Reviews for Alan M in Buffalo,NY

Alan M
Buffalo, NY

based on 9 ratings
8 months on CitizenShipper
8 completed shipments so far
Cancellation rate: 0% in the last 4 weeks.
Contract Name: Cats from Dover

Date: Jul 12, 2018
Route: From Dover, DE to Fort Myers, FL
Distance: 941 Miles

Alan did a great job of transporting our cat safely from one state to another. He was responsible and flexible. Great job!

Contract Name: Medium dog from Colorado Springs

Date: Jul 08, 2018
Route: From Colorado Springs, CO to Petersburg, VA
Distance: 1488 Miles

This driver is a scam and possibly this entire website. He was supposed to pick up my dog in Colorado to transport to Virginia. Four days before the pick update, I asked the driver for his ETA, which he stated we will know as we get closer to the pick up date. The day before the pick up, I contacted the driver (call and text) repeatedly asking for his ETA and got no response. The day of the pick up, he finally answered and said his transmission went out in Utah and he had no phone service to call me. He said he would pay for boarding until he arrives because I was flying out the following morning. I found someone to board the dog, then Alan stopped answering any messages or phone calls. He got a small deposit from me in the early stages of us planning. I even sent an email to citizen shipper got one email in response then heard nothing else back from them. I will never use this website or company again.

Contract Name: Small dog from

Date: Jul 07, 2018
Route: From , NY to Los Angeles, CA
Distance: 2456 Miles

This driver was slow to respond and was a no show for days. First, he didn't show up on the pick-up day and didn't respond to the person from whom he was picking up my dog. Then he claimed his car was broken down, which took days to fix according to him. Because of this, I needed to put my dog, that I was shipping, in a kennel--costing me hundreds of dollars. Finally when his car was fixed he claimed that he was going to pick up my dog at the kennel asap. Over the next three days, he was a no show at the kennel, despite his promises that he would pick her up. During this time he was also extremely slow to respond; I had to call him multiple times to reach him and each time he made poor excuses for his behavior. So after a week of failed promises, and extremely poor communication, I was forced to contact CitizenShipper and cancel the shipment; who would entrust their dog to such a person? Of course, this cost me even more days in the kennel while I awaited for another shipper to pick up my dog. On top of this, he also asked for a Paypal payment up front, which I gave him. And he didn't make any offer upon cancellation that he would pay it back. At this point, I don't even want the money, because I want nothing to do with him. In short, this was a terrible, terrible experience. If I were you, I would steer clear of this shipper. He is incompetent at best and at worst a liar.

Contract Name: Large dog from Kansas City

Date: Jul 06, 2018
Route: From Kansas City, KS to Norfolk, VA
Distance: 1009 Miles

I wouldn’t give him any stars if that were an option. We talked on the phone and assured me everything would be alright. Couldn’t give me a solid date and time and two days before my flight says he won’t be able to make it on time. Not reliable or good with communication. If you love your pet go somewhere else.

Contract Name: Small dog from Los Angeles

Date: Jun 07, 2018
Route: From Los Angeles, CA to Camano Island, WA
Distance: 1004 Miles

Awesome service!!! Highly recommended. This was not an easy shipping to complete but they made it happen. I’m very thankful puppy is happy in her forever home

Contract Name: Medium dog from

Date: May 31, 2018
Route: From , NY to Katy, TX
Distance: 1432 Miles

This Driver was perfect. Communicated with me at all times, sent pictures letting me know my dog was doing well and got her here pretty fast. This is a driver you can definitely rely on. Glad I booked

Contract Name: Cats from Picayune

Date: May 28, 2018
Route: From Picayune, MS to Syosset, NY
Distance: 1148 Miles

We choose a difficult Memorial Day weekend to have our adopted kitten picked up from Mississippi to Long Island, NY. Allan and his team were right on the spot with the pickup. They were in contact with us the whole ride and despite traffic jams they delivered our little kitten to us. Defiantly recommend them to anyone looking for transport all over the country.

Contract Name: Small dog from Amarillo

Date: May 06, 2018
Route: From Amarillo, TX to Lawrenceville, GA
Distance: 1018 Miles

Awesome driver! Worked with the quick schedule and took really good care of our little nala ! Highly recommend there service !


Date: May 04, 2018

Alan M is now part of our certified driving team, offering you the most trusted and secure transportation available.


I have been drIving for years I have helped with over 100 pet shipments this year.
  • Vehicles: 2013 ford transit connect. Been customized to accommodate the driver and pet. We are full coverage insured .

Screening & Safety:

  • checkEmail verified
  • checkAddress verified
  • checkPhone verified
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5 Shipments Completed Background Screening Completed

Drivers who join CitizenShipper are screened for a variety of criminal offenses and driving incidents. We utilize a reputable leader in screening called Single Source Services to perform our criminal background screening which includes national, county level and sex offender databases. The background screening we utilize is called the 'Discovery National'.

What we look for with the background screening:

  • checkNo felonies in the past five years
  • checkNo felonies in the last ten years involving theft, assault or violent crime
  • checkNo DUI within the last five years
  • checkNo patterns of misdemeanors in the past ten years relating to DUI's, theft, assault, or violent crimes.
  • checkNo outstanding warrants for arrest
  • checkDoes not show up in national sex offender registry

The background screening includes a residence trace and returns all names and addresses associated with a social security number, in addition to checking the alias(es) returned through the database and the sex offender data.

Based on the subject's name(s) and date of birth the data returned from the background screening are records from State Departments of Correction, State Record Repositories, County Courts, and sexual predator/violent offenders' databases from all 50 states, DC, Guam, and Puerto Rico. Although this search has great value, and the volumes and sources of data are increasing almost every day, it is not an FCRA compliant service. The data is not updated after being entered into the database and therefore records could be expunged, sealed, or verdicts could have been appealed.

While we believe that the Discovery National is a good foundational screening tool, it is not an exhaustive statewide search of records, and as such we cannot guarantee 100% effectiveness in screening candidates.