Reviews for ADL LOGISTICS LLC

ADL LOGISTICS LLC

based on 59 ratings
7 months on CitizenShipper
119 completed shipments so far
Cancellation rate: 3% in the last 4 weeks, based on 104 won shipments.
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Contract Name: Shipment from Newport
Rating:
5/5

Date: May 26, 2020
Route: From Newport, MN to Tucson, AZ
Distance: 1654 Miles
Comment:

I received my Harley today! Very Happy with Service. The transport was excellent and on time.Thank you! Driver was awesome!

Contract Name: Shipment from Appleton
Rating:
5/5

Date: May 25, 2020
Route: From Appleton, WI to Gainesville, GA
Distance: 960 Miles
Comment:

My first time getting a motorcycle shipped. Rod with ADL answered all my questions and walked me through the process. The driver was great and willing to work with my schedule for pick up and delivery times. All around a good experience and my bike got here in perfect condition!

Contract Name: Shipment from Dallas
Rating:
5/5

Date: May 21, 2020
Route: From Dallas, TX to Cincinnati, OH
Distance: 952 Miles
Comment:

Excellent experience. Moved a Harley from Dallas to Cincinnati with no problems. Cost was very compatible. Professional from the beginning to the end. My driver was well versed on motorcycles and treated it like it was his. Very satisfied and I would highly recommend ADLogistics. Thank you.

Contract Name: Shipment from Oceanside
Rating:
5/5

Date: May 16, 2020
Route: From Oceanside, CA to North Hampton, NH
Distance: 3069 Miles
Comment:

Very satisfied with the customer service.

Contract Name: Shipment from Placida
Rating:
5/5

Date: May 13, 2020
Route: From Placida, FL to Lansing, IL
Distance: 1240 Miles
Comment:

These people are great! Prompt! Communication was great! Quick shipping way from florida! Very happy customer. Thank you guys.

Contract Name: Shipment from Newtown
Rating:
5/5

Date: May 13, 2020
Route: From Newtown, CT to El Cerrito, CA
Distance: 2950 Miles
Comment:

Very smooth with ADL logistics I suggest that Citizen shipper disclose your fees up front

Contract Name: Racing Bike from Oakland
Rating:
5/5

Date: May 10, 2020
Route: From Oakland, CA to New York, NY
Distance: 2895 Miles
Comment:

Easy and stress free. Was able to get updates and bike was in great care. Thank you to everyone that was involved in shipping my bike

Contract Name: Shipment from Sikeston
Rating:
5/5

Date: May 09, 2020
Route: From Sikeston, MO to Phoenix, AZ
Distance: 1478 Miles
Comment:

Very good I call again on my next purchase

Contract Name: Shipment from Albuquerque
Rating:
5/5

Date: May 06, 2020
Route: From Albuquerque, NM to Lithonia, GA
Distance: 1406 Miles
Comment:

This was my first time ever shipping a motorcycle anywhere. Ron @ADL logistics got in touch with me through CitizenShipper. He responded immediately to my needs and of all the prices I was quoted they were right in the middle of the price range which was great. The process was easy and from the time I called them to the time my bike arrived was probably a week or so. The COVID-19 thing is in full swing right now so I’m sure that’s had an effect but not negatively in this situation. I’m super satisfied and will use them again if I ever need something shipped!

Contract Name: Shipment from Champlin
Rating:
5/5

Date: May 06, 2020
Route: From Champlin, MN to Denver, CO
Distance: 853 Miles
Comment:

Awesome customer service and fast delivery, driver was great in scheduling the pickup & delivery, also handled my motorcycle very well.

Contract Name: Shipment from Shreveport
Rating:
5/5

Date: May 05, 2020
Route: From Shreveport, LA to Roanoke, VA
Distance: 974 Miles
Comment:

The driver had excellent communication, protected the motorcycle, and delivered on-time!

Contract Name: Shipment from Los Angeles
Rating:
5/5

Date: May 05, 2020
Route: From Los Angeles, CA to Miami, FL
Distance: 2734 Miles
Comment:

Rod was perfect! Door to door from Los Angeles to Miami! Easy and safe! Once again thanks to you Rod and the ADL Team

Contract Name: Racing Bike from New York
Rating:
5/5

Date: May 04, 2020
Route: From New York, NY to Greenville, KY
Distance: 881 Miles
Comment:

Had a great experience with ADL. They picked up and delivered my motorcycle exactly on schedule. I'm super pleased and will book with them again.

Contract Name: Cars and SUVs from San Antonio
Rating:
5/5

Date: Apr 30, 2020
Route: From San Antonio, TX to San Juan Capistrano, CA
Distance: 1337 Miles
Comment:

They were on time, efficient and friendly. What great prices and service! Will save for future use!

Contract Name: Shipment from Boardman
Rating:
5/5

Date: Apr 30, 2020
Route: From Boardman, OH to Newport News, VA
Distance: 465 Miles
Comment:

Driver was excellent and delivered my bike in a timely manner. Some delay on pick up due to delays from covid.

Contract Name: Shipment from Riverview
Rating:
5/5

Date: Apr 29, 2020
Route: From Riverview, FL to Independence, KY
Distance: 912 Miles
Comment:

Quick response to my request and they got my bike delivered in less than a week. Great work!

Contract Name: Shipment from Athens
Rating:
5/5

Date: Apr 29, 2020
Route: From Athens, TN to El Mirage, AZ
Distance: 1865 Miles
Comment:

They were great. Fast and on time.

Contract Name: Shipment from Commerce City
Rating:
5/5

Date: Apr 29, 2020
Route: From Commerce City, CO to Kremmling, CO
Distance: 129 Miles
Comment:

I was extremely satisfied because Antonio was on time, very professional, and transported my motorcycle in a timely manner. I would recommend him to others.

Contract Name: Shipment from Hendersonville
Rating:
5/5

Date: Apr 28, 2020
Route: From Hendersonville, NC to Watertown, MA
Distance: 923 Miles
Comment:

Quick pickup and.they delivered my motorcycle from NC to MA in one day can’t beat that that’s quicker than the post office Thanks ED

Contract Name: Shipment from Springfield
Rating:
5/5

Date: Apr 28, 2020
Route: From Springfield, VA to Alexandria, VA
Distance: 6 Miles
Comment:

A perfect operation, very easy and simple to deal with, professional service, No damage of any kind and quick! I’ll definitely will use them in the future and refer them to other people in a heartbeat.

Contract Name: Shipment from Houston
Rating:
5/5

Date: Apr 28, 2020
Route: From Houston, TX to Fort Worth, TX
Distance: 261 Miles
Comment:

Vehicle delivered the day after booking, driver very professional. Would use again!

Contract Name: Shipment from San Clemente
Rating:
5/5

Date: Apr 24, 2020
Route: From San Clemente, CA to Albuquerque, NM
Distance: 815 Miles
Comment:

Smooth, professional and timely. Highly recommend.

Contract Name: Racing Bike from Boynton Beach
Rating:
5/5

Date: Apr 22, 2020
Route: From Boynton Beach, FL to , NY
Distance: 1246 Miles
Comment:

Good communication with smooth transaction. Very reliable company. 5 Stars!!! Thanks

Contract Name: Shipment from
Rating:
5/5

Date: Apr 18, 2020
Route: From , MA to Silver Spring, MD
Distance: 440 Miles
Comment:

The service was exceptional. Was a bit skeptic with the few 1 star ratings but the price was very competitive to miss out on and it was worth it. My experience was smooth. Pickup was within 2 days and the delivery..very next day. Driver was very helpful too. Highly recommend it!!

Contract Name: 3-Wheeler from High Ridge
Rating:
5/5

Date: Apr 15, 2020
Route: From High Ridge, MO to Meridian, ID
Distance: 1623 Miles
Comment:

Absolutely outstanding! Driver was excellent; efficient, knowledgeable, personable and all round good guy. Kept me informed of progress while enroute. Picked up in Missouri and the morning of the fourth day delivered west Idaho. Couldn’t ask for better service and price.

Contract Name: Shipment from Flint
Rating:
5/5

Date: Apr 09, 2020
Route: From Flint, MI to Holiday, FL
Distance: 1225 Miles
Comment:

Awesome experience

Contract Name: Shipment from Saint Charles
Rating:
5/5

Date: Apr 04, 2020
Route: From Saint Charles, MO to Peoria Heights, IL
Distance: 189 Miles
Comment:

We had some problems that got sorted out in the end...But besides that everything was great from start to finish...Rod took care of me and I would definitely use ADL again no problem.

Contract Name: Shipment from Dallas
Rating:
5/5

Date: Mar 29, 2020
Route: From Dallas, TX to El Paso, TX
Distance: 636 Miles
Comment:

First of all, I would like to thank ADL for going out of their way to make the pickup happen. When the first driver didn't make it on time due to a delay in freight in part because the Corona virus causing many people to cancel their loads, and the driver couldn't get out of the area. ADL assigned the load to another driver. The second driver was extremely courteous and very timely. He delivered my motorcycle immediately. ADL then took care of the late charges for not picking up the bike on time. Props to the dispatcher and the 2nd driver. They saved the day!

Contract Name: Shipment from Fayetteville
Rating:
4/5

Date: Mar 29, 2020
Route: From Fayetteville, NC to Merrillville, IN
Distance: 797 Miles
Comment:

Good company To use for transporting.I have a motorcycle transported from NC to Indiana the transporter kept in contact with me and was delivered a day early which was great ..I also Tipped the Gentleman..Will definitely refer this company to others

Contract Name: Racing Bike from Burbank
Rating:
5/5

Date: Mar 24, 2020
Route: From Burbank, CA to Rosharon, TX
Distance: 1579 Miles
Comment:

Just as described and communication with driver was excellent!

Contract Name: Shipment from Independence charter Township
Rating:
5/5

Date: Mar 20, 2020
Route: From Independence charter Township, MI to Crosby, TX
Distance: 1334 Miles
Comment:

Motorcycle was picked up and delivered in a very reasonable period of time. Price was competitive and sales person gave me options for different levels of transport. Driver was clean cut and polite. Would use again.

Contract Name: Shipment from Abrams
Rating:
5/5

Date: Mar 16, 2020
Route: From Abrams, WI to Philadelphia, PA
Distance: 986 Miles
Comment:

Very fast good response time well communication between u and reasonable prices I’ll recommend to anyone

Contract Name: Shipment from Sioux Falls
Rating:
1/5

Date: Mar 13, 2020
Route: From Sioux Falls, SD to Carteret, NJ
Distance: 1374 Miles
Comment:

The worst and unprofessional company ever, If there is zero rate I should have given them.

Contract Name: Shipment from Tolleson
Rating:
5/5

Date: Mar 10, 2020
Route: From Tolleson, AZ to Santa Clarita, CA
Distance: 397 Miles
Comment:

Using ADL Logistics was a quick and convenient experience. They quickly finalized shipping arrangements within the time frame I requested and were always available for quick and clear communication throughout the process.

Contract Name: Shipment from Salem
Rating:
5/5

Date: Mar 02, 2020
Route: From Salem, VA to Flemington, NJ
Distance: 418 Miles
Comment:

Easy deal used both ways hassle free

Contract Name: Cars and SUVs from Eugene
Rating:
5/5

Date: Feb 27, 2020
Route: From Eugene, OR to Longview, WA
Distance: 178 Miles
Comment:

Very happy with the service. Great communication through the whole process. The driver was very polite and friendly. Would definitely recommend!

Contract Name: Shipment from Bellingham
Rating:
5/5

Date: Feb 27, 2020
Route: From Bellingham, WA to Valdosta, GA
Distance: 2952 Miles
Comment:

Contract Name: Shipment from Spring
Rating:
5/5

Date: Feb 25, 2020
Route: From Spring, TX to Huntington Beach, CA
Distance: 1553 Miles
Comment:

fast response and fair prices. got my shipment early.

Contract Name: Shipment from Palm Springs
Rating:
5/5

Date: Feb 19, 2020
Route: From Palm Springs, CA to Euless, TX
Distance: 1326 Miles
Comment:

Motorcycle was picked up within the week I specified and delivered five days later. Driver was friendly and accommodating during the delivery at my brother's home. I forgot to arrange cash payment, but the driver gladly accepted PayPal. I am very happy with my experience and would use ADL again in the future.

Contract Name: Shipment from Hudson
Rating:
3/5

Date: Feb 12, 2020
Route: From Hudson, FL to Bossier City, LA
Distance: 854 Miles
Comment:

the driver, jorge was fine, though a little hard to communicate with as he obviously spoke mostly spainish. i verified with iaai rep rachel that the car was wrapped completely upon pickup. when it arrived about 1/3 of the wrapping had blown off thus exposing the car to heavy rains. rachel said it was the responsibility of the hauler to be sure the wrapping stayed intact thus protecting the interior from the rain. the car was dropped off at my body repairman's shop and i have not been able to unwrap it to tell the extent of any water damage. i did take a picture of it before the was unloaded to show that the wrapping had blown off. will be able to inspect it soon to see how bad the damage is and will be getting back with you. (all this was noted on the bill of laden). jeff hogan 318-465-9817

Contract Name: Dirt Bike from Monroe
Rating:
5/5

Date: Jan 27, 2020
Route: From Monroe, MI to West Palm Beach, FL
Distance: 1282 Miles
Comment:

Delivered super quick with no issues ??

Contract Name: Cars and SUVs from Charlotte
Rating:
5/5

Date: Jan 23, 2020
Route: From Charlotte, NC to Fremont, CA
Distance: 2687 Miles
Comment:

ADL Logistics was very easy to work with. They are extremely responsive and did a great job moving my car. Overall I am satisfied and would work with them again!

Contract Name: Racing Bike from Lakeville
Rating:
5/5

Date: Jan 22, 2020
Route: From Lakeville, MN to Fair Lawn, NJ
Distance: 1212 Miles
Comment:

positive experience

Contract Name: Shipment from Powhatan
Rating:
5/5

Date: Jan 21, 2020
Route: From Powhatan, VA to Oklahoma City, OK
Distance: 1250 Miles
Comment:

Arrived when he said - unloaded quickly - very pleasant yet still very business like. Would certainly use again Alan

Contract Name: Racing Bike from Alpharetta
Rating:
1/5

Date: Jan 20, 2020
Route: From Alpharetta, GA to Hialeah, FL
Distance: 691 Miles
Comment:

HORRIBLE SERVICE. I PAID THIS ADL LOGISTICS COMPANY TO HAVE MY 14,000 DOLLAR MOTORCYCLE SHIPPED TO ME FROM GEORGIA TO FLORIDA. BIKE ARRIVED AT DESTINATION AND BIKE HAD SOME SERIOUS DAMAGES AND BROKEN PARTS. WOULD NOT RECOMMEND THEM AT ALL. CALLED THEM TO REPORT THE ISSUE AND A GUY BY THE NAME OF ROD WAS INSISTING TO GET PAID FOR THEIR SERVICE MORE THAN GETTING MY ISSUE RESOLVED. TOTAL GARBAGE SERVICE!!!

Contract Name: Vehicle Parts from Owasso
Rating:
5/5

Date: Jan 10, 2020
Route: From Owasso, OK to Columbia, TN
Distance: 608 Miles
Comment:

Smooth transaction and delivery.

Contract Name: Cars and SUVs from Cambridge
Rating:
1/5

Date: Jan 10, 2020
Route: From Cambridge, MA to Palm Springs, CA
Distance: 2924 Miles
Comment:

ADL advertised that it is fast, door to door, and has a main priority to provide cordial and outstanding customer service proclaiming to believe that communication is key to good customer service. That was not my experience. We gave them a window to pick up a car in the Boston area no earlier than December 20, and stated that we would not be available to accept it in Palm Springs until January 3. They called to pick up the car December 20, and I asked for a one day delay, which the subcontractor was kindly willing to do. I had to drive the car to him, where he had a flat bed truck to load the car and take it away. There was no reason the flat bed would not have been able to come to my door. After handing over the car, I was told that if I had any concerns, I was to contact the subcontractor, and given its telephone number. While the subcontractor was very nice, they could not confirm the whereabouts of my car. I began having emails, phone calls and texts with them on December 30. While the subcontractor was very nice, are no point could it confirm the location of my car. On December 30, they told me the car was supposed to be on an earlier transport but that transport did not happen. They could not give me firm information about when it would be shipped. It was not until I complained to CitizenShipper by writing a bad review (I believe it was January 5) that I got a rude and threatening call from ADL demanding that I delete my review. It was at that time that I finally learned that the car was enroute, and would be delivered January 7. The car was indeed delivered January 7 to our door. It was undamaged. However, I would never use ADL again because it was not fast, it was not door to door service, and there was no cordial or useful communication. __________________________________________________ DRIVER REBUTTAL: Dear Donna, we are truly sorry to hear we did not meet all your expectations. As per your review, our transporter and team were cordial, flexible with your schedule and the vehicle was picked up and delivered on time without any damages. Unfortunately it seems this negative review comes as a result of our team providing you with factual pictures and GPS location your vehicle was headed across New Mexico towards destination and not sitting at the pickup location in Massachusetts as you kept insisting it was due to a faulty GPS on your car which was giving you a bad reading. We truly recommend fixing your car’s GPS so you don’t have to put any transporter through this uncomfortable accusations again in the future. Unfortunately even though we try extremely hard.. it is not possible to please everyone :) __________________________________________________

Contract Name: Cars and SUVs from Miami
Rating:
5/5

Date: Jan 05, 2020
Route: From Miami, FL to Roseburg, OR
Distance: 3317 Miles
Comment:

easy to arrange on line. vehicle was picked up a day early and delivered on time

Contract Name: Shipment from Newport Beach
Rating:
5/5

Date: Dec 17, 2019
Route: From Newport Beach, CA to St. Louis, MO
Distance: 1832 Miles
Comment:

From first contact to delivery they were very helpful and friendly. My shipment arrived on time and in good condition.

Contract Name: Cars and SUVs from Glastonbury
Rating:
5/5

Date: Dec 13, 2019
Route: From Glastonbury, CT to Palm Beach, FL
Distance: 1341 Miles
Comment:

I have never been so satisfied as a consumer as U am today. I contacted ADL Logistics end of December and car was successfully transported from Gladtonbury CT to Palm Beach. Every step of the way I was informed of stays and delivery. They met their commitment from start to finish. I will be calling you at the end of next year when I am ready to transport my car back. I highly recommend these gentlemen, extremely professional and personable. They knew I was in a time crunch as my daughter is expecting. Kudos to sales, drivers and getting my car here in Tact! Grateful and satisfied.

Contract Name: Shipment from Plano
Rating:
5/5

Date: Nov 20, 2019
Route: From Plano, TX to Pinellas Park, FL
Distance: 1139 Miles
Comment:

Pick up and delivery on time. Eric did a great job.

Contract Name: Cars and SUVs from Egg Harbor Township
Rating:
5/5

Date: Nov 15, 2019
Route: From Egg Harbor Township, NJ to Fort Mohave, AZ
Distance: 2495 Miles
Comment:

Excellent service, cross country delivery exactly as scheduled. Very good communication from both the company and driver! Definitely recommended, and I'll use them again in a heartbeat!

Contract Name: Shipment from Livonia
Rating:
5/5

Date: Nov 02, 2019
Route: From Livonia, MI to Ronkonkoma, NY
Distance: 669 Miles
Comment:

Fast delivery bike was perfect. great communication.

Contract Name: Shipment from Granite City
Rating:
5/5

Date: Oct 26, 2019
Route: From Granite City, IL to Sulphur, LA
Distance: 820 Miles
Comment:

Driver was friendly and courteous. My bike was actually delivered a day ahead of time. All paperwork was prepared and ready for signing. Thank you ADL Logistics and citizen shippers!

Contract Name: Shipment from Indianapolis
Rating:
5/5

Date: Oct 24, 2019
Route: From Indianapolis, IN to Brandywine, MD
Distance: 625 Miles
Comment:

ADL Logistics was simply awesome. Rod did a fabulous job communicating price, options & pickup & delivery times. He was very responsive when I had questions, even responding while off for the weekend. He was always professional while being personal enough to understand the needs of me and the seller. The driver was also very professional & gave sufficient notice in his arrival times. ADL Logistics will be my go to for vehicle shipping. Almost forgot... their prices seemed to good to be true, but the service provided far exceeded the price! Brian (Suzuki Boulevard M109r/ Maryland)

Contract Name: Cars and SUVs from Seattle
Rating:
5/5

Date: Oct 19, 2019
Route: From Seattle, WA to New London, CT
Distance: 2982 Miles
Comment:

This is a review for ADL. ADL was great, friendly & responsive. The car arrived when promised with no damage.

Contract Name: 3-Wheeler from Farmingdale
Rating:
5/5

Date: Oct 12, 2019
Route: From Farmingdale, NY to Miami, FL
Distance: 1319 Miles
Comment:

Very professional, vehicle arrived safe and fast.

Contract Name: Truck from Las Vegas
Rating:
5/5

Date: Oct 06, 2019
Route: From Las Vegas, NV to Fresno, CA
Distance: 404 Miles
Comment:

A great job ??One happy customer And if I had to move something Again I will call ADL..

Rating:
5/5

Date: Oct 02, 2019
Comment:

ADL LOGISTICS LLC is now part of our certified driving team, offering you the most trusted and secure transportation available.

Experience:

Thank you for visiting our profile! ADL LOGISTICS is fully licensed, bonded and insured automobile and motorcycle transporter which complies with every single transportation law and standard set by the Federal Motor Carrier Safety Administration and US Department of Transportation. We offer a fast and effective vehicle and cargo transportation service, door to door, in either open or enclosed 18 wheeler car carrier trucks. Our team of customer services representatives has our customers satisfaction as their main priority providing a cordial and outstanding customer service and shipping experience. We believe communication is key! Our company grows, more and more everyday thanks to our loyal customers who return to ADL Logistics for all their transportation needs. We provide a comprehensive, efficient and cost effective shipping & transport service across the United States.
  • Vehicles: We transport all our vehicles in 18 wheeler multi-car carrier trucks. Open and enclosed transport are available.
  • DBA: ADL LOGISTICS LLC
  • US DOT: 2783456

Screening & Safety:

  • checkEmail verified
  • checkAddress verified
  • checkPhone verified
  • checkBackground check

Achievements:

100 Shipments Completed 10 Vehicle Shipments Completed 10 Motorcycle Shipments Completed Background Screening Completed DOT Check Completed CitizenShipper Certified Driver 50,000 Miles Completed

Drivers who join CitizenShipper are screened for a variety of criminal offenses and driving incidents. We utilize a reputable leader in screening called Single Source Services to perform our criminal background screening which includes national, county level and sex offender databases. The background screening we utilize is called the 'Discovery National'.

What we look for with the background screening:

  • checkNo felonies in the past five years
  • checkNo felonies in the last ten years involving theft, assault or violent crime
  • checkNo DUI within the last five years
  • checkNo patterns of misdemeanors in the past ten years relating to DUI's, theft, assault, or violent crimes.
  • checkNo outstanding warrants for arrest
  • checkDoes not show up in national sex offender registry

The background screening includes a residence trace and returns all names and addresses associated with a social security number, in addition to checking the alias(es) returned through the database and the sex offender data.

Based on the subject's name(s) and date of birth the data returned from the background screening are records from State Departments of Correction, State Record Repositories, County Courts, and sexual predator/violent offenders' databases from all 50 states, DC, Guam, and Puerto Rico. Although this search has great value, and the volumes and sources of data are increasing almost every day, it is not an FCRA compliant service. The data is not updated after being entered into the database and therefore records could be expunged, sealed, or verdicts could have been appealed.

While we believe that the Discovery National is a good foundational screening tool, it is not an exhaustive statewide search of records, and as such we cannot guarantee 100% effectiveness in screening candidates.

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