This user's account is currently suspended

Reviews for CASE TRANSPORT in Marblehead ,OH

Profile Picture
CASE TRANSPORT
Marblehead , OH

0 Star Rating: Recommended

based on 27 ratings
Profile Picture
6 months on CitizenShipper
23 completed shipments so far
10 cancelled shipments
Request a Quote
from this driver.
Contract Name: Medium dog from Boston
Rating:
1/5

Date: Jul 06, 2018
Route: From Boston, MA to Seattle, WA
Distance: 2485 Miles
Comment:

Ashley is a thief and a liar.Do not trust her!!! She was horrible to work with. The day before she was set to pick up my dog for transport, she said she had a family emergency. Said she would pick up in a few days time closer to the weekend. I texted her that Friday and she said something came up and she could try again on the following Tuesday. My dog could not stay at where she was at any longer, so that would no longer work. Meanwhile she is telling the person she's picking up from, different details as to why she can't do it (They are personal in nature so I won't list them). I cancelled the transport because of her scheduling issues and she agreed. By this time I've given her half down of $300 IN CASH. I ask for a refund she says give me your details and I will process it. A week goes by, nothing. I ask again, she says she needs more time, some money problems have arisen. Couple days later I tell her enough, get me back my money immediately. She responds rudely as well and said you will get it, when you get it. This was in April, still haven't received it.I emailed Citizen shipper directly and agreed it was absolutely inappropriate and I should receive a refund. They said to call the police in her area and report it as stolen. There was nothing they as a company could do however. So she made off with my money and nothing to show for it. Again she is a thief and a liar. I would not trust her!!!

Contract Name: Medium dog from San Antonio
Rating:
5/5

Date: May 16, 2018
Route: From San Antonio, TX to Hopkinsville, KY
Distance: 812 Miles
Comment:

Great service. Would recommend to anyone. Ashley took very good care of our dog. Constant communication and very reasonably priced.

Contract Name: Small dog from Gallup
Rating:
5/5

Date: May 16, 2018
Route: From Gallup, NM to Mobile, AL
Distance: 1233 Miles
Comment:

Awesome people and my dog seems to like them too!

Contract Name: Small dog from Temple
Rating:
1/5

Date: May 15, 2018
Route: From Temple, TX to Dayton, OH
Distance: 957 Miles
Comment:

Made no effort to contact us. Said they could pick up yesterday morning, no dice. Then said they could pick up this morning, no dice. I only found out there was problems because I was the one that contacted them.

Contract Name: Medium dog from Fairfax Station
Rating:
5/5

Date: May 12, 2018
Route: From Fairfax Station, VA to Katy, TX
Distance: 1219 Miles
Comment:

Ashley was great! Good communication and got our dog from Virginia to Texas as agreed upon with no hassle. Would highly recommend!

Contract Name: Small dog from Nappanee
Rating:
3/5

Date: Apr 18, 2018
Route: From Nappanee, IN to Gardner, MA
Distance: 723 Miles
Comment:

changed plans a couple of times. but overall the pups showed in time and were happy. didnt feed the entire trip of 20hours though.

Contract Name: Large dog from American Canyon
Rating:
5/5

Date: Apr 18, 2018
Route: From American Canyon, CA to Pueblo West, CO
Distance: 948 Miles
Comment:

Got our dog safe and sound. Very grateful

Contract Name: Cats from Dover
Rating:
4/5

Date: Apr 14, 2018
Route: From Dover, TN to Los Angeles, CA
Distance: 1715 Miles
Comment:

At 1st time is very skeptical but when I found out that my cat had made it to her destination I was very happy Ashley was very considerate kind and let me know exactly where she would be at certain times and she delivered my cat with no problems

Contract Name: Small dog from Haverhill
Rating:
5/5

Date: Apr 05, 2018
Route: From Haverhill, MA to Washington, DC
Distance: 411 Miles
Comment:

Ashley was professional, prompt and accommodating. I will be using her services next time I need my dog sent somewhere.

Contract Name: Large dog from Sunman
Rating:
1/5

Date: Mar 29, 2018
Route: From Sunman, IN to Chillicothe, MO
Distance: 450 Miles
Comment:

Terrible service. I posted a bid to have a dog transported and they accepted. After they accepted and asked for half up front, i was told that they did not realize the date and had to reschedule. I notified the person who was recieving the dog and they weren't happy but settled for Friday March 30th. I had to contact Case Transport to make sure we were still on for tomorrow, and that is when I was told that they would need to reschedule AGAIN because a family member was on their death bed, so now I'm stuck without transportation. Their bid was the lowest by over half and I think they realized the bid was short and chose not to follow through with their agreement or realized they committed to transporting the dog on Easter. Rescheduled twice, and I had to call them to find out if they were still picking up the dog tomorrow only to be told no. Also, they asked for half upfront via friends and family Paypal, so when I asked to refund my money their Paypal "doesn't work" and told me that have to send it from Walmart to Walmart, which I have not gotten my refund yet. Terrible service. Terrible communication. Not trustworthy at all. Do not accept bids from this so called company unless you like getting jacked around for two weeks only to stood up.

Contract Name: Small dog from Martin
Rating:
5/5

Date: Mar 28, 2018
Route: From Martin, TN to Newark, OH
Distance: 435 Miles
Comment:

Great people made sure my dog got to her destination safe and sound!

Contract Name: Small dog from San Angelo
Rating:
5/5

Date: Mar 23, 2018
Route: From San Angelo, TX to Englewood, CO
Distance: 613 Miles
Comment:

Ashley took great care of our new fur baby! Our pup is very young and required medicine, and I was hesitant to entrust her to someone I'd never met. Ashley was responsive and caring, and definitely put my mind at ease. She brought her quickly and for a VERY reasonable rate. If I ever need to transport one of my babies again, I'll definitely use Ashley.

Contract Name: Small dog from Salt Lake City
Rating:
5/5

Date: Mar 17, 2018
Route: From Salt Lake City, UT to Westminster, CO
Distance: 367 Miles
Comment:

Ashley was amazing. She picked up our new tiny puppy stayed in touch with me the whole time until she showed up safe in Colorado. Thank you Ashley

Contract Name: Large dog from Lebanon
Rating:
5/5

Date: Mar 14, 2018
Route: From Lebanon, TN to Janesville, CA
Distance: 1872 Miles
Comment:

Was very professional, always kept me updated on the status of my dog. Sent lots of pictures and took very good care of him. When he arrived at the final destination he had lost little to no weight and was healthy. If I ever need to transport an animal, would definitely use them again.

Contract Name: Small dog from Elizabeth
Rating:
5/5

Date: Mar 13, 2018
Route: From Elizabeth, WV to Santa Ana, CA
Distance: 2044 Miles
Comment:

Ashley was fantastic.. communicating frequently, gave great confidence in the care of our dog .. especially given the distance traveled.. Highly recommend her!

Contract Name: Small dog from San Diego
Rating:
5/5

Date: Mar 10, 2018
Route: From San Diego, CA to Sacramento, CA
Distance: 472 Miles
Comment:

Outstanding. They did a great job. I’ll use them again in the future.

Contract Name: Large dog from Austin
Rating:
5/5

Date: Mar 07, 2018
Route: From Austin, TX to Midland, TX
Distance: 285 Miles
Comment:

I truly appreciate CASE TRANSPORT's help in our dog transfer. I got a message from Ashley just shortly after I posted my shipment of our dog Colleen. We had nice conversation and Ashley was able to pickup Colleen the next day. She kept us updated about the arrival time, and even plan the delivery time according to my schedule. Colleen reached us safely and happily. Highly recommend!

Contract Name: Small dog from Huntsville
Rating:
5/5

Date: Mar 06, 2018
Route: From Huntsville, AL to Laguna Vista, TX
Distance: 877 Miles
Comment:

They got my puppy to me in two days. Reasonable pricing. And my puppy was very happy when she got to me. They also kept me updated on everything. I highly recommend. Will be using again if need to transport.

Contract Name: Small dog from Mansfield
Rating:
5/5

Date: Mar 05, 2018
Route: From Mansfield, TN to Gulfport, MS
Distance: 402 Miles
Comment:

Ashley did a great job getting my puppy to me. I hadn’t ever used a transport service before. She made me feel very comfortable! Great communication the whole time. Sent me pictures along the way. I highly recommend her!

Contract Name: Small dog from Pensacola
Rating:
5/5

Date: Mar 01, 2018
Route: From Pensacola, FL to Edmond, OK
Distance: 696 Miles
Comment:

Ashley was so kind and brought my little chiweenie to me VERY fast! She was excellent with communicating and worth every penny and more!!

Contract Name: Small dog from Sandusky
Rating:
5/5

Date: Mar 01, 2018
Route: From Sandusky, MI to San Antonio, TX
Distance: 1284 Miles
Comment:

I got so luckily to have them transport my husky puppy. They communicated the whole way and made me feel like he was in great hands. I will recommend them to anyone I know that needs to transport anything because it will make it so much less stressful!! Thank you so much for everything :)

Contract Name: Medium dog from Green Springs
Rating:
5/5

Date: Feb 27, 2018
Route: From Green Springs, OH to Tampa, FL
Distance: 919 Miles
Comment:

Ashley was amazing! She drover our dog down from Ohio to florida and kept us apprised throughout the whole trip, with text updates and frequent pictures. She is truly an A+ option for anyone looking to have complete peace of mind when having their pet transported

Contract Name: Medium dog from Ashville
Rating:
5/5

Date: Feb 26, 2018
Route: From Ashville, OH to Kissimmee, FL
Distance: 794 Miles
Comment:

Omg! This transport was amazing! Kept up to date through the whole trip! Even bought her dog food!! I would use them again in a heart beat! Excellent service! Thanks again!!

Contract Name: Medium dog from Cincinnati
Rating:
5/5

Date: Feb 11, 2018
Route: From Cincinnati, OH to Denver, CO
Distance: 1093 Miles
Comment:

Ashley was great! She was very good at communicating the process and providing updates. BRAVO!!!

Contract Name: Small dog from Crown Point
Rating:
5/5

Date: Feb 11, 2018
Route: From Crown Point, IN to Denver, CO
Distance: 932 Miles
Comment:

Absolutley amazing. These guys really helped me out and drove more than half way across the country to do it. Thank you guys so much. Best of wishes to both of you. And if i ever need anything starnsported again it will be with these saviors. Thank you again!

Contract Name: Small dog from Montgomery
Rating:
5/5

Date: Feb 09, 2018
Route: From Montgomery, AL to Blacklick, OH
Distance: 560 Miles
Comment:

Ashley was great, she picked my dog up on time, and even with bad weather at my dogs destination, she still got her there in a timely manner, I will definitely be using her again!!! Thanks

Rating:
5/5

Date: Feb 01, 2018
Comment:

CASE TRANSPORT is now part of our certified driving team, offering you the most trusted and secure transportation available.

Experience:

Several years driving experience, including delivery and transporting a bit of everything, also have experience in shipping and receiving, I am a pet lover and love to travel! Please feel free to ask any questions or place any concerns, it is much easier and safer to communicate fully before the booking process about logistics, dates, etc, my goal is to make this process as hassle and stress free as possible! (PLEASE UNDERSTAND ALL DATES/TIMES FOR PICK UP AND DELIVERY ARE SUBJECT TO CHANGE, DUE TO UNCONTROLLABLE FACTORS/ WEATHER TRAFFIC ETC) With CASE TRANSPORT your pet/s are passengers NOT cargo! *PAYMENTS* 1). We require 50% of total payment upon pickup (this can be as soon as booking as late as at pick up. 2).Upon delivery the remaining 50% is due. 3).We accept Paypal, Cash *CANCELLATION* 1).We understand life happens if you need to cancel please notify us immediately, If its timing we can try to reschedule to avoid cancellation, YOUR satisfaction is OUR # 1 priority! Have a wonderful day! Thank You for considering CASE TRANSPORT
  • Vehicles: 2005 Dodge Magnum
  • DBA: CASE TRANSPORT

Screening & Safety:

  • checkEmail verified
  • checkAddress verified
  • checkPhone verified
  • checkBackground check

Achievements:

10 Shipments Completed 10 Pet Shipments Completed Background Screening Completed CitizenShipper Certified Driver

Drivers who join CitizenShipper are screened for a variety of criminal offenses and driving incidents. We utilize a reputable leader in screening called Single Source Services to perform our criminal background screening which includes national, county level and sex offender databases. The background screening we utilize is called the 'Discovery National'.

What we look for with the background screening:

  • checkNo felonies in the past five years
  • checkNo felonies in the last ten years involving theft, assault or violent crime
  • checkNo DUI within the last five years
  • checkNo patterns of misdemeanors in the past ten years relating to DUI's, theft, assault, or violent crimes.
  • checkNo outstanding warrants for arrest
  • checkDoes not show up in national sex offender registry

The background screening includes a residence trace and returns all names and addresses associated with a social security number, in addition to checking the alias(es) returned through the database and the sex offender data.

Based on the subject's name(s) and date of birth the data returned from the background screening are records from State Departments of Correction, State Record Repositories, County Courts, and sexual predator/violent offenders' databases from all 50 states, DC, Guam, and Puerto Rico. Although this search has great value, and the volumes and sources of data are increasing almost every day, it is not an FCRA compliant service. The data is not updated after being entered into the database and therefore records could be expunged, sealed, or verdicts could have been appealed.

While we believe that the Discovery National is a good foundational screening tool, it is not an exhaustive statewide search of records, and as such we cannot guarantee 100% effectiveness in screening candidates.

×