How to Find a Reliable Pet Transfer Service

Adaeze Nwakaeze Adaeze Nwakaeze · Updated January 16, 2024

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Guide to locating a dependable pet transfer service.

Moving is tough, but it’s even more challenging when you have a furry friend in tow. How do you find a reliable pet transfer service that won’t treat your beloved Fluffy as just another piece of luggage? That’s the million-dollar question! To ensure your pet arrives safely and without a scratch, it’s important to find a reliable pet transfer service. Here’s an inside scoop on ensuring your pet arrives at their new home with all their tails and whiskers intact — we’ll discuss the factors to consider when choosing a pet transfer service and tips for ensuring a safe and successful transfer.

Considerations for Choosing a Pet Transfer Service

Let’s get this straight. You’ll meet several pet transfer services when you start searching for a transporter, each with the same goal of getting your pet safely to their new home. But how do you decide which one is the best? Here are a few factors to consider:

#1. Reputation

Ordinarily, you wouldn’t trust just any random human with your pet, would you? The same logic applies to pet transfer services. A good reputation is essential when choosing a service provider as it indicates their experience, reliability, and trustworthiness. 

Do your research, ask for relevant certifications, and check out online reviews from past customers to get an idea about the company’s track record and experience. Whether they are popular airlines like Southwest airlines and American airlines or ground transportation services experienced at relocating pets, ask relevant questions and ensure you are comfortable with the answers before making a decision.

#2. Cost

We all love a good deal, but don’t skimp on your pet’s safety just to save a few bucks. At the same time, don’t go broke trying to move your dog or cat. Compare prices of different pet transfer services to ensure you get the best possible value for your money. Usually, this is easy on CitizenShipper, as the platform has a bidding strategy that allows you to receive and compare multiple quotes.

Also, read through the fine print to ensure you don’t get stuck with unexpected fees. Also, ensure you understand the full cost of the service and ask for a full breakdown of the costs if you can.

#3. Transport Method

You also need to consider the transport method the pet transfer service uses. Does the transfer service use a van, truck, or plane to move your furry friend? Ask the service provider about the type of vehicle they use and the safety measures they take to ensure your pet is comfortable and secure during the journey. Ask these questions and gain adequate clarity before booking a transfer.

#4. Insurance

It’s always better to be safe than sorry. Make sure the service provider you choose has sufficient insurance coverage in case of any mishaps during the transfer. Though this is unlikely, it’s always good to have peace of mind if something goes wrong. So, ensure your pet is protected – because your pet deserves the best, even when things go wrong.

Tips for Ensuring a Safe and Successful Pet Transfer

Once you have chosen your service provider, there are a few steps you can take to ensure a safe and successful transfer. 

#1. Plan Ahead

Don’t wait until the last minute to make arrangements. Give yourself enough time to plan the transfer and organize all the necessary pet travel documents.

#2. Prepare Your Pet

Before the transfer, ensure your pet is healthy and up-to-date on its vaccinations. Talk to your veterinarian about any medications your pet may need during the transfer.

#3. Choose the Right Crate

Remember, your pet is not a contortionist. So, choose a travel crate with plenty of ventilation, is the right size for your pet, and is made of durable materials.

#4. Provide Necessary Documentation 

Make sure you have all the necessary documents for your pet’s transfer, such as a health certificate and proof of vaccination.

#5. Schedule Regular Check-Ins

During the transfer, it is important to schedule regular check-ins with the pet transfer service. This will allow you to keep an eye on your pet’s progress and ensure it is safe and comfortable during the journey.


Finding a reliable pet transfer service doesn’t have to be difficult. With the right research and preparation, you can find one that offers a reliable pet transfer service and great door-to-door pet transportation. Just remember to ask all the important questions, compare prices, read reviews, and ensure you have the chosen transporter has sufficient insurance coverage.

To find a reliable pet transporter, post your pet’s travel details on CitizenShipper right away and start receiving bids from verified and experienced pet transporters.