Reviews for F & G Quality Express in Phoenix,AZ

F & G Quality Express
Phoenix, AZ

based on 17 ratings
26 months on CitizenShipper
41 completed shipments so far
Cancellation rate: 0% in the last 4 weeks.
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Contract Name: Medium dog from Grapevine
Rating:
5/5

Date: Aug 15, 2019
Route: From Grapevine, TX to Norfolk, VA
Distance: 1368.6259737873 Miles
Comment:

We were very happy and Roscoe found his way to VA. Thank you for loving and taking care of our baby.

Contract Name: Medium dog from Ava
Rating:
1/5

Date: Aug 12, 2019
Route: From Ava, MO to Saco, ME
Distance: 1497.4641835925 Miles
Comment:

Driver called me after picking up the pet, confusing me with the new owner, and informed me the delivery that was scheduled for Saturday would not be until the following Monday. Then attempted to express it was my (seller's) confusion with the scheduled delivery day, still thinking I was the new pet owner. When I reminded her I was the seller and that we had text correspondence confirmation of the day of delivery, she apologized for her "over-ambition" and stated she just simply couldn't get it done. The buyer and I were both very worried until the dog's arrival, I did not send enough food for the two extra days. Overall, generally dissatisfied with this experience.

Contract Name: Shipment from Lakeland, FL to Bessemer, AL
Rating:
5/5

Date: Aug 11, 2019
Route: From Lakeland, FL to Bessemer, AL
Distance: 555 Miles
Comment:

This was a great experience! Long trip made several stops and attentive to our pets needs! Super friendly! Very responsive kept in touch throughout the entire trip! Would recommend and if ever we need transport would use again! We love our new fur baby! Thank you Felicia

Contract Name: Shipment from Stony Point, NY to Orlando, FL
Rating:
5/5

Date: Aug 11, 2019
Route: From Stony Point, NY to Orlando, FL
Distance: 1125 Miles
Comment:

F&G Quality Express is an absolute dream come true. Pick up was prompt, Communication was perfect & above all my dog got to her destination safe & full of joy. My dog suffers from anxiety and they were extremely accommodating and understanding, not only that but trustworthy & professional , if I ever need to use this service again ... best believe I’m going with F&G Quality Express!!

Contract Name: Small dog from Clovis
Rating:
5/5

Date: Aug 03, 2019
Route: From Clovis, NM to , NY
Distance: 1818.9187637211 Miles
Comment:

These drivers were responsive and friendly, things were a little bumpy with timelines but not at the fault of the drivers. I appreciate there reasonable cost and how responsive they were to my questions and concerns since this was my first time using citizenshipper. Thanks you guys were awesome and took good care of the my precious cargo.

Contract Name: Medium dog from Boise
Rating:
5/5

Date: Jul 22, 2019
Route: From Boise, ID to Goffstown, NH
Distance: 2636.3748200381 Miles
Comment:

Felicia was able to help our family out in a pinch this past week. Our 14 year old senior male dog needed to be transported across the country. He was much to old and fragile to withstand a flight. Felicia was very friendly, professional, and extremely caring to our old boy. She went above and beyond our expectations ! We had never used citizenshipper before but are so glad we came across it and found Felicia! Would highly recommend her services to anyone.

Contract Name: Large dog from Fallbrook
Rating:
5/5

Date: Jul 17, 2019
Route: From Fallbrook, CA to Jacksonville, NC
Distance: 2641.461985987 Miles
Comment:

Felicia and her fiancé were great. They drove our dogs from California to North Carolina. They arrived on time. She was so sweet to my dogs and made sure they were taken care of. She let me know if she had any concerns and she was very responsive any time I had a question. I would not hesitate to do business with her again.

Contract Name: Small dog from Millersburg
Rating:
5/5

Date: Jul 14, 2019
Route: From Millersburg, OH to El Paso, TX
Distance: 1705.9727435224 Miles
Comment:

Felicia was extremely responsive from before hiring her all the way through delivery. She let me know about delays and kept me informed throughout the trip. She was very friendly. I would highly recommend her services! Thank you, Felicia and company!

Contract Name: Shipment from Hamilton, VA to Albuquerque, NM
Rating:
5/5

Date: Jul 14, 2019
Route: From Hamilton, VA to Albuquerque, NM
Distance: 1846 Miles
Comment:

I highly recommend Felicia. She was transporting my cat that got lost 10 days before our move from Virginia to New Mexico!! We were all heartbroken and now are very grateful to be reunited again. She was very friendly, reliable, always kept in touch with me, letting me know when she was arriving and in case she was running late. Felicia, thank you so much for your help! Thanks to you our family is complete again❤️

Contract Name: Large dog from San Antonio
Rating:
5/5

Date: Jul 06, 2019
Route: From San Antonio, TX to Clovis, CA
Distance: 1587.4002071802 Miles
Comment:

They were very understanding when they picked up my dog last minute. They sent me pictures and made her very comfortable on the road. I would recommend them again. Thank you so much.

Contract Name: Large dog from Laguna Beach
Rating:
5/5

Date: Jun 18, 2019
Route: From Laguna Beach, CA to Frisco, TX
Distance: 1448.9966092453 Miles
Comment:

Felicia and Mo gave our dog a safe and comfortable ride from CA to TX— and through a major storm on top of it!

Contract Name: Large dog from Essex
Rating:
5/5

Date: Jun 14, 2019
Route: From Essex, MD to Twentynine Palms, CA
Distance: 2513.6627088148 Miles
Comment:

Felicia was a blessing she picked up my beagle lab mix puppy and delivered him before the 3 day trip! Very nice and made sure my baby was comfortable and safe ! 10/10 best transport

Contract Name: Shipment from Clinton Township, MI to Santa Fe, NM
Rating:
5/5

Date: Jun 13, 2019
Route: From Clinton Township, MI to Santa Fe, NM
Distance: 1538 Miles
Comment:

Felicia was so good with my cat! I’m very happy with the outcome of the trip , if I ever get to use this service again I will seek for her , very professional!! Totally recommend

Contract Name: Shipment from Tempe, AZ to New York, NY
Rating:
4.5/5

Date: Jun 11, 2019
Route: From Tempe, AZ to New York, NY
Distance: 2410 Miles
Comment:

4.5/5 Super reliable,Superb customer service. Shipped 115lb Alaskan Shepherd from AZ to NY in two days. Fully cared for and taken good care for my big guy. Supplied excercise and walks. Pays attention to the small stuff.

Rating:
5/5

Date: Jun 06, 2019
Comment:

F & G Quality Express is now part of our certified driving team, offering you the most trusted and secure transportation available.

Contract Name: Cats from National City
Rating:
5/5

Date: Jun 03, 2017
Route: From National City, CA to Carrollton, TX
Distance: 1364.19186896 Miles
Comment:

Did a great job delivering my cat to his destination

Contract Name: Large dog from Helendale
Rating:
5/5

Date: Jun 02, 2017
Route: From Helendale, CA to San Antonio, TX
Distance: 1351.99435246 Miles
Comment:

Felicia was amazing!!! She brought our baby saint Bernard coco from California to texas in less than 2 days from the moment we booked her , throughout the journey she was very prompt with her pickup and Drop off schedule and was very responsive. She was always available over the phone and kept updating us regarding her location and about our puppy. Excellent high quality service which we highly recommend AAA+++ THANK YOU SO MUCH FELICIA

Experience:

Expert Long Distance Driver. Over Miles Driven Currently Driver for Uber, Lyft, and Veyo (Non Emergency Medical Transport). Over 20 yrs of general driving experience. No accidents.
  • Vehicles: GMC Yukon XL Lincoln MKX Buick Verano
  • DBA: F & G Quality Express

Screening & Safety:

  • checkEmail verified
  • checkAddress verified
  • checkPhone verified
  • checkBackground check

Achievements:

25 Shipments Completed 10 Pet Shipments Completed Background Screening Completed CitizenShipper Certified Driver

Drivers who join CitizenShipper are screened for a variety of criminal offenses and driving incidents. We utilize a reputable leader in screening called Single Source Services to perform our criminal background screening which includes national, county level and sex offender databases. The background screening we utilize is called the 'Discovery National'.

What we look for with the background screening:

  • checkNo felonies in the past five years
  • checkNo felonies in the last ten years involving theft, assault or violent crime
  • checkNo DUI within the last five years
  • checkNo patterns of misdemeanors in the past ten years relating to DUI's, theft, assault, or violent crimes.
  • checkNo outstanding warrants for arrest
  • checkDoes not show up in national sex offender registry

The background screening includes a residence trace and returns all names and addresses associated with a social security number, in addition to checking the alias(es) returned through the database and the sex offender data.

Based on the subject's name(s) and date of birth the data returned from the background screening are records from State Departments of Correction, State Record Repositories, County Courts, and sexual predator/violent offenders' databases from all 50 states, DC, Guam, and Puerto Rico. Although this search has great value, and the volumes and sources of data are increasing almost every day, it is not an FCRA compliant service. The data is not updated after being entered into the database and therefore records could be expunged, sealed, or verdicts could have been appealed.

While we believe that the Discovery National is a good foundational screening tool, it is not an exhaustive statewide search of records, and as such we cannot guarantee 100% effectiveness in screening candidates.

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