Reviews for APL Transportation & Logistics LLC in Spring Hill,FL

APL Transportation & Logistics LLC
Spring Hill, FL

based on 4 ratings
9 months on CitizenShipper
9 completed shipments so far
Cancellation rate: 0% in the last 4 weeks.
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Contract Name: Shipment from Oakland
Rating:
1/5

Date: Oct 02, 2018
Route: From Oakland, TN to Barnstable, MA
Distance: 1128 Miles
Comment:

I started with APL when I made payment to them on June 15, 2018 to have my 2017 street glide shipped from Tennesse to Massachusetts, emailing and calling several times to confirming the pickup date had to be on a Thursday of the following week to cater to the pickup locations schedule. After many phone calls leading up to that Thursday the 21 of June confirming the pick up date, I found out the 22nd it was indeed not picked up. The Bike was finally pickup the following Friday, June 29. Through out the transportation process I was unaware and APL was unaware of the exact location of the bike as confirmed by them on the designated delivery date. I was told in five emails the deliver date would absolutely be July 13th, as arranged in the initial agreement with APL. The bike sat for a week at a shipping distribution center where I almost requested they release the bike to me so that I would not have to wait any longer. On July 19th my bike was finally delivered to my home. Due to the trucking companies negligence the bike had been pressed against a bar in the back of the trailer of which I have photos confirming. The trucking company signed the paper work saying damage had been done and I was assured the trucking companies insurance would be taking care of it. I was told the bike, for transportation, was insured for up to $15,000 dollars and although concerned with my service thus far, believed they would do the right thing. I got a quote for damages and sent them to APL. The insurance company took 30 days, as would be expected, and sent a check for 60% of the weight they claimed for shipment. The check was sent to APL at the end of August. When told the amount, I found it to not even be half the amount owed and would not even cover the labor cost at any motorcycle shop. I told my contact at APL this was unacceptable and he assured me there wouldn't be an issue that the job was not done and they would were not done working on the claim. On September 20, i was told they would be sending me a check for the amount given by the insurance company, an amount wildly unacceptable and no more than they had already said the insurance would be willing to give. I have not seen this check, or heard where the rest of the money will come from from my contact at APL as of the 1st of October. The next steps are sadly small claims court and contact with the better business bureau.

Contract Name: Cars and SUVs from Stafford
Rating:
5/5

Date: Jun 27, 2018
Route: From Stafford, VA to Plano, TX
Distance: 1144 Miles
Comment:

Very pleased with APL's service. Gary went above and beyond the "call of duty" in assuring that our cars were shipped safely. The courier/driver was excellent and we were able to communicate during transport. Thank you APL, Active Force Trucking, Citizen Shipper, and especially Gary for a job well done sir! Well done!!

Contract Name: 3-Wheeler from Passaic
Rating:
5/5

Date: Jun 09, 2018
Route: From Passaic, NJ to Kingman, AZ
Distance: 2180 Miles
Comment:

My experience with APL started upon receiving and. Accepting a great shipping quote to pick up my recently Purchased Honda Goldwing 1500 Trike in New York and shipping it to me in Arizona. My entire experience was dealing with the same person who I dealt with upon accepting the bid right up until the day it was delivered. His name is Louis Kennedy. One of the things that impressed me very much was that whenever I called with a question, Louis was always available to talk with me, he had given me his personal cell phone. When the delivery date was getting quite close, APL implemented a new computer program that allowed me to find out exactly where my trike was in fact it was delivered a day earlier than originally expected. Needless to say, that made me very happy. and I would definitely use APL and Citizen shipper again and do highly recommend their services. Sorry I wasn’t able to attach pictures but just imagine the most beautiful candy red Goldwing trike with lots of chrome you have ever seen .... that’s mine. Thanks APL all the drivers and Louis Kennedy for all of your help! Regards, Ken Frasard / Arizona

Rating:
5/5

Date: Mar 27, 2018
Comment:

APL Transportation & Logistics LLC is now part of our certified driving team, offering you the most trusted and secure transportation available.

Experience:

APL Transportation & Logistics is your premier transportation provider servicing the all your transportation needs nationwide. Whether Less Than Truckload (LTL) or Truckload (TL), we are able to provide both temperatures controlled and dry van services OD and Specialized transport, Autos and Motorcycles throughout the continental US. Smart Shipping begins with you, the customer. Our Nationwide LTL program is designed to provide you with options and the comfort of knowing your product will arrive at your customer when and how you intended it to. You can rest easy knowing that your shipment is in trusted hands. Over 50 combined years as transportation specialist's, moving motorcycles is what we also do We are a Premiere Motorcycle Shipper. We ship your Motorcycle using our White Glove Service, We do not treat motorcycles like any of our other shipments. They are a special case, and our methods for handling can be distinguished immediately at loading. During travel, your motorcycle will be safely contained. Our drivers use a customized ramped Pallet that we designed and utilized exclusively for motorcycles. It allows us to position the wheels of each vehicle and secure it at multiple points for optimum safety. You will receive a pre-call 24 hours prior to pick up and delivery. Pick up will take 7-10 days from booking and delivery is 14-17 days from pick up. (all Dates Unless Guaranteed is purchased are Flexible Depending on Current Transportation Conditions) We thank you in advance for the opportunity to quote you on your shipment. Don't be fooled by the others, there is only one true safe method of transporting your Motorcycle, and we have been in this business combined for over 50 years. We started back in 1991 and have come across every shipping situation there is and we always find a solution. You can rest assured when Choosing APL we have the years and knowledge you need. Were not new at this we don't guess and our agents are as experienced as we are we do not let inexperience stand in your way why should you.
  • Vehicles: Vast Network of equipment.
  • DBA: APL Transportation & Logistics LLC
  • US DOT: 3122812
  • EIN DOT: 825010347

Screening & Safety:

  • checkEmail verified
  • checkAddress verified
  • checkPhone verified
  • checkBackground check

Achievements:

5 Shipments Completed Background Screening Completed DOT Check Completed CitizenShipper Certified Driver

Drivers who join CitizenShipper are screened for a variety of criminal offenses and driving incidents. We utilize a reputable leader in screening called Single Source Services to perform our criminal background screening which includes national, county level and sex offender databases. The background screening we utilize is called the 'Discovery National'.

What we look for with the background screening:

  • checkNo felonies in the past five years
  • checkNo felonies in the last ten years involving theft, assault or violent crime
  • checkNo DUI within the last five years
  • checkNo patterns of misdemeanors in the past ten years relating to DUI's, theft, assault, or violent crimes.
  • checkNo outstanding warrants for arrest
  • checkDoes not show up in national sex offender registry

The background screening includes a residence trace and returns all names and addresses associated with a social security number, in addition to checking the alias(es) returned through the database and the sex offender data.

Based on the subject's name(s) and date of birth the data returned from the background screening are records from State Departments of Correction, State Record Repositories, County Courts, and sexual predator/violent offenders' databases from all 50 states, DC, Guam, and Puerto Rico. Although this search has great value, and the volumes and sources of data are increasing almost every day, it is not an FCRA compliant service. The data is not updated after being entered into the database and therefore records could be expunged, sealed, or verdicts could have been appealed.

While we believe that the Discovery National is a good foundational screening tool, it is not an exhaustive statewide search of records, and as such we cannot guarantee 100% effectiveness in screening candidates.

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