would be a couple hours late and in total was only about 3 hours later then the original rough estimated time... she agreed to the later time and I was within the changed time frame at drop off. She also claims that I did not feed her kitten on the trip and that I let it go 8 hours with out food. This is very untrue and a damaging accusation. After apologizing profusely after she expressed that she was upset about me being late I offered to Lower the fee or wave it completely. She goes on in her review about how I didn’t tell her that cat had no food and that I didn’t feed the cat. After stating that I had asked the pick up lady for food for the kitten and she told me she didn’t have any. I asked the customer repeatedly what kind of food the kitten eats and told her I would pick some up for him. She refused to tell me what kind of food the kitten would be eating and even stated that if she told me I would be wasting time looking for it and that her kitten would just suffer longer... implying that her kitten was somehow being mistreated by me because of a few hour delay. After her refusal to advise me what food to get the kitten I stopped at the store and picked up a can of Purina kitten food for him and fed it to him. The animal was very well cared for and never starved or mistreated. "**************************************

Contract Name: Boxes from Sultan
Rating:
5/5

Date: Jun 24, 2019
Route: From Sultan, WA to Monroe, WA
Distance: 55 Miles
Comment:

Noel was on time and delivered earlier then expected! Would recommend to everyone!

Contract Name: Shipment from Phoenix, AZ to Kamiah, ID
Rating:
4/5

Date: Jun 22, 2019
Route: From Phoenix, AZ to Kamiah, ID
Distance: 1156 Miles
Comment:

My family and I are very thankful to Noel and Matt for getting our 3 month year old puppy safely from AZ to ID.

Contract Name: Cats from Toledo
Rating:
5/5

Date: Jun 22, 2019
Route: From Toledo, OR to Ritzville, WA
Distance: 419 Miles
Comment:

We had 3 cats brought from the Oregon coast to eastern Washington, all showed up on time and they were super friendly, and comforting too our cats and to us! Would absolutely recommend ??

Contract Name: Cats from Folsom
Rating:
5/5

Date: Jun 19, 2019
Route: From Folsom, CA to Nogales, AZ
Distance: 948 Miles
Comment:

Noel and her fiancé Matt are amazing! Honestly, I had never used Citizenshipper or any sort of transportation service and was a little skeptic. But Noel made me feel confident that my kitten would be in good hands and he was. They him brought to me in practically one day all the way from Northern Cali. Something that to me is amazing and I really do admire their dedication. Also, they are super nice. Everything went smoothly and I couldn’t be happier. Thank you very much! :)

Contract Name: Shipment from Yuma, AZ to Salem, OR
Rating:
5/5

Date: Jun 08, 2019
Route: From Yuma, AZ to Salem, OR
Distance: 1191 Miles
Comment:

Noel is super friendly and has great communication! Fast delivery, reasonable prices, and flexible with payment.

Contract Name: Small dog from Victorville
Rating:
5/5

Date: Jun 07, 2019
Route: From Victorville, CA to Hillsboro, OR
Distance: 986 Miles
Comment:

I highly recommend Noel. Our pup was picked up near Los Angeles and delivered to us in Portland, Oregon the next day! Responsiveness is important to me and Noel was very quick to respond any time I had a question. He was very friendly and my pup looked well cared for at the time of delivery. I would definitely use Noel again if I needed transportation for my pet in the future!

Contract Name: Furniture from Seattle
Rating:
5/5

Date: Jun 05, 2019
Route: From Seattle, WA to Phoenix, AZ
Distance: 1424 Miles
Comment:

Noel transported a large piece of furniture for me. Pets are her focus but delighted she had room for my chair along with a couple of pet deliveries on the way to Phoenix. I received an immediate response with precise follow up on a shipping date. The van was at my door as scheduled and delivery was right on time. Her price was fair and service excellent. It is obvious she and her partner enjoy their 'shipping enterprise'. I have no hesitation in highly recommending her. .

Contract Name: Cats from Visalia
Rating:
5/5

Date: Apr 25, 2019
Route: From Visalia, CA to Tacoma, WA
Distance: 932 Miles
Comment:

My boyfriend and I had to send off our cat to stay with my family in Seattle. This was her first time traveling and we were very nervous and emotional about the moving process. From the very first message, I trusted Noel and believed he was the right person to transport our cat. He was very kind and responsive throughout this time. My boyfriend and I are relieved that everything went so smoothly. Thank you so much, Noel, for transporting our cat. We highly recommend his services to anyone and will reach out if we ever need his assistance again. We really appreciated this help so much!!

Contract Name: Shipment from Santa Barbara, CA to Eugene, OR
Rating:
5/5

Date: Apr 20, 2019
Route: From Santa Barbara, CA to Eugene, OR
Distance: 838 Miles
Comment:

Excellent service and communications for the entire trip. Friendly and skilled. I highly recommend Noel for pet relocation services.

Contract Name: Shipment from Fresno, CA to Maple Valley, WA
Rating:
5/5

Date: Mar 31, 2019
Route: From Fresno, CA to Maple Valley, WA
Distance: 916 Miles
Comment:

I had an awesome experience with Noel services.I felt at ease while waiting for my pups arrival.The communication was great throughout the travel time from California to Maple Valley,Washington. My pup was in great spirits upon arrival.I would definitely use Noel services again and recommend services to friends and family.?

Contract Name: Shipment from Tucson, AZ to Elma, WA
Rating:
5/5

Date: Mar 31, 2019
Route: From Tucson, AZ to Elma, WA
Distance: 1513 Miles
Comment:

Noel is literally a Godsend to my family. My brother passed away unexpectedly and his cat Lucy was devastated. My brother in Seattle wanted her and my mom was so scared to let her go, for fear something would happen to her. From the first message we received from Noel I knew he was perfect but my 87 yr old mom wasn’t convinced. After 4 days and a few very sweet messages from Noel she agreed. You couldn’t find nicer, more competent, caring people than Noel and his girlfriend. Not only did they give us the best price for the transport, they came to the house and were so sweet to my mom, got the scared cat out from under the bed with no stress and got her settled in a crate with everything she needed for the ride. Mom told me they were the perfect people to take our Lucy to Seattle. They kept in constant contact and let us know where they were and how Lucy was doing. When she arrived at my brothers house she arrived a happy cat, not scared and obviously well taken care of for 3 days. I cannot thank them enough for helping our family make sure Lucy was safe. If you need to transport your pet don’t look further than Noel, you will have made the right decision. Thank you from my entire family, I know my brother is smiling down on you as well.

Contract Name: Shipment from Olympia, WA to Tucson, AZ
Rating:
5/5

Date: Mar 29, 2019
Route: From Olympia, WA to Tucson, AZ
Distance: 1482 Miles
Comment:

Excellent! Noel was just fantastic! Super communicator, before and during transit, time frame for delivery was as planned, and also gave updates to two separate people as requested! Our cats arrived happy and healthy. I would recommend Noel to anyone.

Contract Name: Shipment from Goodyear, AZ to South Hill, WA
Rating:
5/5

Date: Mar 18, 2019
Route: From Goodyear, AZ to South Hill, WA
Distance: 1426 Miles
Comment:

Noel was very helpful from the beginning to the end. She took my Puppy over 2,000 miles from AZ to WA. She gave me updates during the trip and answered all my messages right away. Very good service.

Contract Name: Large dog from Chandler
Rating:
5/5

Date: Mar 18, 2019
Route: From Chandler, AZ to Bellingham, WA
Distance: 1526 Miles
Comment:

Noel was extremely pleasant to work within this transaction. We had to move our two large dogs from Chandler, AZ to Bellingham, WA. The pick-up time was pushed back due to an outside factor, Noel arrived to move our two boys. Due to the fact that they were the only pets in the vehicle, they were given the run of the back. I was also provided pictures at the pick-up since I was in Washington at the time. I received updates on the progress and traffic-related delays. I just wanted to make sure that the boys got to their mom safe and sound. I had to fly back to Arizona before the bogs arrived home. Noel kept in touch until the "we are here" text came in. My daughter met them and brought the boys into their home. I am extremely pleased with their service and the focus on my dogs. I would not hesitate to use their service again.

Contract Name: Shipment from Kent, WA to Antioch, CA
Rating:
5/5

Date: Mar 15, 2019
Route: From Kent, WA to Antioch, CA
Distance: 791 Miles
Comment:

Wow! So amazing! Where do I start? I guess I’ll start from the beginning. When I first posted the job on here, Noel responded instantly. He was very kind and easy to communicate with. We had an issue with the payment of the dog we were trying to get shipped. The owner didn’t have paypal and we had no way of getting the funds to him. Noel was kind enough to offer his PayPal and he would get cash for the dog. Very trust worthy! He got the dog for us and gave us texts and calls through out the trip. Him and his crew made sure to keep our pup safe and comfortable. It was a great experience from beginning to end. We appreciate Noel and his associates went above and beyond for us an we are forever grateful for them! Keep up the great work guys!

Contract Name: Cats from Seattle
Rating:
5/5

Date: Mar 11, 2019
Route: From Seattle, WA to Spokane Valley, WA
Distance: 288 Miles
Comment:

She was super friendly!! Actually delivered earlier than expected and kept in contact the entire trip with updates and pictures! I would definitely recommend!

Rating:
5/5

Date: Mar 03, 2019
Comment:

Loving Pet Transport is now part of our certified driving team, offering you the most trusted and secure transportation available.

Experience:

We are pet lovers and always treat animals like they are members of our own family! we pride ourselves on the quality of care your pet will receive while traveling with us. I have 5 years experience as veterinary assistant at an animal emergency vet hospital. you can rest assured that all animals in our care will be monitored for health and kept safe and secure the entire time with us. We have been safely transporting pets for over a year now.
  • Vehicles: We have a brand new Ford transit van that is set up for the comfort and care of your pets! When doing private transport we will travel in a 2018 Toyota 4Runner, our car is brand new and ready for the road.
  • DBA: Loving Pet Transport

Screening & Safety:

  • checkEmail verified
  • checkAddress verified
  • checkPhone verified
  • checkBackground check

Achievements:

50 Shipments Completed 10 Pet Shipments Completed Background Screening Completed CitizenShipper Certified Driver

Drivers who join CitizenShipper are screened for a variety of criminal offenses and driving incidents. We utilize a reputable leader in screening called Single Source Services to perform our criminal background screening which includes national, county level and sex offender databases. The background screening we utilize is called the 'Discovery National'.

What we look for with the background screening:

  • checkNo felonies in the past five years
  • checkNo felonies in the last ten years involving theft, assault or violent crime
  • checkNo DUI within the last five years
  • checkNo patterns of misdemeanors in the past ten years relating to DUI's, theft, assault, or violent crimes.
  • checkNo outstanding warrants for arrest
  • checkDoes not show up in national sex offender registry

The background screening includes a residence trace and returns all names and addresses associated with a social security number, in addition to checking the alias(es) returned through the database and the sex offender data.

Based on the subject's name(s) and date of birth the data returned from the background screening are records from State Departments of Correction, State Record Repositories, County Courts, and sexual predator/violent offenders' databases from all 50 states, DC, Guam, and Puerto Rico. Although this search has great value, and the volumes and sources of data are increasing almost every day, it is not an FCRA compliant service. The data is not updated after being entered into the database and therefore records could be expunged, sealed, or verdicts could have been appealed.

While we believe that the Discovery National is a good foundational screening tool, it is not an exhaustive statewide search of records, and as such we cannot guarantee 100% effectiveness in screening candidates.

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