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Reviews for Double Dog Care in Indianapolis,IN

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Double Dog Care
Indianapolis, IN

0 Star Rating: Recommended

based on 10 ratings
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5 months on CitizenShipper
5 completed shipments so far
Cancellation rate: 0% in the last 4 weeks.
Contract Name: Medium dog from Virginia Beach
Rating:
1/5

Date: Jun 19, 2018
Route: From Virginia Beach, VA to San Diego, CA
Distance: 2326 Miles
Comment:

I am so disappointed in the service, or lack thereof, from Tate. I read the reviews and his response regarding the loss in his family, and I completely understood his reasons for the cancellation. Unfortunately, I didn’t receive the decency of a cancellation prior to the pick up time we’d agreed on. He just didn’t show up. Tate let us know that he had dying cat that wouldn’t make it through the night, so we adjusted to his schedule, delaying us slightly but I honestly felt the poor guy was down on his luck. My kindness was taken advantage of and he completely disappeared. We had to leave our pup with family members and are now scrambling to schedule with someone else. This is not how you do business successfully.

Contract Name: Medium dog from Tucson
Rating:
5/5

Date: Jun 19, 2018
Route: From Tucson, AZ to Biloxi, MS
Distance: 1307 Miles
Comment:

Great experience. My 52lbs Australian Shepherd got from Tucson, AZ to Biloxi, MS in great shape - all hyped up, happy, and healthy. Would definitely recommend and use again for our next move!

Contract Name: Medium dog from Cincinnati
Rating:
5/5

Date: Jun 15, 2018
Route: From Cincinnati, OH to Scottsdale, AZ
Distance: 1570 Miles
Comment:

Contract Name: Large dog from Philadelphia
Rating:
1/5

Date: Jun 05, 2018
Route: From Philadelphia, PA to Long Lake, MN
Distance: 997 Miles
Comment:

It is ridiculous that I cannot give a zero star rating. I planned this shipment FOUR weeks ago and figured out all the logistics and planned MY travel around this. I contacted to follow up FOUR days ago. I set extensive information about what I would bring and what time and date the arrival and drop off were and he REPLIED making it seem like everything was all good!! On the day of, I had everything completely prepared an hour in advance. I waited for HOURS and sent increasingly desperate messages and this inconsiderate jerk didn’t say a word. Now it’s five hours later and he never showed. Now I have to cancel ALL my plans and will miss an incredibly important family event. DO NOT EVER BOOK THIS SHIPPER YOU WILL REGRET IT. In fact you probably shouldn’t even use citizen shipper if their people are this flaky. Certainly shouldn’t trust anyone like him with an animal you love and care for.

Contract Name: Small dog from Salina
Rating:
5/5

Date: Jun 05, 2018
Route: From Salina, OK to Los Angeles, CA
Distance: 1315 Miles
Comment:

Tate is awesome and was very good giving me updates throughout the whole trip. He is a huge animal lover and handled my new son with kid gloves. He was in the back seat with a blanket and toys. There was no crate so no need to worry about a used crate giving kennel cough. Tate sent a lot of pictures and was just incredible. These sites are tough as we don't know who is picking up or responding. I felt comfortable asap once I spoke to Tate. It's a no brainer to hire this guy as I also had his location on a navigation site he connected me with to show his route. Tate we appreciate it and best to you my friend!!

Contract Name: Small dog from Millersburg
Rating:
1/5

Date: May 29, 2018
Route: From Millersburg, OH to Duluth, MN
Distance: 674 Miles
Comment:

He was unresponsive. He came up with seventy-five different excuses of why he couldn’t come. I waited over a week and the day he said he would pick it up he didn’t even answer my texts. He missed the pickup time completely and has been unresponsive since. I wasted stupid money on this. I’m very disappointed. I suggest not to use him. Do not let him sweet talk you. That’s what he did to me.

Contract Name: Medium dog from Ponchatoula
Rating:
5/5

Date: May 24, 2018
Route: From Ponchatoula, LA to Leonia, NJ
Distance: 1169 Miles
Comment:

The driver, Tate. He is reliable and responsible for taking care of our dog. Also he does care for dogs with caring and loving. So happy we have choosed hinbas our shipper for our dog. Thank you Tate~!

Contract Name: Small dog from Ontario
Rating:
5/5

Date: May 23, 2018
Route: From Ontario, CA to Killeen, TX
Distance: 1175 Miles
Comment:

Tate did an excellent job on keeping me up to date on my puppy with plenty of pictures along the way.

Contract Name: Small dog from Bullhead City
Rating:
1/5

Date: May 18, 2018
Route: From Bullhead City, AZ to Campbell, CA
Distance: 441 Miles
Comment:

Driver became completely unresponsive and I had to end up cancelling the trip. I would not book with this driver.

Rating:
5/5

Date: Apr 16, 2018
Comment:

Double Dog Care is now part of our certified driving team, offering you the most trusted and secure transportation available.

Experience:

NA
  • Vehicles: NA
  • DBA: Double Dog Care

Screening & Safety:

  • checkEmail verified
  • checkAddress verified
  • checkPhone verified
  • checkBackground check

Achievements:

5 Shipments Completed Background Screening Completed

Drivers who join CitizenShipper are screened for a variety of criminal offenses and driving incidents. We utilize a reputable leader in screening called Single Source Services to perform our criminal background screening which includes national, county level and sex offender databases. The background screening we utilize is called the 'Discovery National'.

What we look for with the background screening:

  • checkNo felonies in the past five years
  • checkNo felonies in the last ten years involving theft, assault or violent crime
  • checkNo DUI within the last five years
  • checkNo patterns of misdemeanors in the past ten years relating to DUI's, theft, assault, or violent crimes.
  • checkNo outstanding warrants for arrest
  • checkDoes not show up in national sex offender registry

The background screening includes a residence trace and returns all names and addresses associated with a social security number, in addition to checking the alias(es) returned through the database and the sex offender data.

Based on the subject's name(s) and date of birth the data returned from the background screening are records from State Departments of Correction, State Record Repositories, County Courts, and sexual predator/violent offenders' databases from all 50 states, DC, Guam, and Puerto Rico. Although this search has great value, and the volumes and sources of data are increasing almost every day, it is not an FCRA compliant service. The data is not updated after being entered into the database and therefore records could be expunged, sealed, or verdicts could have been appealed.

While we believe that the Discovery National is a good foundational screening tool, it is not an exhaustive statewide search of records, and as such we cannot guarantee 100% effectiveness in screening candidates.

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